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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

428,197

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 428,197 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Jake provided us with the up to date information on our loan which put us at ease through the process of refinancing our home. Jake was very professional made us feel that we were important and not just a loan

headshot image of Jake Ford

Loan Officer: Jake Ford

NMLS# 1599245

4.5 out of 5 Stars
Would Recommend
headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Easy to do business with.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

2.5 out of 5 Stars
Would Recommend
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Professional and courteous. At no point during the process was i not informed and helped.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend
headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

3.5 out of 5 Stars
Would Recommend
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend
headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend
headshot image of Will Lewis

Loan Officer: Will Lewis

NMLS# 187652

0.5 out of 5 Stars

I would not recommend this company to my veteran friends or family. Dawn plank my loan officer was not very enthused and did not reach out to me or inform me of Vital Information. I had to contact the advocate team twice because she would not get back with me. As a veteran and a first-time home buyer I feel that Dawn plank was not out for my best interest.

headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
headshot image of Ryan Ponder

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

We really enjoyed working with your company veterans United home loans to acquire our new home long Jerry Landrey was a joy to work with he made everything easy and was always there anytime we needed to ask a question

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

3.5 out of 5 Stars
Would Recommend
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Very smooth and easy process.

headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend
headshot image of Dan Salter

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Great experience overall, just would have liked more feedback from our loan team during the process. Since this was our first time buying a home, it would have been great if the loan team would have responded to inquiries quicker and reached out to us more with updates on the process.

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend
headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

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4.5 out of 5 Stars
Would Recommend

Chris and Meagan were extremely helpful in getting through the home buying process

headshot image of Chris Primmer

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

My overall experience with Veterans United was excellent, especially with Todd Keicher and Brad Lake. I just found underwriting a little repetitive with their requests.

headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

It was a quick and detailed experience. Loan officers always answered when I call or needed something

headshot image of Terry Roberts

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Clint Hamilton and Matt Thill were amazing!! They made my experience flawless. I am so happy I got to work with them. They made buying a house the easiest thing I’ve ever done!! Thank you so much!

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend
headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

4 out of 5 Stars
Would Recommend

Working my loan specialist was great. Once getting to the underwriting portion of the loan there was a lot of information that slowed the process down that could have been identified at the beginning of the process.

headshot image of Morgan McNally

Loan Officer: Morgan McNally

NMLS# 1657281

4.5 out of 5 Stars
Would Recommend
headshot image of Chris Thornton

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend
headshot image of Brent Schultz

Loan Officer: Brent Schultz

NMLS# 868587

More Reviews

See all 428,197 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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