To be honest, I was skeptical about using an online lending company. I was worried about the quality of service I would receive, and the lack of face to face personalized service. My worries were quickly put to rest. I received an extremely competitive rate and the process was extremely simple. I was able to do my entire loan from my phone without setting foot in an office. I can't speak for the quality of all their employees, but my loan specialist Josh Salicco knocked it out of the park. Josh was genuinely invested in helping me purchase my home. If you decide to go with Veterans United, I would seek out Josh.
You can not go wrong with trusting Andrew an Danielle with your mortgage needed they made me feel like was there only customer an was always there for me to answer any questions.
I like that the process of the loan. it went well, However what i didnt like was the lack of communcation with my laon team. there were times when i had to contact my realtor to get information about my loan.
Response from Veterans United
Hi Falicita, thank you for sharing your honest feedback. We are glad that the process went well; however, communication should always be a top priority. We will use your feedback to explore ways that this aspect can be used as a learning opportunity to improve our service.
I highly recommend Veterans United Home Loans
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My veteran husband and I were more than thrilled at the process of this home buying agency. It was made so easy by Chris Ball our loan agent and by the company and their promptness to help us. We would definitely recommend this company to our veteran friends.
Brandon and the rest of our loan team was phenomenal in every step of the homebuying process! They were very professional and always answered any questions that we had! My husband and I highly recommend Veterans United to any VA homebuyers!
Definately give veterans united a try. Shopped around and they were the best. Cant yo wrong with this group.
Veterans United home loans Was indeed the best! They work with veterans to get the best interest-rate and very prompt service I would recommend veterans United home loans to any of our military veterans many many thanks
