Great experience.
Veterans United Home Loans was the one consistent aspect of our home buying and closing process. We had a very stressful situation with the selling of our previous home which caused delays in us being able to purchase our new home, but our loan specialist, Seth and his team, were there with us every step of the way and were always offering to help in any way they could. We could not have asked for a better team or lender!
It was very easy to refinance our home. I wanted to refinance for a while, but was unsure of the length of the process and if it would be worth it in the end. However, with Veterans United everything was quick, and the team did a great job answering all my questions!
I would recommend them to all of you. They listen to you ,help you to the process and keep you inform at all times. Very professional staff.
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Great home buying experience!
I had a very good experience with Moya and Emilee. They were friendly, helpful, and answered all of my questions in a timely manner. Also, they were very patient with me and understanding with all of my concerns.
Thank you, I am now a huge VU fan!
VU’s competitive pricing, outstanding customer service, user friendly data submission platform and timely processing time made for a timely, seamless, and satisfying loan process.
I'm very happy with my new home. This is my third home I have purchased with my VA loan. Thank you very much. Thank God I'm a veteran.
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Experience first-hand why 362,588 homeowners give us a perfect score!
A great group of people a pleasure to work with. Very helpful and knowledgeable staff
I started using another bank for my mortgage, but decided to turn toward Veterans United. Ever since then I never looked looked back on my decisions. Also they made my process of refinancing easy and now I am going to be saving tons of money monthly and dropped my APR over a whole percent.
Please do not let your customer service keep being tainted by one employee. Get Paul Williamson some communication/behavioral training. If he cannot learn the soft skills necessary to become a good communicator, release him. It will help your reputation and image become Steller. The rest of your team is supportive and conduct themselves professionally and are very courteous.
The joint work between our lender and realtor was imperative in allowing us to buy a home for the first time. We ran into many issues, and at each step of the way we received cooperation and guidance. We HIGHLY recommend working with this amazing group.
