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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

422,925

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 422,925 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

2.5 out of 5 Stars

The process was a bit overwhelming. We ended up with missing documents and there was no sense of urgency. Title company had no documents on closing day because the loan coordinator sent to wrong email. Pushed back closing a few times because attention to detail and urgency were lacking.

headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Caleb and Samantha were awesome! Very easy process

headshot image of Caleb Batson

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Very nice people to work with.

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

1.5 out of 5 Stars

I got great support from everyone but I'm particularly upset about a last minute increase of $4000 from a 2/22 estimate of $2600 to a final $6500 by 3/16. Something about the tax payments that was missed by the lender caused this huge jump which has thwarted my necessary remodeling plans.

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

thank you for all the wonderful gifts iam gratful for your patiens with me and i will recomend you to all my veteran friends sincerly monika wyliffe

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Everyone that I worked with including Jackie Barton with Lighthouse, Joe Hooker and Joe Ferling were all very patient with me and as a team, provide a smooth Home Buying experience.

headshot image of Joe Ferling

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Absolute pleasure to work with.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

It was mostly a seamless process. My limited knowledge made it a bit more challenging, but not too bad we got it done within 30 days.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
headshot image of Daniel Burke-Aguero

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

4 out of 5 Stars
Would Recommend
headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Everyone was wonderful!

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Molly Winkle was a great help and appreciate everything she did for us!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

I felt well guided by a team of people who lead different parts of the process. The team was always available, and extremely helpful.

headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend
headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

4.5 out of 5 Stars
Would Recommend
headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

4.5 out of 5 Stars
Would Recommend

everyone we worked with was very helpful

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

They are great to work with and on top of everything. You have a question and they answer it right away. Very friendly and easy to work with.

headshot image of Dan Kelley

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

On point, outstanding professionalism.

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

I will use them again and will refer every one i know that way they can actually enjoy an experience like this.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

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5 out of 5 Stars
Would Recommend
headshot image of Kath Athanassiou

Loan Officer: Kath Athanassiou

NMLS# 842626

4 out of 5 Stars
Would Recommend
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend
headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend
headshot image of Morgunn Skipworth

Loan Officer: Morgunn Skipworth

NMLS# 1127375

5 out of 5 Stars
Would Recommend
Photo submission from Augustus S.
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

1.5 out of 5 Stars

Everything, I mean everything, was done through the site. There was no personal phone calls even though I requested several call backs and didn't receive one.

headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

3.5 out of 5 Stars
Would Recommend
headshot image of Rob Parham

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

More Reviews

See all 422,925 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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