A very long stressful drawn out process. Never had an issue with a VA lender before and I’ve had 3 other homes.
Response from Veterans United
Thank you for sharing your opinion Shannon. We're sorry to hear we didn't provide the best VA home purchase experience compared to your other purchases. Each purchase is unique, but we strive to remove as much stress as possible regardless of the situation. Our Client Advocate team would like to know more about the details that led you to feel this way. Please contact our Client Advocate to help us improve our service for you and all Veterans.
The entire experience was handled with the utmost professionalism and never at any time did the communication breakdown between Veterans United and us. I believe without Veterans United and the dedication they showed we would not have closed on our house. Thank you from the bottom of my heart.
Buying a house always seemed like a distant dream my husband and I would somehow achieve years from now. When I received a stabilization job in Maryland, we knew we wanted to find a home, but had absolutely no idea where to begin. After a couple confusing calls and feeling uneasy with the people we were being greeted with, we decided to call VA Loans and see if that was the way we should go.Calling VA Loans and meeting Erin on the other line was the start of the smoothest process to being approved for a loan and finding our forever home.From the start, Erin guided my husband and I through the process in such an organized, concise and easy-to- understand manner, we never once doubted the direction we were being taken. From setting us up with a house agent that truly could not have been a better fit, to walking us through the loan process, we knew we were being taken care of.Erin and our house agent worked synergistically together making it possible to close in less than 30 days. We have our forever home because of Erin's insight and expertise.I will send everyone that is looking to buy a home, to Erin! She's the person who can make your dreams a reality!
Honest. Hardworking. Looking out always for the Veteran
Working with Tommy Purk was a pleasure. He answered all of my questions, and always got back to me in a timely manner. He was always polite and patient and made himself available whenever I had any concerns.
Very helpful in every step of the way and very informative
It was an excellent experience all around! As a first time buyer everyone I worked with was pleasant, patient, and extremely professional in helping me through the process.
Alberto and his staff were extremely helpful and patient. the process was easy and they made me feel like I was important
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Experience first-hand why 358,254 homeowners give us a perfect score!
Last year I attempted to purchase a home using a local broker and the deal didn't happen and I lost a lot of money in the process. It was later found to be due to the dishonest brokerage firm I was working with. This year(2019) I went with Veterans United and closed on my house last week.
Veterans United Home Loans is a must for any veteran homebuyer. Outstanding service and professionalism, and a company that my family will be promoting with veterans and down at the legion as well. What a gift to veterans to have such a great company that actually cares, has values, and is willing to support the veteran community with great education on home buying, a process that is very user friendly, a level of communication that exceeds all expectations, and a 'local community feel'. Out loan officer Neal is and was exceedingly trustworthy, competent, caring and sincere about serving veterans. Was an absolute blessing to do business with, and anyone would be lucky to have both Veterans United Home Loans and Neal serving them.
My home loan guys was very helpful
Everything was ready and went very smoothly
From the time I inquired about a home loan to the closing date, Clay and his team were attentive and answered all the questions I had along the way. Buying a home is a big, lifelong decision and Veteran's United made the process of buying our forever home a truly seamless, wonderful experience!
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Experience first-hand why 358,254 homeowners give us a perfect score!
Our experience with the home buying process was very smooth and stress-free. It was a fast process, so I highly recommend Veterans United Home Loans!
Great lender! Great rates! Great service!
