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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,484 reviews
886 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,484 unfiltered reviews

Starting on Page 9334 of 15,150. Return to Page 1

4 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Made home buying easy!! Thanks Michael and team!

headshot image of Michael Jones

Loan Officer: Michael Jones

NMLS# 1629215

4 out of 5 Stars

Nicole Dustin and Justin were excellent at accommodating my needs and making this a pleasant experience. The initial application process was pretty smooth and the lighthouse program was great!

headshot image of Nicole Heislen

Loan Officer: Nicole Heislen

NMLS# 1469125

5 out of 5 Stars
headshot image of Juliana Eckles

Loan Officer: Juliana Eckles

NMLS# 1126762

3 out of 5 Stars
headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

3.5 out of 5 Stars

Communication was lacking from the loan specialist. There were numerous calls and emails left for his coordinator Sheila who never responded back. Things came down to crunch time because the lack of communication.

headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Kirk Jones

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

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5 out of 5 Stars

This is the second time I have used them. The second time was after a refi that I was dong with my original finance company. Even though I had the refi approved, I turned them down at the last signing, because of their poor communication. I then went to Veterans United, who had originally gotten me the loan to buy the house, because of their excellent customer service and knowledge. And again the proved themselves to be above the rest!

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
headshot image of Tyler Galloway

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Photo submission from Christopher V.
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

Entire experience was smooth sailing.

headshot image of Cilla Conrow

Loan Officer: Cilla Conrow

NMLS# 1866846

4.5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars

Top of the line professional. I would welcome the opportunity any time.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4.5 out of 5 Stars
headshot image of Garrett Holzum

Loan Officer: Garrett Holzum

NMLS# 1104071

5 out of 5 Stars

Veteran’s United is an amazing Mortgage company they made the process so seamless!

headshot image of David Llewellyn

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

2.5 out of 5 Stars

Underwriting was ridiculous, to many people dropped the ball, was ready to go to my credit union for a home loan but my realtor convinced me otherwise

Response from Veterans United

Hi Raymond, it sounds like your experience presented some challenges and we are sorry that you did not feel things went more positively. Our teams always seek ways to improve and that includes our underwriting process. We are grateful that you took the time to share, and we hope to better serve you in the future.

2.5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

4 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars

Great company easy and smooth process.

headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

4.5 out of 5 Stars
headshot image of Anna Denietolis

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars

Very nice and helpful

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars

Jake & Colin were always upbeat about how things were progressing even when our closing date kept changing due to my seller’s setbacks.
Veterans United has always come through for my family.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

4 out of 5 Stars
headshot image of Scott Ratliff

Loan Officer: Scott Ratliff

NMLS# 976418

3 out of 5 Stars

For the most part the process was smooth but other parts were very misleading and even overkill of information that was not even needed for the process.

Response from Veterans United

Hi Michael, we appreciate the open and honest feedback. Thank you for reaching out to help us learn more, and for allowing us this opportunity to serve you.

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