Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
467,387 reviews
742 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 467,387 unfiltered reviews

5 out of 5 Stars

Nicole Barber and the team were very thorough. They kept me informed about each step, answered all of my questions. and continue to followup even after the closing. Everything was smooth and easy. Would highly recommend.

headshot image of Nichole Barber

Senior Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

4.5 out of 5 Stars
headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars

Eric Johnson and his team have always been great. Love them

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars

Travis worked a miracle with my loan, I genuinely thought that we wouldn't be able to work it out but I truly believe he's got to be one of the best in his field!

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Great experience and great team, the web portal made everything super easy!

headshot image of John Mitchell

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars

Danielle is top tier in every aspect. She helped throughout the entire process. Timely responses, thorough feedback, and cared about our overall interest.

headshot image of Danielle Genz

Branch Manager: Danielle Genz

NMLS# 400570

5 out of 5 Stars
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars

Evan and Sara were both phenomenal and helpful. I was overseas during my purchase, and they always made sure I was updated on events

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Website portal was easy to use and the amount was pre-approved quickly

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Being my first time buying a house, these guys/gals are amazingly good at what they do. They had solutions for every barrier. Their systems are set up for the customer making it extremely easy. Highly recommend.

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

I used Veterans United to buy my first home during a military training rotation and the team of wonderful people took care of everything simply and smoothly and put in 100% effort to ensure we closed. Could not have been better!

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Matthew Hina

Loan Officer : Matthew Hina

NMLS# 2602203

Ready to see for yourself?

Experience first-hand why 372,687 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very easy and a pleasure to work with

headshot image of Austin Rapp

Loan Officer: Austin Rapp

NMLS# 1865231

5 out of 5 Stars
headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars

The team @ Veterans United was very professional & accommodating. They answered my calls & texts immediately. I highly recommend Veterans United to anyone seeking financing for a home.

headshot image of Clay Griggs

Loan Officer: Clay Griggs

NMLS# 2799023

5 out of 5 Stars

Working with Jacob Halls, and as I have referenced them, The J Squad, it was such a pleasure. I am a graveyard shift truck driver so I sleep during the days which brought about the issue of being able to contact my loan team during their normal hours. Each and every one of Jacob’s team, from the very beginning, all the way to closing, has been very helpful and has worked with me with my schedule so that we could make it to where we are. Closed! I thank Veterans United, Jacob and all the members of his team, Kurt Lofton, and Hope, and everyone else that has helped me and my family in this process of buying a home. Thank you all!

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars

Moved heaven and earth to accommodate my military move timeline. Couldn’t have done it without them

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Excellent work

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

0.5 out of 5 Stars

Had to use two different teams. Very unprofessional, lacking knowledge, entered incorrect information that I'm having to go behind them to clean up. Absolutely embarrassing.

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

0.5 out of 5 Stars

Terrible Blake should not have that job he is horrible communication took three months to close had to different delays horrible

headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

4 out of 5 Stars

Things could have went smoother, in my opinion. It seemed like I was sending copies of the same paperwork to different people when I feel one should have received what was needed and then passed it on to others that needed it. Also, working with Amber was good, but could have been better. I think an agent should research the area where a client is wanting to buy a home and be able to tell them if it's a good neighborhood or not. I do want to thank everyone in helping us get the home that we really wanted in the area we wanted it.

headshot image of Clint Hamilton

Loan Officer: Clint Hamilton

NMLS# 1224235

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,320 Veterans started their online quote today.