My primary complaint to VU is that they did not communicate early enough with the Title company resulting in me having to pay an unexpected $5k near closing. This was not Chris's fault, however, the business process itself is inefficient and needs to be fixed or else more people like me will receive quotes that arent even remotely close. The positives are the VU worked with me given my special circumstances and was understanding during negotiating. VU made it possible for my wife and I to secure our dream home and I won't forget how understanding they were given my situation. I am a customer for life as long as I am treated like a valued customer which I was.
We had a pleasure working with Vetrans Untied! Definitely a great resource for Vetrans to use.
This process was very stressful and homebuying is literally insane :). I think my team with Courtney, Michelle, and others, eased my apprehension, which made the process seamless, and understandable.
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Brittani, did a terrific job not only ensuring that I was notified of any new requirement, she also did an outstanding job working with the realtor, ensuring that the process remained smooth.
Buying a home for the first time is a nerve wracking affair, a big investment that can make big waves for the rest of your life, often positive, sometimes negative. I was never sure I would get a place of my own but you guys made it all something that felt truly managable, and now I'm a homeowner. I could never have imagined it. Thank you all.
The team was fantastic to work with. They would respond almost instantly if I had any questions or concerns. They were also very patient with me especially this being my first time buying a home. The team is extremely knowledgeable and I feel like they either experienced every situation before and knew how best to support me.
Outstanding service! Very professional!
Veterans United was so easy to work with. While this was not my first home purchase, this was probably the easiest one I’ve experienced so far. I would definitely recommend and use Veterans United again.
Everyone apart of the home buying made every step easy. Great team!
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Everything went great, I will be using Veterans United again down the road.
Amber Brown always makes us feel like a close friend who has our best interest at heart, all the while staying very professional, which is unique in this digital and remote age that we live in. Thank you for always making this process a pleasant and smooth one to go through especially since it is such an important and potentially stressful life event.
I could not imagine that I would be able to buy a home at this point in my life. We lost everything during hurricane Helene and were living in a camper. The UV team gave us our lives back and made some dreams come true!
