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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,603 reviews
from Veterans like you… and counting!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,603 unfiltered reviews

Starting on Page 9810 of 14,887. Return to Page 1

4.5 out of 5 Stars
headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

To All Vets: Use Veteran United Home Loans Services. They are not playing.

headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

Great team in Tampa. Very professional, friendly and informative. Process was painless and Cindy and her team made the difference.

headshot image of Cindy Tolster

Loan Officer: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
headshot image of Stuart Timmerman Waters

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars

I would definitely use VHUL again. They will now be my go-to for all my future home purchases. Thank you!

headshot image of Angie Sanders

Loan Officer: Angie Sanders

NMLS# 796987

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5 out of 5 Stars

Veterans United has an outstanding crew, that will definitely get the job done in a very prompt, professional, courteous manner. You cant go wrong with Veterans United. If its possible to get you in a home , they will make it happen as quickly as possible. Thanks Veterans United you guys will definitely hear from me again as well as get plenty referrals from me. 😁

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

We used Veterains home loan when we bought this home and When we wished to refinance it, we used them again. Every one on Luke's team work well with is, were very plesant and helpful when we need to contact them and we have truly enjoyed working with them and would gladely recommend them to anyone we know is a veterain who is purchasing a home! THANK YOU, THANK YOU, THANKYOU!!!!!!

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

It isn’t as hard as it seems. Go for it so excited to be a homeowner can paint and hang pictures

headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars

3 months ago I was not sure if I was going to be able to purchase a home. I filled out some info online and immediately received a phone call back. I had a couple things to clean up on my credit, so they directed me to their lighthouse program. These guys told me exactly what i had to do to get my preapproval. Within a couple weeks, I was preapproved and able to submit an offer on my home. My Veterans United loan team worked closely with my realtor and I to make the journey to closing fun and easy. I would absolutely recommend Veterans United. They want you to get the home of your dreams.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

3.5 out of 5 Stars

The additional documentation required by the Underwriter is ridiculous. I will probably not go with Veteran's United for my next loan simply for this reason. The Underwriter wanted paperwork that, in my opinion, was superfluous to documentation already provided. Additionally, the Underwriter did not apply what I would consider "reasonableness" is assessing the documentation. It appeared He/She was simply operating off of a "checklist". There was no personal service from the Underwriter.

headshot image of Chris Solomon

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars

Our experience with Veterans United and Billy Watkins was very positive. The Veterans United team was very professional and knowledgeable.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars

Once we found the home we were looking for, Veterans United helped us every step of the way and we are now living in our dream home.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars

My loan officer Jason Polk with outstanding And always a true gentleman. The only issue I had was some redundant paperwork which I'm sure is required by the agency however my request was that the process be made easier for veterans and not harder.

headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Veterans United held our hand through the whole home buying process. Being first time home buyers they sent educational webinars through every part of the home buying experience. The webinars were a great help in understanding where we were in the home buying experience, what to do and what not to do. I suggest, once you get the webinars to watch them, they are not very long and will teach you some much.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

This is the second time I have worked with Veterans United. Both times have been very comfortable and stress free. They have friendly and helpful finance teams (my team lead by Jon McCarty) who make the experience very positive.I would definitely use them again if the opportunity arose!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

My current mortgage is with Wells Fargo, so I started my journey with them out of loyalty, Quite simply, they wasted two weeks of my time by misleading me on their ability to refinance my home with a VA Loan. I did some research, found that Veterans United was rated highly for VA loans, and took the leap of faith and contacted them. I now consider that choice one of the best decisions I've made in my life. The team was welcoming, friendly, knowledgeable about veterans and the VA process, professional in all our interactions, and followed through on everything they said they would do. They by far exceeded my expectations! Sincerely, if you're considering a VA loan, contact Sam Yoo and his team today, you'll thank yourself later.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars

My wife and I are very happy with our new home

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

0.5 out of 5 Stars

If you live in the Tampa, fl vicinity stay away from Sky International Realty & Marike Metcalf..

Response from Veterans United

Hi Lester, thanks for sharing your feedback for this third-party service provider. While we are not affiliated with them, one of our Client Advocates will remain available to discuss things further with you if you decide to reach out to us.

4.5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

Great!

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

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