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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,258 reviews
587 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,258 unfiltered reviews

5 out of 5 Stars

Thank you VU team! The process has a few hiccups but they were fantastic at resolving and making themselves available for me when ever I needed them as well as being patient with my baby questions, delays, and concerns.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

None of the horror stories about going through purchasing a home that I always heard about growing up can be lent any credence from me. Veterans United took care of all the heavy lifting, kept things on track, constantly reached out to ensure I was on task and informed, and when a hiccup arose they jumped in and smoothed things over quickly. Couldn’t be happier with my experience.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Randy Nivens

Loan Officer: Randy Nivens

NMLS# 2619117

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Mike Rosa

Loan Officer: Mike Rosa

NMLS# 2643006

5 out of 5 Stars
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

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4.5 out of 5 Stars
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars

Outstanding company, everyone on the team that helped me were so amazing. Everyone made my journey so easy from start to finish and beyond.

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

I had a unique situation that required me to complete a refi on my home. I reached out to multiple lenders all but Veteran’s United told me what I was tryin to do was not possible. Well Vet United completely understood what I was trying to do with my home and made it happen. I would definitely recommend Veteran's United to anyone looking for a home loan or refinance.

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

I was a difficult case for mickey and his team, and we faced getting creditors to do their jobs in a timely manner. Mickeyt and the team that works with him went above and beyond getting me under a roof before winter, its hard to say a big enough thank you for the help, i would have given up long ago and opted for living under a bridge

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars
headshot image of Felecia Z. Solomon

Branch Manager: Felecia Z. Solomon

NMLS# 1145004

4 out of 5 Stars

Overall the process to get started was great. However, once the approval process had started, it felt very rushed. I remember asking a few times about the reimbursement methods and getting different answers, or asking if lower the loan amount and take less out. I got the impression that it was too much paperwork so it got shoved along to the next stage.

headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

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Experience first-hand why 381,979 homeowners give us a perfect score!

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5 out of 5 Stars

Great to work with and made the process smooth.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars

Veterans United Home Loan is the best for VA home loans!!!Weiwei is an absolute superstar! She was genuine, caring, and professional throughout the entire loan process. She made my experience smooth and stress free. I highly recommend her!

headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars

Although there were a few snags in the process toward the end, all staff were very helpful in helping us get our loan!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars

Hi Veterans United Team,I wanted to share feedback regarding my experience with Hector Jacobo. Hector was amazing throughout the entire home-buying process and made everything so much easier. He took his time, kept me well-informed on key details, and always encouraged me to ask questions.Salute to Hector for his outstanding support—I would highly recommend working with him and Veterans United!Best regards,Gradis McHenry Jr.

headshot image of Hector Jacobo

Loan Officer: Hector Jacobo

NMLS# 1609691

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

This was my 2nd home purchase using Veterans United, and both have been very smooth and easy. Keith was awesome. Professional, and at times I felt like he was superhuman. Especially on guidance and responsiveness. He knows his stuff. Thanks again.

headshot image of Keith Simon

Loan Officer : Keith Simon

NMLS# 1229656

5 out of 5 Stars
headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars

Absolutely amazing team to work with! Couldn’t be happier! We love Veterans United!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars

Veterans United was very easy to work with.

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars

VU/Landon was very professional and pleasant to work with. He was always quick with answers and solutions even on weekends.

headshot image of Landon Washam

Loan Officer: Landon Washam

NMLS# 2774695

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