They’re great to work with. Very patient and explain in-depth with any questions you may have! They also call frequently to se show things are going with the loan process, which in my opinion is a great thing considering I forget things often with my busy schedule. Highly recommended to any future home buyer!
Easy to upload documents via banks online portal. Loan officer is as excited about you getting the home, as you are. Great communication, even after normal duty hours.
Great experience but hitting a closing date was a challenge.
I am 100% happy with the experience I had with Veterans United Home Loan, great group of people, would recommend them to anyone looking to buy a new home.
Honestly I know that my particular loan was difficult based on the amount of changes in my personal and financial life right before applying for my life. That being said I really feel like there could have been better communication in regards to what the underwriter needed. I was asked to submit paperwork for basically the same item multiple times. I don’t know if this was due to the underwriter not being specific or not getting a specific request from my team. It was very frustrating and even stressful.
Great team and very caring. Dan, Josh and Adrienne was very patience and understanding. They were always willing to help and answer all your questions. They communicated very well by calling you back right away and answering your texts and emails. What a great team. They really cared and understood what you were going through and the processes. They made things very simple, easy to understand, and guided you every step of the way. Even though I was in New York, it was like they were next door.
Buying a home can be very stressful. This was not the case with Veteran's United. Their loan specialists were there every step of the way for us. They reached out to us at whatever time worked for our work schedule. They get back to you promptly and more importantly they get the job done. Their loan specialists, more importantly, are sincere and dedicated to helping you. I have a very good sense when someone is not being sincere with me and, to their specialists: especially Tim Killday, that is someone you want on your side. Nohing but greatness to say about this company. We will be going back to them for the future.
My loan team was great! They set clear expectations and made sure the whole process was smooth. I would recommend them to everyone.
Buying a home for the first time can be frustrating and stressful. I cannot thank the staff at Veterans United enough for changing that for us. They welcomed us in and made us truly feel like family. Any questions or concerns we had, day or night, were answered promptly by friendly and genuine people. If you want your home buying experience to be rewarding and fun, go with Veterans United.
I would like to thank Lee, Josh, Mark and Tandi they kept me positive. When thing were doubtful I could pick up they phone and give them a call. They made the time to talk to myself and my realtor.
I had a very pleasant experience working with Veterans united, everyone that I came into contact with was very professional and kind.I am very appreciative to all who was involved in my home buying adventure.Thank you!
The entire process was a great experience from working with the Lighthouse program to get my credit scores up to My Loan Team getting everything accomplished and getting me to closing. Everyone I worked with was not only very professional, but they were also personable and with each conversation I could tell that they cared about what I needed. I am thankful that I chose Veterans United Home Loans. My family and I thank you all so very much! We truly love our new home!Robert "Dion" AllenUSMC veteran
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