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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,392

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 430,392 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Everyone was very helpful. I didn't really know what I was doing but everyone helped me through it and was always available to me for questions or concerns.

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Deal with a local person, online account reps do not seem to have the same motivation for good customer service.

headshot image of Danielle Genz

Loan Officer: Danielle Genz

NMLS# 400570

5 out of 5 Stars
Would Recommend

My experience with Veterans United, was one of the best business experience I have ever had. Their level of professionalism, and attention to detail is 100%They are also so attentive, and personable, they really make you feel special.

headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

That were great

headshot image of Doug Lippmann

Loan Officer: Doug Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend
headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars
Would Recommend
headshot image of Dawn Plank

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend
Photo submission from John L.
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars
Would Recommend

Our transaction coordinator, Jessica Jamison, was amazing. She was quick to answer any questions we had and really helped us through the entire process.

headshot image of Sam Sexauer

Loan Officer: Sam Sexauer

NMLS# 1025352

5 out of 5 Stars
Would Recommend
headshot image of Adam Cowan

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend
headshot image of Zach Brown

Loan Officer: Zach Brown

NMLS# 1392714

4 out of 5 Stars
Would Recommend
headshot image of Kevin Heffernan

Loan Officer: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend

Great experience and will recommend to every Veteran.

headshot image of Kevin McMillen

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Home mortgage with VA refinancing was completed in a timely manner. It was greatly appreciated.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

You guys went out of your way to help us with the loan. Thanks a million for making it possible to close on the day we requested.

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Nichole was very patient with me when I undecided if I wanted to buy

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Steve Staszcuk

Loan Officer: Steve Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

2.5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend
headshot image of Joe Newberry

Loan Officer: Joe Newberry

NMLS# 920498

4.5 out of 5 Stars
Would Recommend
headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

4.5 out of 5 Stars
Would Recommend

My biggest concern was the lack of communication with my realtor, it put us in a bad spot and leading to being blindsided as many things I didn't understand and caused some stress for us, but otherwise great experience.

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

The outstanding customer service began with the initial website inquiry and the initial phone call an hour later. It was late at night and Ashley was on the other line asking how she could help. From then on, she and the rest of the team were flawless and simply amazing to work with. I would and have recommended them to colleagues. Thank you for the support!

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The process was quick and painless. They did a great job

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

4 out of 5 Stars
Would Recommend
headshot image of Janet Bowe

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

The ladies were so caring and helpful! It was my first time buying a home and the process was a breeze thanks to the ladies there!!

headshot image of Renee Young

Loan Officer: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Nick and Adam make a superior team! Made buying our 3rd home a breeze.

headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

More Reviews

See all 430,392 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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