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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,096 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,096 unfiltered reviews

Starting on Page 98 of 15,437. Return to Page 1

5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars

The process went smoothly. The moment I chose a house I wanted to work on through the website, I immediately got calls from the team VU set me up with and got to work. I was told what to do and provided everything they required and worked with me to make sure I got approved for my mortgage. I would highly recommend them without a single doubt.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars

Very committed and very communicative. Amazing team to work with every step of the way!

headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

5 out of 5 Stars

I wanted to take a moment to share my experience working with the Veterans United team, and honestly, I couldn’t be more impressed.
From start to finish, their level of professionalism, responsiveness, and genuine willingness to help made the entire process smooth and stress-free. Anytime I had a question—whether it was big or small—they were incredibly quick to respond, both through email and text. I never felt left in the dark or unsure about what was happening.
What really stood out to me was how approachable and patient everyone was. They took the time to explain things clearly, made sure I understood each step, and were always available when I needed guidance. That kind of support makes a huge difference, especially during such an important process.
It’s rare to come across a team that is not only efficient but also truly cares about their clients, and that’s exactly what I experienced here. I would absolutely recommend Veterans United to anyone looking for a team that is reliable, responsive, and genuinely committed to helping you succeed.
A 10 out of 10 experience—thank you for everything!

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Nick Intrieri

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Photo submission from Rebecca C.

The whole staff was amazing. I couldn't have asked for a better experience!

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

4.5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Matt Colgin

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

4.5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

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5 out of 5 Stars
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

Best service possible.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Photo submission from Connie S.

You all did an amazing job helping me buy a home.and I ask God to bless each of you for your help.you are all loved and appreciated.

headshot image of Andrea Rice

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

4.5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

My team (Jeremy and Jordon) were outstanding. The purchase of my house was contingent on selling my old house. Well, the buyer kept changing the date she wanted to close. Jeremy and team were very flexible during the situation-often my phone calls were just to vent on my frustration-they always listened and talked-until I returned to my center. If they were on the phone with another client-they always returned my phone calls. Just can’t get customer service like this-they are here to help-not blow smoke up your behind

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

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5 out of 5 Stars

Easiest venture I’ve ever had.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars

Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

I was treated very well by the people that I worked with to secure my loan. If I had any questions during the process I could reach out and have all my questions answered. I feel I was treated as a person not just as a client.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Photo submission from Darryle L.

Listen. If you are serious about owning a home, Veterans United is definitely a preferred option, in my opinion. The steps it took to purchasing our home was frustrating to say the least. In my wife and I case, we were purchasing from our landlord, so a realtor wasn't necessary. However, gathering the necessary documents, coordinating with the different agencies like appraisals, home inspections, insurance, title company, and loads of paperwork, signatures, and questions are still very much a part of the process. Our team, Nick Holman, Courtney Gully, Francie Greene, and the rest of their supporting members were there from the first phone until the closing on our home. They fielded every question, listened to all of our frustration, guided us through the whole process step by step, and we're encouraging, patient, professional, and, most of all, very polite, friendly, and engaging whenever we were in contact with them. I mean they kept in touch by phone, text, and email. Even sent us mail. Who does that in this technology age? Seriously, they were the best team my wife and I could ask for in communicating with us and our landlord to make this dream a reality!! I highly recommend Veterans United to anyone who’s reading this review, or anyone who asks is this company for real. To our team, Nick Holman, Courney Gully, Francie Greene, and their supporting team members, thank you for everything! We can't say thank you enough. My wife, Valencia Long, and I now own our home!!!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

The team was great was very patient with me and helped me out tremendously HIGHLY HIGHLY recommend them!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

5 out of 5 Stars

Everyone on my team from veterans United was amazing. Amanda went above and beyond to make sure I was happy and got what I wanted. I will most definitely recommend everyone to go to veterans United to buy or sell a house. THANK YOU SO MUCH

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Working with Veterans United was a great experience! Shaine and the team were fantastic. Shaine went well out of his way to help me out, especially after hours because I’m Arizona time. My case wasn’t the easiest and Shaine was always upbeat and so friendly! I was talking to multiple lenders and went with Veterans United because Shaine and the team and couldn’t be more happy. Highly recommend!

headshot image of Shaine Griggs

Loan Officer: Shaine Griggs

NMLS# 2801019

5 out of 5 Stars

Everyone at Veteran's United were quick and efficient. They made a normally stressful process easy.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

My husband and I relocated due to a job transfer. We had a short time frame to find a new home and move. The team worked hard to get us a new home we loved and close on time. We felt supported throughout the process. Overall it was a great working with Aaron, Jordan, and Julia!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

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