Overall my loan team made my refinance experience easy. I really didn’t understand the process but Kendall was helpful and broke everything down to me even on the weekends.Thank you
I feel that the team did a fantastic job from the beginning until the last portion of the closing date; a lot of the team just disappeared or were completely unreachable at certain points when it was vital to have them on call and reach out to them. The first two months of working with my team felt really meaningful and important, but when it got closer to closing, things just became incredibly silent and difficult to get in touch with. While I understand emergencies and other complications, I did feel that we were being ignored or avoided due to questions with negotiations and prices, so it felt like we were getting swindled for a bit more than we were being led to believe. Overall, it was a great experience (albeit, super troublesome towards the end) and I would be willing to work with the team again years down the line, but I’d really appreciate better communication and information at the end point of when closing a house.
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A home buying experience can be an extremely stressful experience but not with my veterans united team. They took care of me like family!
I’m a single mother of 3 wonderful children. I have wanted to buy them a home for a few years now and always ran into obstacles. This time was a lot different i dedicated myself to finding the perfect home for me and my family and my team with veterans United was as equally dedicated. They worked diligently to get us into our home before I PCS’d and I couldn’t be more thankful. Everyone was perfect and very helpful. They communicated great and you can tell they took pride in what they do. I am highly grateful to be a FIRST. time home buyer. Thank you veterans United ❤️
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Ryan, Ashley and the rest of the team were invaluable during this home buying journey. There are no realtors, or title companies locally and Ryan and crew stepped up to help us reach our goal of purchasing here in Unalaska, Alaska. Thank you all and God bless.
Stacy, Brittany and Abby were great! Kept me informed every step of the way and so helpful! I am very grateful for them.
Same great team, same great results! We had everything complete quickly without any issues.
Now, to the only issue I had with this entire process — the “Giveaway”. Which is how VU got my number to begin with. Delaying the winner is pretty lame — it removes any of us who actually used your service from the giveaway — then it looks a lot like you just delay it so you can then tell someone who is still on the fence “CONGRATS YOU WON!!” And that person would then be a fool to not get a loan with VU.. which makes it less of a random giveaway and more a very deliberately chosen winner.
