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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,017 reviews
733 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,017 unfiltered reviews

5 out of 5 Stars

Emmy C is the best! She did an amazing job helping me secure my first home!

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

4.5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

Billy and his team was on top of everything from day 1 to the end. He made everything easy and efficiently. Amazing team!

headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars

This is my 5th home loan and it was by far the easiest one I've done! Although I think the portal could be improved upon in a couple ways, I spent far less time dealing with the administrative process of the loan than any of my previous other experiences. It was so smooth and easy that I can count on one hand the number of times I had to log on to upload or go through a lot of documentation. Only two things I can recommend to improve upon are (1) enable multiple file upload on the portal and (2) more frequent communications or reminders when things are needed.

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars

I don’t know where to begin, the experience I've had with my veterans united was phenomenonal, they were really easy to talk to and encouraged me constantly to ask questions and voice my concerns which really made my home buying experience so much more comfortable

headshot image of Nicole Donnelly

Loan Officer: Nicole Donnelly

NMLS# 2150720

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Amazing communication and their phone app makes it extremely easy to upload documents and stay on top of tasks.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

These guys helped my family purchase our first home. Many thanks to them and their staff. Very friendly every step of the way.

headshot image of Samuel Short

Loan Officer: Samuel Short

NMLS# 1828252

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars

The team I worked with were amazing! The answered all my questions via email, call and/or text! They don’t waste time getting things done. I enjoyed this experience and they did really well working with my request, limitations and desires. Great team and a very fun experience.

headshot image of Nathan Corley

Loan Officer Team Lead: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

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5 out of 5 Stars
headshot image of Jacob Moore

Loan Officer: Jacob Moore

NMLS# 1881956

5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

Chris Lippmann definitely took care of me when looking for the best path forward and interest rate for my home loan. Mason R. Was the man, every question I had about the process he immediately answered in our chat. I would like to thank Chris and Mason for making the home buying process easy for my family!

headshot image of Chris Lippmann

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

The entire team went above my expectations. Made sure we were ready to close

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

We’re helpful with any question I had and did most of the work for me.

headshot image of Harley Bradley

Loan Officer: Harley Bradley

NMLS# 1568123

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Wendy and her team were awesome!

headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

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Experience first-hand why 379,216 homeowners give us a perfect score!

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5 out of 5 Stars

The Loan Team was fabulous!!! They were professional, friendly, efficient, and patient. Janeanne worked with me through multiple homes until we found one that was the right fit. She is incredibly knowledgeable, quick to respond, and is an amazing communicator. Janeanne's experience and expertise was on display particularly when I was trying to understand some state law provisions and we were consulting with the legal team. She always made me feel like a valued part of the Veterans United family. I felt comfortable that she was always on top of the entire loan process. Danielle was similarly amazing. Although I didn't interact with her as much as Janeanne, that just goes to show their efficiency and skill. Janeanne set me up for success and Danielle helped us get across the finish line. Danielle's communications were also very clear, professional, and friendly and she was always quick to respond. From start to finish, I felt that I was in good hands and had confidence that we would close on time. Thank you!!!!

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars

This was the easiest home buying experience. Their customer service was amazing. They explained everything so it was understandable. Also being able to upload all the documents was really great.

headshot image of Jeremy Arnold

Loan Officer Team Lead: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Absolute professional and excellant team to work with

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars

We are happy that we chose Veterans United as the lender for our home loan. When we were ready to refinance, we went to Veterans United first. The process was easy and smooth.

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

This was truly the best home-buying experience my family and I could have asked for. We now have a beautiful home that we are incredibly excited about.We are deeply grateful to the VA Home Loans team, especially Ross and his team, for giving us exceptional attention throughout the entire process. I even called and texted on Saturdays and Sundays, and they always responded promptly. That level of commitment was promised from the beginning when I first spoke with Ross, and he and his team delivered on that promise every step of the way.Thank you for helping make our dream of homeownership a reality!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars

I will be very happy to tell my friends to do business with veterans.

headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

4 out of 5 Stars
headshot image of Zachary Debord

Loan Officer Team Lead: Zachary Debord

NMLS# 192560

4 out of 5 Stars
headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

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