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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

472,238

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 472,238 unfiltered, unedited reviews

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4.5 out of 5 Stars
Would Recommend

This was the best home buying experience I've ever had my team I had was amazing and keep me posted on everything I felt like I didn't have to do anything because of how easy it was to do all the paperwork Mike and his team are amazing thank you for all you did for my family and I

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Our loan officer Hanna and team went above and beyond staying in touch with us!

headshot image of Hanna Mohesky

Loan Officer: Hanna Mohesky

NMLS# 2016130

5 out of 5 Stars
Would Recommend
headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
Would Recommend

My experience with veterans united was great. Everything was simple, smooth and fast. I would definitely recommend hey friend!

headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

They made my life easy.

headshot image of Shawn Stewart

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend
Photo submission from Sala V.

Super excited for my home. Thanks to Veterans United.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
Would Recommend
headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
Would Recommend

Our entire team including Tyler, Nick and Jerrod were absolutely wonderful . . . Provided all the information we needed, answered our many (and sometimes silly) questions and were so patient with our technical challenges, maintained contact with us throughout the process. We couldn't have asked for more and always felt they had our best interest in mind.

headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

5 out of 5 Stars
Would Recommend

Burke is amazing and recommend for increase in responsibility. I have several invisible disabilities and he was patient with my stoopid questions and helped me through the process better than any lender before and this is my fifth house. In my many questions doing electronic signature he was always readily available. He was actually at my signing! Because of his presence it went extremely smooth and he gave me confidence I was protected in case I had a question. Through the to do list and understanding documents I had a lot of communication with Burke and despite him having multiple clients he was always available with the most utmost professionalism I’ve experienced from any lender. I’ve been in customer service for over 30 years. Please promote. He is the face of veterans united and you don’t want to lose this asset. He is ready to receive promotion or new responsibilities.

headshot image of Burke Gardner

Loan Officer: Burke Gardner

NMLS# 2653283

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend
headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
Would Recommend

Working with Torri Thomas was an exceptional experience from start to finish. Her patience, professionalism, and genuine care made the home-buying process smooth and stress-free. She answered every question thoroughly, explained each step clearly, and made me feel confident throughout the process. Having worked with Torri before, we had built a strong rapport and trust that made this experience even better. Her outstanding team including Olivia Brown, Amy Woods, and Jen Storm provided excellent communication, organization, and support every step of the way. I highly recommend Torri and her team to anyone seeking knowledgeable professionals who truly put their clients first.

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
Would Recommend

I cannot say enough great things about Eric Johnson and his entire team. From start to finish, they provided exceptional service, clear communication, and outstanding professionalism throughout the home loan process.What truly amazed me was their ability to get my loan processed and closed in just 17 days! They made what could have been a stressful experience feel smooth and manageable every step of the way. Eric was always available to answer questions, explain the process, and ensure everything stayed on track.His dedication, expertise, and commitment to customer service exceeded my expectations. I always felt like a priority, and their attention to detail gave me confidence that my loan was in good hands.Thanks to Eric Johnson and his team, I am now happily settled into my new home. I highly recommend them to anyone looking for a knowledgeable, trustworthy, and hardworking mortgage team. If you're looking for a lender who delivers results and genuinely cares about their clients, Eric Johnson and his team are the people to call!

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
Would Recommend
headshot image of Shelby Edwards

Loan Officer: Shelby Edwards

NMLS# 2251000

5 out of 5 Stars
Would Recommend
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

4.5 out of 5 Stars
Would Recommend
Photo submission from James F.

My overall experience was good as a first time buyer! And my team and realtor did a great job on getting me into my home! Thank you all!

headshot image of Mary Jacobi

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

This is the 3rd home I have purchased through veterans united, a very easy to use company and the team with Randy was wonderful.

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

5 out of 5 Stars
Would Recommend
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

The team just makes it as painless as possible for all parties involved. Definitely worth it!

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

I just want to thank the team that helped me out. I really appreciate all of you all and thanks for making sure everything was right for me to get this wonderful home.

headshot image of Todd Baldwin

Loan Officer: Todd Baldwin

NMLS# 2736700

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5 out of 5 Stars
Would Recommend

Nothing more to say.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

4.5 out of 5 Stars
Would Recommend

Great people, great service and made everything easy for my wife and I.
I didn’t give it a ten because unless you’re a divine being you’re getting a 9.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend
Photo submission from Hatler B.
headshot image of Justin Patlan

Loan Officer: Justin Patlan

NMLS# 1932969

5 out of 5 Stars
Would Recommend

Working with Wyatt Robertson was an outstanding experience from start to finish. He was knowledgeable, responsive, and made the entire loan process smooth and stress-free. Wyatt took the time to explain every step, answered all of my questions promptly, and always kept me informed. His professionalism, honesty, and dedication made me feel confident throughout the process. I truly appreciate his hard work and commitment to helping me secure my loan. I highly recommend Wyatt to anyone looking for a trustworthy and motivated loan officer. Thank you, Wyatt, for going above and beyond. It was a privilege meeting you! Most importantly thank you for making my first time home buying process amazing. 😃

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Would Recommend

I reached out to Craig Anderson back in 2024 when I was "thinking about purchasing a home" in the Wichita, KS area. This idea did not come into fruition until Spring 2026. I am grateful that Veterans United Home Loans (VUHM) and Craig were both available once I found the right house. Thank goodness I kept Craig's contact info! Craig and his team (Max, Chelsea, Shari, and Nico) were responsive, consummate professionals. I highly recommend VUHM for your next home purchase!Many thanks to Craig and his team for the lovely care package sent to my previous residence. Enclosed were a beautifully hand-written note, scripture cards with a wooden stand, a scented candle, fine tea, a monogrammed mug, a prayer journal, and a burnt orange throw blanket for colder nights. Thank you all very much! You are all a blessing!

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

4.5 out of 5 Stars
Would Recommend
headshot image of Jeffery O'Connor

Loan Officer: Jeffery O'Connor

NMLS# 2755210

4 out of 5 Stars
Would Recommend
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

More Reviews

See all 472,238 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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