Jake Ford and Michael Butrum went above and beyond at every step of the way.
You guys are great!!
I was worried in the beginning about the lender being in a totally different state but the process was smooth in getting the documents required.
Kept us up to date with the process
Under normal conditions buying a home is stressful and it is only compounded when trying to buy a home while being stationed overseas. The entire process from our initial contact to close was made as painless and smooth as is could have possibly been, because of the outstanding support and team at Veterans United. HOOYAH
Always helpful and willing to take the time to explain what needed to be done to get the house loan completed. He and his staff were always polite and very customer orientated to me.
Can't say enough good things about Anna and Justis. They were great to work with they kept us in the loop through the whole process. Thanks again. Roger Cross
VA made purchasing a home so quick and incredibly easy!
The team that assisted me was very helpful and easy to work with.
Justin is an amazing representation of Veterans United Hime Loans.
Zack and Josh were absolutely phenomenal to work with! I will be back again in three years!
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The whole loan experience seemed to be a breeze. The loan officer was very willing to answer all my questions. The online to-do list and file upload system made the whole process extremely convenient. Definitely recommend.
Any time we called or emailed with a question or a need there was a response within a few minutes. I think the longest we ever waited for a response was the next business day. They answered our questions immediately, even if it was the same question we’d asked twice already (okay, let’s be honest, three or four times). There were some hurdles we felt like we had to jump over in order to get things taken care of by our VU team during the loan process. There were a few things I wish we’d had explained to us in the beginning, as well. However, even when difficulties or disagreements came up, our team was quick to respond and discuss different options and give us explanations at a moment’s notice.
Very happy!
Best home buying experience yet!
Everyone I worked with at Veteran's United was helpful, courteous, and professional! It was a much better "long distance relationship" than I ever expected it to be!
