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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

435,890

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 435,890 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Anyone that has VA benifits should use VU if they want a lender that truly knows how to treat veterans right and fight for what the deserve!!!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

At first I was as little nervous about the home buying process. Due to the awesome work of Ben Long and his team and the recommended real estate agents at the Lynn Richards Group the process eas easy and less stressful.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

I love Veterans United! I was pleasantly surprised at how easy and smooth the process of buying a house went for us. Steve Gustafson worked really hard to get us the house we wanted. We had some obstacles, but Steve was there to quickly and easily help us out and ultimately achieve our dream home! I've been afraid to buy for years because people make the process of buying seem so arduous. That was not the case for us! I kept telling Everyone how "this is too good to be true" I was waiting for the hard part to come. But thankfully, and to our surprise, there was no hard part. This whole process was a fabulous experience. We even closed a week early! Working with the right people during these important purchases is vital to how your home buying experience will go. I would absolutely recommend Steve Gustafson and his team at Veterans United to take care of you and your family. They definitely took care of mine!

headshot image of Steve Gustafson

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

You cannot go wrong by choosing Veterans United!

headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Brendan Wilson

Loan Officer: Brendan Wilson

NMLS# 362532

2 out of 5 Stars

Response from Veterans United

Thank you for sharing Kari. We understand the loan process can be stressful, especially when additional items are needed right before closing. We will take this information to ensure that other Veterans do not have similar issues in the future. We appreciate this. Our Client Advocate team remains available if you need to discuss anything else in more detail.

5 out of 5 Stars
Would Recommend

I had the pleasure of working with Promise Jackson in buying a new house. I don't think I could have been matched up with a better person. My experience working with Veterans United was a very smooth and easy process. I am so happy with my beautiful house.

headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Veterans United was far superior to other lending agencies with their timeliness, responsiveness, and problem solving. They did a majority of the leg work for everything to happen once documents were submitted. The user interface for uploading documents was among the best I have encountered. The loan team answered questions very quickly to ensure an extremely smooth closing.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend
headshot image of Logan Kadolph

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

I would recommend Veterans united home loan to everyone.

headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend
headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Billy Chard

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
headshot image of Brooks Rapp

Loan Officer: Brooks Rapp

NMLS# 1660966

4.5 out of 5 Stars
Would Recommend

wonderful polite group that will answer all your questions within a day of asking.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

We could not be more certain in our choice of a mortgage company. Veterans United made the pathway to our home like the yellow brick road. Smooth travel and brass ring at the end of our journey. We have respect and admiration for the way everything was handled, keeping us off tenterhooks, helping us understand every facet of the process. Highly recommend they advertise more, giving others a chance to own happiness. We will be telling friends and family about our wonderful experience. Thank You.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4 out of 5 Stars
Would Recommend
headshot image of Jessica Fitzgerald

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

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5 out of 5 Stars
Would Recommend

Excellent service and the house and property we purchased was exactly what we were looking for. This wouldn’t have come to realization without Jonathan and his team.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Over all I had an excellent experience! As an older 1st time VA buyer I did not know what to expect and was pleased and surprised by the excellent people who supported me in this! I will be forever grateful!

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3.5 out of 5 Stars
Would Recommend
headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

5 out of 5 Stars
Would Recommend

I highly recommend VU for a home loan. It was the easiest experience I’ve ever had through the home buying experience.

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

It's a seamless process but be prepared to upload many docs

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

It was almost too easy. Aside from a couple of minor hiccups, everything went by quickly and smoothly. I felt confident in my teams abilities to make our dream happen!

headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Thank you so much, Dan Davis!! I appreciate everything that you did for us!

headshot image of Dan Davis

Loan Officer: Dan Davis

NMLS# 59622

More Reviews

See all 435,890 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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