Veterans United is a very professional and step by step company that really cares about our Vetrans . I recommend any and everyone to give them a try . I was walked step by step through my loan process. Thanks to Collin Ward and all the staff at Vetrans United. Definitely will be passing you all to all my friends.
I would definitely use Veterans United again if needed in the future and would recommend all my family and friends.
One of the reasons we were hesitant about applying for a home loan was not wanting to relive the experience of a previous purchase. The moment I reached out to Veterans United and talked to Paul, all those concerns disappeared which led to a very stress free process. I would definitely recommend Veterans United and will not hesitate to call them when we are ready to purchase another home.
Everyone at Veterans United Home Loans were professional, there when I needed them and kept me up to date on the entire loan process.
We have bought 6 houses prior to this one - this was by far the easiest loan to close. The team and the tools VU has made all the difference.
I don't know what else to say. The process was simple. Kirk and Leigh Ann kept me very well informed during the whole process and kept me involved every step of the way.
As a first time buyer, this has been a very realistic experience and we are very pleased with the whole team there at Veterans United. Thanks soon much to all of you !
To be honest, I was skeptical about using an online lending company. I was worried about the quality of service I would receive, and the lack of face to face personalized service. My worries were quickly put to rest. I received an extremely competitive rate and the process was extremely simple. I was able to do my entire loan from my phone without setting foot in an office. I can't speak for the quality of all their employees, but my loan specialist Josh Salicco knocked it out of the park. Josh was genuinely invested in helping me purchase my home. If you decide to go with Veterans United, I would seek out Josh.
You can not go wrong with trusting Andrew an Danielle with your mortgage needed they made me feel like was there only customer an was always there for me to answer any questions.
I like that the process of the loan. it went well, However what i didnt like was the lack of communcation with my laon team. there were times when i had to contact my realtor to get information about my loan.
Response from Veterans United
Hi Falicita, thank you for sharing your honest feedback. We are glad that the process went well; however, communication should always be a top priority. We will use your feedback to explore ways that this aspect can be used as a learning opportunity to improve our service.
I highly recommend Veterans United Home Loans
