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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

436,117

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 436,117 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Our loan team was fantastic. They were prompt and courteous with responses to the millions of questions we had. The whole process, from start to close, was very simple and straight forward. Everyone says buying a home is stressful, Veteran's United and our loan team made it easy and uncomplicated. During our process, we had a death in the family. Matt and Derick were kind and genuinely kind and empathetic. We really are glad we chose Veteran's United for our home loan.

headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

4.5 out of 5 Stars
Would Recommend
headshot image of Michael Harland

Loan Officer: Michael Harland

NMLS# 1455484

5 out of 5 Stars
Would Recommend
headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

My experience with Veterans United Home Loans was outstanding!

headshot image of Josh Kittle

Loan Officer: Josh Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Our experience seemed to be a long one but it really wasn't. Veterans United showed us every step of the way on buying our home, we are first time homeowners (that sounds good) they answered all the questions and sent us the best agent that we could ever have. Made us feel special like we were the only ones going thru this process. The best part was when we received a very special gift from Veterans United that really got to us and we really knew we got our new home. Thank you to everyone who worked so hard to get us into our new home WE ARE HOMEOWNERS YAY!!!!!!!!!!.

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Charlotte McClellan

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

I never thought I would like conducting a housing transaction via internet. However, this experience was MUCH better than expected.

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

This went much better than i exprcted.

headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Chrissy was extremely helpful, she answered my questions and was available at any time. It was a very easy process. Thank you so much.

headshot image of Chrissy Smith

Loan Officer: Chrissy Smith

NMLS# 1126211

5 out of 5 Stars
Would Recommend
headshot image of Meghan Buchert

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
headshot image of Elliott Watkins

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Veterans United really work hard to help every Veteran achieve their dream to be a homeowner! They do an outstanding and professional job!

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Buying a home can be a very stressful experience. The people at Veterans United really do know that and are very helpful.

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend
headshot image of Amber Brown

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend

I would recommend VU to all the Veterans who are looking to buy a house.

headshot image of Seth Thompson

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Being a first time homeowner, I was clueless how to start. I called VU and Marie Houchen was the first representative I spoke with. After speaking with her and explaining my opportunity to purchase my home, she was already relieving my initial stress by explaining to me the process from start to finish. I am extremely pleased with how smoothly the process went. Thank you Veterans United

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend

Both Doug and Michelle were a pleasure to deal with.

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

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5 out of 5 Stars
Would Recommend

I have bought 3 houses prior to this but I have to say Whitney Brown and her team are the best. Whitney is professional, on top of her game and extremely knowledgeable. Whitney was always available to answer my not so smart questions and she kept me informed on all the processes and lead me step by step. I highly recommend.

headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Would Recommend
headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

Knows us well and our needs.

headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Veterans united was amazing to work with they are super helpful and their website makes buying a home super easy. I will totally be reccomending them to my friends and family

headshot image of Jon Beahan

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Working with Veterans United was so easy!! The team in Elizabethtown, KY really takes pride in their jobs and has their customers' best interests at heart. Thank you so very much and God bless you all!! 🤗

headshot image of Steve McMichael

Loan Officer: Steve McMichael

NMLS# 616056

4 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

3.5 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

More Reviews

See all 436,117 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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