The team was extremely helpful up until the day before my initial closing date. My closing date got pushed to the following Monday for reasons still unclear to me as I had received a “clear to close” on the morning of my initially closing date. Veteran’s United failed to take responsibility and kept pushing blame elsewhere, making the last few days of the home-buying experience extremely stressful.
Response from Veterans United
James, We apologize for any delays that occurred during your closing. There may be cases where the closing date is pushed for certain reasons beyond control. We strive to make sure all cases get resolved in a timely matter and with a satisfactory rating. Please feel free to reach out to our team for any questions or concerns at any time.
Ashley and Olivia are great!
We love VU!!!!!!
I knew nothing about buying a home and honestly I was really scared. The Saunders took care of everything and made it seem like they were only there for my family and I. They were so involved and caring, that I never even knew they had other clients at the same time. The truth is, they made us feel like we were family and only cared about us being happy. Thank you for changing our lives.
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The Veterans United Team was amazing through the entire process. Thank you.
It was a quick and easy process!!! We are so thrilled with our new home!!! Erich's team was always available, and answered all of our questions and concerns if we had any. We loved their Customer Service they provided!! Will definitely be recommending them to our friends/family. Thank Ya'll so much for everything!!!
Treated with courtesy and respect. Everything went smoothly.
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The entire team was professional, responsive and helped to make this the easiest refinance my husband and I have ever done.
Great service, always a friendly greeting and a smile. My friend Bob Armijo will be contacting you, we went through boot and Vietnam together.
Veteran's United was a very simple process for home owners. I loved the intuitive website.
