Thank you for your professional and friendly character.
Huge lack of communication!!!
Response from Veterans United
Hi Peter,
I'm sorry to hear about the communication issues you experienced during your loan process. Clear and consistent communication is crucial, and it's disappointing to hear that we fell short in this area.
Can you please reach out to our Client Advocate team at 1-800-212-5200 or ClientAdvocate@vu.com? We're in the office from 9 a.m. to 5 p.m. CST Monday through Friday, but please feel free to reach out anytime, and we’ll get back to you as soon as we can.
The entire process from preapproval to closing was quick and painless. The team that i dealt with were professional and went above and beyond to make sure that anything that got missed was addressed quickly.My Thanks to Veterans United for their hardwork in getting me into my new home.
Veteran's united made the process of getting a new home loan easy! The loan officer, Niall, was personable, helpful and seemed truly personally invested in us finding and funding our dream home!
Top shelf service....
We were in communication right down to the wire, just a day before closing slightly strees but very happy with the outcome.
Thank you VU
I truly appreciated the timeliness and professionalism of the team working to make all of this happen. It’s a dream come true and im grateful I chose Veterans United.
We would highly recommend Veterans United to all of ours family and friends that are looking to purchase a home. We want to thank our entire team for working so hard to make our dream come true. Underwriting, has a tough job, but made sure we had everything needed to clear to close. We are very grateful. We could not have asked for a better team.
I've bought three houses, each time has been with veterans united, the first time they made it simple and quick and they out perform themselves the next time, I always dread all the paperwork that comes along with buying a house but they streamline the process for you and make it incredibly easy they keep it organized and can always give you the correct answer if you have any questions. I couldn't be happier with the service they have provided me.
The whole Veterans United team were outstanding. Communication was great and everyone was eager to help was always available to answer any questions we had. We were always in the loop. I would highly recommend Veteran’s United when purchasing a new home.
The veterans United Team was great and let us keep a peace of mind throughout the process. We had a few snags with finding a house but you guys helped us through it!
This process was handled well from the very beginning. Thank you!
Veterans United did an excellent job throughout the entire process. VU is very respectful of Veterans and their service to our Country. Devon Casady and CheyAnne Caldwell were extremely helpful. They were extremely professional, courteous, and attentive to all questions and concerns. I look forward to working with VU again down the road.
Very satisfied. I would highly recommend Veterans United
I enjoyed every interaction along the way
Thank you everyone so much for all your hard work
I wish to thank my Veterans United Team : Loan Officer : Brice Mueller, Loan Coordinator :Codi McDowell , Home Buying Concierge : Justine Sipe , Wood County Title Officer : Samantha (Sammi ) Richardson and Especially , Real Estate Agent : Lisa Benedict . Thank You ALL for the fast ,efficient and ALL YOUR HELP in getting us into our new home ! Bill Vetrone .
We would like to send a huge Thank You to everyone we had the pleasure of working with. Mike, Haley, Jordan, and anyone else that helped us along the way! We appreciate all you guys did for us and will always remember you were there to assist us in securing our first home. Thank you all again for everything!
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I had an excellent team. Mike, Allie and Gavin were always on top of things they kept me updated on my loan process from start to finish. The communication was excellent.
I wouldn’t trade this team for anything, they are priceless and if I decide to buy again later down the road I will not buy without them!!
This is our 3rd time utilizing Veterans United and we love them!
VU is by far the most friendly, helpful, knowledgeable, and dedicated company I have ever worked with! Our situation was far from simple and they managed to pull the proverbial rabbit out of their hat and get us into our forever home. Maggie, our loan officer, spent so much time answering all my questions I feel like she’s family! Absolutely the best group of people to work with!
This was my first buying experience using my VA and Jake and Tiffany did an outstanding job keeping me informed and educated every step of the way! I couldn’t expect better service and support! Amazing people and an amazing job they did!
We were quite pleased with the entire loan process at Veterans United. The only way to have received all 10’s is prevent entire teams from going on vacation the week of a holiday. We lost an entire week during 4th of July despite it being a 1-day mid-week event. It’s frustrating getting third string emails from people you’ve never heard of when things are close to completion.
