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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,258

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 428,258 unfiltered, unedited reviews

Starting on Page 9477 of 14204. Return to Page 1 »

5 out of 5 Stars
Would Recommend
headshot image of Bryan McCarthy

Loan Officer: Bryan McCarthy

NMLS# 1660736

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

4 out of 5 Stars
Would Recommend

I liked that we could upload all the documents online.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
Would Recommend

Service to veterans is excellent. Everyone was always courteous and attentive.

headshot image of Jill Kyle

Loan Officer: Jill Kyle

NMLS# 1599106

4.5 out of 5 Stars
Would Recommend
Photo submission from Marva W.
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Jeanette is AMAZING!

headshot image of Jeannette Klein

Loan Officer: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

This is the second mortgage that we have received with Veterans United and it was a smooth transaction both times. Highly recommend and will continue to use them if needed in the future.

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Easy to work with.

headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend

I was able to do everything online and in the comfort of my apartment. Super convenient!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

4 out of 5 Stars
Would Recommend
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

4.5 out of 5 Stars
Would Recommend
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

3.5 out of 5 Stars

I was mislead at one point by Jennifer and completely lied to on another point by Katie Rose. I think Jennifer made an honest mistake in word choice. I am certain Katie lied to me as to reasoning I don't know.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Dan K.

Andrea and Kristin were absolutely the best. Best home buying experience I've ever had!

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Glenn and his team was phenomenal!

headshot image of Glenn Leach

Loan Officer: Glenn Leach

NMLS# 112932

5 out of 5 Stars
Would Recommend
headshot image of Laura Christie

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

Incredible customer service. Prompt and helpful at all times!

headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Stuart and his team are absolutely amazing!

headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Very good service

headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend
Photo submission from Anthony L.

Winsor was awesome to work with he and Bronson and the whole team are great. We felt like we were always in the loop and he was very professional thx to all.

headshot image of Winsor Cooper

Loan Officer: Winsor Cooper

NMLS# 317950

4.5 out of 5 Stars
Would Recommend
headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Would Recommend
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

0.5 out of 5 Stars

I kept telling them that the documents they were sending me were wrong. Victoria kept telling me "Sign it. we'll fix it in the final documents". They didn't. What are you going to do the day before closing when you find out that things you had been told would not be part of escrow are?

Response from Veterans United

Phyllis, thank you for your open and honest feedback. A member of our Client Advocate team is available to discuss your final documentation in greater detail. We understand that establishing an Escrow account to pay taxes and insurance may have been a point of contention during your loan process. It is our goal to reasonably resolve ongoing concerns and provide the best possible customer service. If you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us

5 out of 5 Stars
Would Recommend
headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

This was the 8th house I have purchased, bit was by far the. Smoothest Loan process of all of them. Also the first time I had used my Veterans benefit.

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4.5 out of 5 Stars
Would Recommend

Underwriting process was a little bit nerve racking other than that, Matt and Kayla were outstanding great to work with and very patient.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Segers

Loan Officer: Jonathan Segers

NMLS# 1671400

More Reviews

See all 428,258 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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