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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,831 reviews
607 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,831 unfiltered reviews

Starting on Page 9750 of 15,028. Return to Page 1

5 out of 5 Stars

If you are thinking about using your VA loan benefits, I highly recommend going through Veterans United. The process went smoothly and they knew exactly what they were doing. Using their recommended realtor made things even better. I kept waiting for the hard part and it never came, even with a bankruptcy. We couldn’t be happier!

headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars

I had recently tried to get a loan through the bank I have belonged to for over ten years. The red tape was ridiculous and when I complained I was told “it is like this everywhere”. Obviously mortgages are not a simple process but Veterans United made it simple and smooth and I never felt I was being pushed around I felt more valued than I do at my own bank.

headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
headshot image of Bradley Strubel

Loan Officer: Bradley Strubel

NMLS# 1392166

4.5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars

Veterans United is a great company to work with. They are responsive and pay attention to detail. They understand the unique situations many veterans face.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Jeff Beasley

Loan Officer: Jeff Beasley

NMLS# 1810148

4 out of 5 Stars
headshot image of Jeremy Essner

Loan Officer: Jeremy Essner

NMLS# 1520515

2.5 out of 5 Stars
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

Veterans United was outstanding. Everything was done efficiently and our loan team was honest and helpful. Our loan officer locked us in at low rates and made the entire process simple and efficient. I would absolutely recommend them to Veteran friends, family, and others.

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
5 out of 5 Stars

Veterans United was easy to work with and very helpful. Made home buying a pleasant experience.

headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars

Veterans United are there through the whole process. You do most of the paperwork up front. Once we were approved we knew we were approved. Thank you to everyone for a great experience.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars

Very helpful throughout the whole process and answered questions that I had.

headshot image of Cooper Allen

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars

Since the beginning of the process everything was laid out perfectly. From getting a realtor that works with Veterans United, to the process of submitting all the information needed to get to the closing date. We had a great experience with everyone involved and all communication was excellent. We never felt lost or like we couldnt ask a question if we had one. Everyone was helping and working towards our closing date goal. Amazing team for sure. Thank you all very much for your hard work.

headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

As a Marine with two tour of combat and a Police Officer on the street I can say my its hard to trust people you meet so randomly. Despite my wariness of trusting people to have the best intentions for my needs, I can say that from the first day speaking with Cam my loan officer he broke down that wall. As a former Military member himself Cam made sure I was taken car of. The Veterans United understand the life a military member and are sure to show appreciation for that sacrifice by providing extraordinary customer service. With no catches loop holes or gimmicks in between, I can honestly say my team at Veterans United had my back. So happy that programs and people like this who still take care of the us!

headshot image of Cam Moore

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars

Veteran united will prepare u to buy a home and guide you all the way to the finish line.

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars

Veterans United is unparalleled in their customer service.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Veterans United was such a great experience. I am not a first time home buyer and everything from their professional courtesy to their secure and easy to use web site added value to our relationship. These attributes during such an important time in a families life truly made a difference for us. With multiple home purchases and over 45 years of service in our household- we highly recommend Veterans United.

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

4.5 out of 5 Stars
headshot image of Alix Clowser

Loan Officer: Alix Clowser

NMLS# 1415709

2 out of 5 Stars

Picked VU due to a Nerdwallet recommendation. Overall I've been disappointed. Wish I would have farmed around more to find a better customer service experience.

Response from Veterans United

Wesley, we appreciate your feedback and would like to hear more about what led you to feel this way. Please reach out to our Client Advocate team to share more about your experience.

5 out of 5 Stars

The realtors and the title officer both commented on how everyone at Veterans United did a great job - and always do! Thank you again and I will recommend you to any Vet I know who wants to buy a home.

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

4 out of 5 Stars
headshot image of Theresa Saunders

Loan Officer: Theresa Saunders

NMLS# 448306

5 out of 5 Stars

Veterans United is definitely worth using. If I ever decide to buy a new home again, I will for sure be using them again. The whole team is amazing! Thank you so much!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

I never thought buying a home could be so easy. The whole process was almost effortless.

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

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