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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,045 reviews
662 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,045 unfiltered reviews

Starting on Page 9957 of 15,069. Return to Page 1

5 out of 5 Stars
headshot image of Bob Doran

Loan Officer: Bob Doran

NMLS# 1546500

4.5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Buying a home is not an easy process. Veterans United made the process a lot easier. The online portal is a huge help. Everyone you talk to is very knowledgeable about their part of the process. I highly recommend others to use Veterans United for their home loans.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars

Working with VU was extremely helpful, fast and convenient! They were able to provide us checklists of exactly what documents they needed, everything was clear and were able to upload all of our documents within minutes, making our unrealistic home purchase time frame of less than 45 days actually happen! We’d highly recommend!

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Veterans United Home Loans is the only company I will ever get a VA Home Loan from. They are very user-friendly and fast. They streamlined the process and made everything so easy. They have outstanding customer service skills and always put their customers first. If you are looking for an outstanding loan specialist, then I highly recommend Mariano Dowgaluk. He is extremely well educated on the VA Home Loan process and has the most amazing customer service skills.

headshot image of Mariano Dowgaluk

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
headshot image of Ben Blevins

Loan Officer: Ben Blevins

NMLS# 1783024

5 out of 5 Stars
headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

5 out of 5 Stars

This process was very straight forward thanks to the help of my loan officer Alice and the simplicity of the Veterans United website. Everything was laid out well and the things I didn’t understand were explained to me. I’m very pleased with the service I received.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars

We could not have worked with a better lender than Veterans United Home Loans. Allison Bassnett was great starting the loan process and God knows, you couldn't have had a better person than Shelbie Brumly to work with. Shelbie was outstanding in communications and getting right back to you if you had a question. She was friendly and outgoing and did her best to make sure you closed on the date you chose. I can not praise Shelbie enough for her outstanding efforts.

headshot image of Allison Basnett

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars

I read some reviews about Veterans United, mainly the five star and the one star reviews. So I was a little nervous from what I read on the one stars, but it was all nonsense. You do what your team says to do and they’ll take care of you. You can’t save a drowning man if he’s fighting to crawl on top of you. And I believe that’s the case with the one star people. Be checking your email constantly as soon as your team has something that needs your attention get online and get it to them. We had less than okay credit when we started this two months ago. We used the lighthouse program, did what they said and got to where we were able to qualify. And then we were diligent to follow the instructions of our VU team. It was smooth and fast no snags no surprises and now two months from when we started we’re sitting in our forever home! Thank you Brian Bradley and VU my hats off to you!

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

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5 out of 5 Stars

I loved working with VU! They were on top of things at all times and guided me thru every step of the process. They were positively the best choice I could have made when purchasing a house! I have already recommended VU to a friend of mine.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

The Veterans United Team made the refinance process much easier with their experience and service. Very responsive and always helpful! Thanks again!!

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
headshot image of Moya Brown

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

4.5 out of 5 Stars
headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Don’t be afraid to take the first step in buying your new house because veterans United will take the remaining steps for you! Highly recommended.

headshot image of Jenna Pahde

Loan Officer: Jenna Pahde

NMLS# 1421181

2.5 out of 5 Stars
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
headshot image of Zach Schmitt

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
headshot image of Kelly Foote

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
headshot image of Jacob Powers

Loan Officer: Jacob Powers

NMLS# 1565057

3 out of 5 Stars

really cant since buying a house in louisiana is so drastically different than NY or other states as well im sure

Response from Veterans United

Hello Giancarlo, we appreciate your help throughout the process and we value your feedback. If there is anything further you wish to share with our customer service team, then feel free to reach out to us.

5 out of 5 Stars

This is the second home I have bought with help from veterans United. They go above and beyond during the loan process.

headshot image of Laura Shackelford

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

Great experience, great people! The process was smooth and seamless. I would recommend VU to anyone!

headshot image of Karol Hart

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
headshot image of Matt Lucas

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars

Great company. You are in great hands with Veterans United.

headshot image of Zachary Nelson

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Veterans United Home Loan is very easy to work with and very professional they make you feel so good about buying a home from them they really care about helping you. Thanks VU.

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

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