Very smooth process.
Had to explain and send things multiple times because I was always dealing with someone new each week.
Response from Veterans United
Danielle, thank you for taking time out of your day to share this information. It is our goal to provide consistent and personable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team has attempted to reach you for help in continuously improving our service.
Steph Buckgridge did a great job and she really put in the effort to make sure my wife and I had a great home buying experience.
Extremely easy to deal with.
We closed a week late on our home because the final approvers continually wanted more (sometimes slightly personal) information.
I must say that working with Veterans United Home Loans has been the most positive experience I ever had had to make an important economic decision. The process was smooth. Right from the beginning until the end, I always knew what to expect and what was expected from me.
I was suprised how stress Free everything was. Thanks Matt and Team
We experienced very Friendly and very Efficient service. Because of a previous bad experiece from a different mortgage ompany, I was cautious and did have much trust. The team constantly demonstrated that they.not only were working on our behalf, but knew the program well. They helped make our dream home a reality! We give the team a hearty Thanks!!
made getting my house easy, and way less stressful.
Lots to do, but worth it in the long run
The staff was very easy to work with and communication was always open. If I had a question or concern it was dealt with immediately.
both Jake and Colin were responsive to my inquiries, very knowledgeable and pleasant to work with.
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Very fast and efficient
Everything went smoother than I expected. I expected Murphy's law to kick in any time and it just didn't happen.I want to thank you very much For being very courteous and personable. It's a shame most of you live so far away. I would show you how an old soldier appreciates the help and support you have shown.
Easy process, continued communications.
It was a complicated closing due to a large sellers concession as the seller was permitted to pay most, but not all the fees and closing costs. My team worked closely with my Title Agency to find every cost that the seller could pay saving me a significant amount of out of pocket money.
This is our 5th mortgage and by far the easiest one we have ever done. Ross, and especially Misty Spain were great to work with. The online portal is excellent! Very Very Happy Customers!
Brooks did a phenomenal job at keeping me informed on the proceedings and always had my back with negotiations with seller from his experience. I could not have asked for a better, well equipped loan officer or customer service agent. He truly had my back through the process. I hope the relationship he started with VU continues from this point.
