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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
451,491 reviews
693 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 451,491 unfiltered reviews

Starting on Page 9858 of 15,050. Return to Page 1

5 out of 5 Stars
headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars

Bryant's client relations is outstanding. There is no question he doesn't have a answer for, if he doesn't know it he will get it for you. He is very knowledgeable in his field. It was a pleasure working with Bryant during this loan process. He is beyond approach. Thank you very much Bryant.I would highly recommend they ask for Bryant Chambly. This is the second time I have processed a loan with Bryant, and if I had to do it again I would definitely call him. He is great.

headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars

The overall experience was great. Everything was actually easier than I expected. I would definitely recommend Veterans United to anybody!

headshot image of Adam Campbell

Loan Officer: Adam Campbell

NMLS# 1517906

0.5 out of 5 Stars

DO NOT USE THEM!! They outright lie about fees and closing costs! We almost didn’t close in time, communication was awful. They are shady, unethical liars! This was my 6th home purchase and first time with VU. Worst home buying experience ever!

Response from Veterans United

Thank you for letting our team know about the problems you experienced, Jacob. A member of our Client Advocate team will be researching this situation to determine how we may improve our service for future clients. If you would like to further share your experience with our team we would value the opportunity to learn more.

5 out of 5 Stars

Veterans United Is The Way To Go ,If You Are Financing Or Refinancing. I Know From First Hand Experience..They Are The Best

headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

4 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
headshot image of Justine Farnen

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars

We will definitely work with the company again in the future.

headshot image of Jake Levy

Loan Officer: Jake Levy

NMLS# 168064

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5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars
headshot image of Heather Damer

Loan Officer: Heather Damer

NMLS# 12449

5 out of 5 Stars
headshot image of Justin Doisy

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4 out of 5 Stars
headshot image of Mitch Casteel

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

3.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars

If I ever do this again, I will definitely call Veterans United.

headshot image of Christina Gardiner

Loan Officer: Christina Gardiner

NMLS# 1450509

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Experience first-hand why 359,008 homeowners give us a perfect score!

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5 out of 5 Stars

Painless process.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars

Thanks again

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Jessica Messing

Loan Officer: Jessica Messing

NMLS# 1750076

4 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of Shannon Workman

Loan Officer: Shannon Workman

NMLS# 213668

5 out of 5 Stars
headshot image of Michael Ward

Loan Officer: Michael Ward

NMLS# 1698429

3.5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars

I'd like the recognize all of the team members I worked with at the Austin, TX location for the outstanding service they provided me. Dustin Westwood, Kelly Garcia, Ryan Bray and Chad Bowman all did an absolutely marvelous job over the course of the entire home-buying process.If you do your part, this team will get things done as fast as you allow them to. They communicated information to me on a nearly daily basis in terms of what they needed from me. They typically answered my questions within an hour's time and in most cases, even less. I simply could not have asked for a more knowledgeable, communicative, organized and professional team. They really do set the bar high and execute to that standard.The myVeteransUnited website and tools are top-notch and make the documentation process easy. From application to closing, the entire experience has been nothing short of stellar. Thank you again to my local team and to Veterans United.

headshot image of Chad Bowman

Loan Officer: Chad Bowman

NMLS# 191475

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