Great customer service. Very professional and knowledgeable.
Considering that in the VA process, most fees are the same regardless of lender, customer service and responsiveness is what really sets one lender apart from another. Veterans United was by far the best mortgage experience I have had after going through the mortgage process about 8 times over the past 25 years (purchases and refinances). I expect to be retiring and relocating in about 5 years. I will definitely be going back to Veterans United when that time comes.
We have been impressed with Veterans United's team for years now. This is our 4th loan and appreciate the professional, knowledgeable staff. Jerry and Danielle have been outstanding to work with. Jerry always goes to bat for us and has continues follow through with what he says he can do. It always a pleasure to work with him. Thanks you!!
Use this company! They are professionals that will help you through every step of the home purchasing process!!
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I would definitely recommend Veterans United to navigate you through your VA mortgage process. Craig and his team are very knowledgeable, professional, and courteous. They provided me with the necessary information about what options i had and let me process this at my own pace without any pressure.
Our experience was very positive. From the first conversation to the last, Joel was sincere in helping us get our loan. He was in constant communication with us, making sure everything was moving along as it should. The checklists were easy to complete, and the mobile notary was so convenient, we didn’t need to leave our home to close. They also sent a thoughtful gift of personalized drinking glasses, which was a pleasant surprise!
It was VERY , VERY , stress full . Worked for 2 months and after every think was done, they still wonted one more piece of paper !
Response from Veterans United
Hi Daniel. We know how the VA loan can seem cumbersome, but we do everything possible to keep the legwork to a minimum for our Veterans. Our ultimate goal is to help you achieve your loan approval by collecting and reviewing the information necessary. Please feel free to reach out to our Client Advocate team if you would like to discuss the details of your loan approval.
Thank you for a great experience...
I am pleased
