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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,219 reviews
740 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
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91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,219 unfiltered reviews

Starting on Page 9577 of 15,541. Return to Page 1

5 out of 5 Stars

The entire team treated me like family, perhaps even better. Veterans United was with every step of the way and it all started with the Lighthouse program. Thank so very much!

headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars

Everyone is so very nice. Understanding and they genuinely care about veterans and their families. Thank you very much again. Me and my family are grateful for everyone.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

From start to finish, we were very pleased with how Dan Kelley handled our home loan. With all the paperwork requirements he was able to keep us on track and we closed on the day we requested. Adrienne Smith is an asset too.

headshot image of Daniel Kelley

Loan Officer: Daniel Kelley

NMLS# 976450

5 out of 5 Stars
headshot image of Robert Dycus

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars

Exceptionally fast, and great at what they do. I couldn’t have asked for a smother process.

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Very friendly and helpful. Simple and easy too!

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars

Nick and Kathy are the Dream Team! They made our home buying experience stress free!!! If we ever decide to purchase another home....we will definitely call the DREAM TEAM at Veterans United!!!

headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars

Veterans United Home Loan experience has been wonderful right from the beginning to the very end. I was given the best team possible and everything worked smoothly without any issues. My loan officer Matt Istwan and Real Estate Agent Mrs. Hamchetou and Lawyers worked perfectly to ensure that I got exactly what I asked for. Matt Istwan was very professional and communicative to myself at all times. I knew two years ago, I wanted Veterans United Home Loan as my lender. I did my homework and waited the right time to make a purchase. VUHL stands above all other companies. I’ve recommended VUHL to many other families and friends. I have zero complaints and no issues to report. It’s very simple, do what they asks you to do and submit in a timely fashion and the house will be yours. If there was a score higher than 10, I would give them 12!.Thanks again Mr. Matt Istwan for making everything possible and also communicating with me.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars

This was the smoothest mortgage process I have ever had. My only disappointment was that we had 84 days to prepare and much of the work didn’t get done until the last day, we missed my closing date and the underwriter didn’t find out we had unexpected flood insurance requirements until the last 24 hours.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars

Amazing group at VU. Great service, super helpful 24/7.

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Mitch Pearson

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars

Veterans United is a wonderful organization. I highly recommend it.

headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

4.5 out of 5 Stars

Veterans United and their staff truly seem to want and try to do the best they can for their customers and I have always been pleased with their service. However, this last home loan was a bit more stressful and at times felt like the agents were too busy doing other things and not keeping up with communication and paperwork. The end result was great and what we wanted, but getting there was a bit stressful at times. Maybe their workloads are too much?

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
headshot image of Dureill Ballinger

Loan Officer: Dureill Ballinger

NMLS# 1788228

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

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Experience first-hand why 371,682 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United are great to do business with. I bought and have also done a refi with them. I would highly recommend them!

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars

The home buying purchase through Veterans United far exceeded any of my expectations. They were incredibly responsive and their platform made the process seamless. Great company and well represented by their professional employees.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Scott Houin

Loan Officer: Scott Houin

NMLS# 1245877

4 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Our experience with our refinance was great, Krystal is awesome and very responsive to any questions! The whole process was very smooth! Would definitely recommend Veterans United to friends and family!

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars

I was 100% satisfied they really went the extra mile for me and help me buy a new house I think they could have more one-on-one and keeping the buyer informed and everything by phone

headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

Very friendly company

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

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