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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
461,226 reviews
850 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 461,226 unfiltered reviews

Starting on Page 98 of 15,375. Return to Page 1

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars

Made the entire process so easy from beginning to end. Excellent communication with the entire staff, especially Dylan, who walked us through the entire process seamlessly. I highly recommend Dylan and his entire team at Veteran's United. Thank you!

headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars

They kept on top of things and stayed in touch after the purchase of our house. Keeping up dated on the rates amd when it was a good time to refinance. Thank you

headshot image of Stephen Bash

Loan Officer: Stephen Bash

NMLS# 2030081

5 out of 5 Stars

Nate made this so easy for me! I work weird hours and I was able to Docusign as needed. They even had the loan officer come to my house at a time I scheduled so I could sign final papers! Great experience! Highly recommend!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

VETERANS UNITED IS A GREAT COMPANY THEY ARE LIKE FAMILY! I AM ON MY SECOND MORTGAGE WITH THEM AND THEY ARE DETAIL ORIENTED, GREAT CUSTOMER SERVICE ABD TREAT YOU LIKE FAMILY THE PROCESS WITH THEM IS STREAMLINED AND IS FANTASTIC!

headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
headshot image of Joshua Schultz

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

4.5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

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5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Amazing Service. Very professional and friendly.

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars

awesome experience, awesome service and awesome people.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Brian and his team of professionals are truly outstanding at their chosen profession and I am always grateful in their abilities to make potential homeowners dreams come to fruition!! Thanks for everything and I am always sharing your team’s information to those wanting to get into a home of their dreams.

headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

4.5 out of 5 Stars

Amanda was great. There was some communication lost with Kaylyn including not notifying me of closing day change despite annotating I was notified

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

5 out of 5 Stars
Photo submission from Arthur S.

Love our new home! Thanks to Nick Berardini and the team at Veterans United.

headshot image of Nick Berardini

Loan Officer: Nick Berardini

NMLS# 2073527

5 out of 5 Stars
headshot image of Clint Dunlap

Loan Officer: Clint Dunlap

NMLS# 2043576

5 out of 5 Stars

Having purchased homes in the past, Yoel and his team was hands down the best loan officer we’ve ever had! He provided timely communication throughout the process and always kept us informed so that we can make the best decisions!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

4.5 out of 5 Stars
headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

5 out of 5 Stars

Thank You So Much.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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Experience first-hand why 367,428 homeowners give us a perfect score!

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5 out of 5 Stars

Great work by these folks!

headshot image of Mike Dapkus

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
headshot image of Britt Blaesing

Senior Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars

Steve and the team were great. This is my second loan with you and it was an extremely efficient an promptly managed process.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

3.5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

The professionalism and quality customer service was second to none.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

From the bottom of our hearts 💝,we want to thank our team for working so hard to help us get our home we appreciate all your help and advice we never could have done it ourselves.Thank you
Ernest & Sandra Graham jr

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

Very helpful

headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars

Jeremy is an A+ when it comes to customer service. He answers all questions and inquiries in a timely and expeditious manner at his first opportunity. I can never ask for a better loan officer.

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
headshot image of Derek Kriegshauser

Loan Officer: Derek Kriegshauser

NMLS# 954436

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