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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,682 reviews
968 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,682 unfiltered reviews

Starting on Page 98 of 15,390. Return to Page 1

4.5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars

Nathaniel and Kelly were totally amazing to work with very helpful and also responded so quickly

headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

We have had a great experience with Veterans United. Always available to answer all our questions, Made our home buying a very pleasant experience. We are now moving into our new home.

headshot image of Kennedy Kugle

Senior Loan Officer: Kennedy Kugle

NMLS# 2091835

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

Thank you so much for your patience and dedication during this process. I am very thank for the experience, and I know in my heart that you make the dream of home ownership possible for many veterans.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

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4 out of 5 Stars
headshot image of Jordan Casteel

Loan Officer: Jordan Casteel

NMLS# 2059716

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars

Jeff, Mirza, and Bianca have been an amazing help throughout my journey in purchasing a home. If I were to do it again? It would definitely be with them! They’ve made the process very simple, very easy to follow and they’ve answered everything I asked! Mahalo Nui Loa to the team for making this happen for me and my Ohana!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

4.5 out of 5 Stars

The team was great at communicating and working with my very crazy night shift schedule. There was always someone available to answer my questions.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars

Casey was awesome! He was attentive, caring, communicative, and honest. He made my first time home buying smooth and transparent. Way to make a difference, Casey!

headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Photo submission from Arthur S.

Love our new home! Thanks to Nick Berardini and the team at Veterans United.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars

Holly was very helpful. Give her a raise.

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars
headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Fastest and easiest way to get a home and the team was so helpful. John,Katy and otherss not mentioned on my team did outstsnding and made clear on the to do's list.. All in all 5 out of 5 stars. Thank you for letting me reach the american dream.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars

I REALLY APPRECIATE(ed) Veterans United and SPECIFICALLY my Loan Officer (Drew Tillman) for listening and understanding what it was that I was looking for with my 1st Home Purchase, and for guiding me along throughout the ENTIRETY of the process. (Taylor & Joedi did well with communicating as well).I do believe financially speaking that I got the BEST DEAL possible for my situation, and I would recommend them to anyone, and I plan to in the future :). To any Veteran (Marine Corps Vet myself), know what you want or have as good an idea as possible, and I believe Veterans United can help you too!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

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Experience first-hand why 367,813 homeowners give us a perfect score!

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5 out of 5 Stars

Veterans United was wonderful they people were wonderful and they kept me informed on everything by sending me taxes and pictures and just speaking on the phone I really did love dealing with the folks that I dealt with especially Madison and the rest of the company at veterans United. They got me a little interest rate and my refinancing and locked it in before it went back up I think it was wonderful the way that they handled this and I would use them and you give them a turn on the way.

headshot image of Madison Yant

Loan Officer: Madison Yant

NMLS# 1927322

5 out of 5 Stars

Aaron was great. We ran into to many issues and he kept me calm and worked through it.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Very helpful, Austin and Kayla were very informative answered any questions I had and were very kind. I couldn’t imagine being with anyone else through this stress full process. So thankful someone told me about yall.

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars

The two agents I worked with during the refinance, Jon McCartney and Kyle Black, were both great and exceptional in communicating and explaining the steps that were needed to move forward with the process.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

The team that helped me was incredible from start to finish I’ve always been worried about trying to own a home but with my team it honestly was stress free

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

5 out of 5 Stars

Veterans united helped me out the best way they can for my family and made sure everything worked out in our favor for the best outcome of purchasing a home!

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars

If you’re a veteran or active-duty service member looking to buy a home, Veterans United Home Loans absolutely stands out as one of the best experiences you can have.From the very beginning, the process feels tailored to you—not just as a borrower, but as someone who’s served. Their team takes the time to explain every step in plain language, making what can normally be a stressful process feel surprisingly smooth and manageable. You’re never left guessing; communication is consistent, clear, and genuinely supportive.One of the biggest highlights is how knowledgeable they are about VA loans. They don’t just process paperwork—they help you understand and maximize your benefits. Whether it’s breaking down eligibility, explaining funding fees, or helping you navigate credit concerns, they approach everything with patience and expertise.Their online platform is another huge win. It’s clean, easy to use, and keeps everything organized in one place. Uploading documents, checking your loan status, and staying in touch with your loan team is all incredibly convenient—no chasing emails or wondering what’s next.What really sets them apart, though, is the level of care. You’re not treated like a number. There’s a genuine sense that they want you to succeed in becoming a homeowner, and that makes a big difference during such an important life step.All in all, Veterans United Home Loans delivers an exceptional experience—professional, efficient, and deeply supportive. If you qualify for a VA loan, they’re an outstanding choice and absolutely worth considering.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

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