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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,163 reviews
780 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,163 unfiltered reviews

Starting on Page 98 of 15,339. Return to Page 1

5 out of 5 Stars
headshot image of Billy Chard

Senior Loan Officer: Billy Chard

NMLS# 1496817

4.5 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

I had an outstanding experience working with Veterans United, especially my loan officer Drew, and the entire team throughout my homebuying process. From start to finish, Drew and everyone involved were professional, responsive, and genuinely committed to helping me succeed.Drew took the time to clearly explain each step, answered all of my questions (no matter how small), and made what could have been a stressful process feel smooth and manageable. Communication was always consistent and timely, which gave me a lot of confidence along the way.What really stood out was the team’s dedication and coordination. Everyone worked efficiently behind the scenes to ensure everything stayed on track, and thanks to their hard work, I was able to close on my home without unnecessary delays.I truly appreciate the support, guidance, and care I received. I would absolutely recommend Drew and the Veterans United team to anyone looking to purchase a home—especially fellow veterans. Thank you for helping make this milestone possible!

headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Photo submission from Kenneth G.

What can I say other than how impressed I was and am with how your whole team basically took me by the hand in a process as nerve wracking as this and leading me through it all step by step to a very satisfying end. You have my thanks and gratitude. If it were possible I would recommend Arron for a promotion. He truly deserves it.

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars

Awesome job!

headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

I had an excellent experience with Veterans United Home Loans during my VA refinance process. From start to finish, everything was smooth, efficient, and stress-free.
A huge thank you to Johnny Mitchell, Morgan Armstrong, and Alix Iriarte for their outstanding support. The entire team was incredibly helpful, responsive, and always took the time to address any questions or concerns I had along the way.
Their professionalism and dedication truly stood out, and I felt confident and well taken care of throughout the entire process. Based on my personal experience, I highly recommend Veterans United Home Loans and would absolutely trust them again in the future.

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

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5 out of 5 Stars

10s all day, we closed in 15 days and that is truly because of this team. Not only did I have personal stuff going on and an extremely busy work schedule, they took the time to explain the entire process and answer questions in a timely manner. Day or night this team was there. Thank you for making a stressful process into something that was seamless. Professionals through and through!!!! 10s

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars

Sam is amazing to work with. Everyone they assigned to my team was easy to get ahold of, knowledgeable and knew what I was asking. Very easy process and will definitely be using them again.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

5 out of 5 Stars

Everyone was very helpful and the concierge service was also very good. It was a great experience.

headshot image of Steven Staszcuk

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars

Anne Kuster was great. I look forward to working with her for my next purchase.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Photo submission from Denzil H.

Great Service and the portal made the process very easy to understand and meet suspense.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
headshot image of Megan Moore

Loan Officer: Megan Moore

NMLS# 2082937

5 out of 5 Stars

Ms Alice and ms Sheilds were the dream team, I couldn’t have asked for a better team

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

4.5 out of 5 Stars
headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Christopher Holdman

Loan Officer: Christopher Holdman

NMLS# 369923

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

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5 out of 5 Stars
headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

3.5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

3.5 out of 5 Stars

The loan team was incredible to work with. The underwriters were incredibly frustrating with numerous last minute requests, which could have been made well in advance.

headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

4 out of 5 Stars
headshot image of Heidi Moen

Loan Officer: Heidi Moen

NMLS# 2325896

5 out of 5 Stars

Just painless !

headshot image of Taylor Clark

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Photo submission from John M.

This them has been supportive and has helped me succeed in purchasing a new home. I would recommend this organization to any vet ready to purchase a home!
Thank You Veterns United Team!!!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

Above and beyond. Always my interest over there own

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars

The team at Veterans United is the epitome of teamwork in action from beginning to end. I felt the genuine support every step of the way... given the opportunity to ask any questions and receiving immediately feedback and support. The team is an excellent role model for others. Thanks so much. Elizabeth Williams 3/2026

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

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