Veterans United offered competitive terms, a facile application process, and excellent customer service. The application process was straightforward and easy to complete though my husband was deployed to Saudi Arabia at the time. They helped us navigate document signing with a Power of Attorney, and we were assured that their experience would help us prepare for a successful closing. In addition, we felt confident that Veterans United would complete all required documents ahead of our closing, and they did. This was particularly important as I flew 1000 miles to attend the closing and couldn't afford to move/adjust the closing date at the last minute. Our mortgage specialist Seth Wilmes was AMAZING!! He was very patient and helpful, available and prompt in returning phone calls and emails. We appreciated all of his efforts, his expertise, and his guidance. He made the process very straightforward and we felt as though he had our best interests in mind at all times. We plan to use Veterans United and, specifically, Seth, again for our next home purchase!
By far an exceptional company to deal with.
The whole process was very hassle free. The most I had to do was call and get approved for the loan process and then submit paperwork. The website they use is very easy to handle and does not require much effort to submit forms, it also lists contact info for your loan team and tells you who to contact through the process.
Veterans United allowed me to purchase the home of my dreams. Just work with them, be patient, and youwon't be disappointed.
I have already recommended and shared Caleb’s contact several times.
Just be careful when you get your pre-approval amount, because it can definitely change by the end!
Stephanie and Dave were great to work with. Stayed in constant contact and kept me up-to-date on current status of the loan process. Provided expert guidance and responded expeditiously to all inquiries..
Think about being organized! VU takes care of all the complicated parts of buying a home for you so you can focus on other things. For me and my family we had to focus on PCSing, getting our old house ready for move out, out processing base and packing. VU kept everything else on track for us for the new house while we were busy with other stuff. Excellent service.
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Veterans United allowed the process of buying our first home to be an east experience. They were always there to help with any questions or concerns that we had.
Veterans United made my first time home buying experience effortless and exciting!
You won’t be disappointed
