Excellent organization
I really enjoyed working with Presley Vaughan. She was ALWAYS extremely friendly and professional. I wish only another member of the team was more reliable. We did experience some issue with Sara Price, an example would be forgetting submitting our application to underwriting, not reviewing our paperwork unless I call to follow up, when I speak to her on the phone she is rushing to finish the conversation and hang up. The last day before closing was a complete disaster but we closed anyway, so in the end, we are extremely happy.
Great experience overall. Quick, easy, efficient and friendly. I can’t speak highly enough.
Veterans is a great place to begin your home buying journey.
I had a great loan team!! Everyone seemed to be committed to getting my loan closed and me getting a new home!! Everyone was easy to work with. Tim was great and worked extremely hard for me. Gavin was great, always available when needed. Thanks ti all of you guys!!
Outstanding service
Great service all around helped me get approved and Amber was able to work with me and communicate with me everything goin on.
Great experience. Ted and his team (Crystaline and Michael) were amazing throughout the entire process...and even after!
Very helpful during the process
This process went so smooth and flawlessly..i thought it was a scam...it was just to easy..to slick..that was because of Tyler Salter..guy just know his way through this process ..could navigate his way round any issues he came up against..what in complete and total control through out and always made me feel as though he only had my best interest in mind..I feel fortunate to have had him as my agent.
Very quick to respond and kept us updated as we went through the process.
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Everyone we spoke with at Veterans United was always very helpful. They were very responsive to emails and calls. This was our 3rd time purchasing a home and this experience has been the best. Michelle and Diane was very helpful and we appreciate them making our home buying experience as smooth as possible.
Amy and Kristin were amazing. I had such a smooth and easy process, I would highly recommend them to anyone!!
Second time using them and very happy.
There were several miscommunications and little follow up. It seemed to take several days to get clarification.
Response from Veterans United
Michael, we're sorry to hear our communication was not on par with the expectations we set. Communication is very important, and we appreciate you providing this review. We will use this feedback to ensure we continually improve our service. We hope you enjoy many happy years in your new home.
