If it was up to me I would never use this company again due to lack of customer service and lack of attention to detail handling a loan. I am surprised it happened at all
Cecil Harwell
Response from Veterans United
Cecil, thank you for taking the time to provide this feedback. We strive to provide outstanding customer service, and we're sorry we fell short of these expectations. Our Client Advocate team is available if you would like to provide any additional details about what led you to feel this way. We always want to know how we can continue to improve.
Thank you, from my entire family.
The team as a whole worked well together without me having to stress to much in regards to all the details. A great home buying experience overall. Would do it again if I chose to buy another home in the future.
Veterans United is a good choice, our team walked us through beginning to end they answered each question quickly and efficiently and we're very patient when our new construction project hit delays. We love our Condo and we feel lucky to have had Veterans United in our corner.
I would definitely recommend Veterans United... Made it home buying is easy as buying shoes almost.
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Jessica Brown, Craig Brumfield, Rain Mitchell, Jessica Tyree, and Shawn Schwartz, Jared Xamir are all VERY AMAZING!!
Bill’s team was amazing to work with, a special shout out to Rachael and Alycea. You all were amazing and thoughtful, thanks so much for a truly great experience
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I really enjoyed the home buying experience.
I've always heard its stressful, Dave Munns and his team made it a pleasant experience. They are very knowledgeable and helpful. Thank you guys for helping through the home buying process.
carrie and lauren were great but we were over a week late to closing which all could have been avoided. not blaming carie or lauren but there should be a checklist of things that needed to be done. overall experience was not to good but carrie and lauren were great amazing customer service.
