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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
449,400 reviews
648 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 449,400 unfiltered reviews

5 out of 5 Stars

The team is excellent. Always in communication with any new developments or tasks to complete. Excellent work.

headshot image of Jake Ferguson

Senior Loan Officer: Jake Ferguson

NMLS# 1993204

5 out of 5 Stars
headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars

The process was seamless and too good to be true. Everything came together quickly and the Veterans United Portal made the whole process very easy to complete.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars

I couldn’t have imagined a better, more smooth process as the team walked us through each step, until completion.

headshot image of Jake Frogge

Loan Officer: Jake Frogge

NMLS# 1143132

5 out of 5 Stars

I had a very nice experience working with Veteran Units during the closing of my home. The team was professional, attentive, and made the entire process smooth and stress-free from start to finish.

headshot image of Randal Manning

Loan Officer: Randal Manning

NMLS# 2523852

5 out of 5 Stars
headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

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5 out of 5 Stars

Ben Long and Suzann Richerson were a wonderful team to work with, through the task of a home loan. They were personable, professional and very responsive. There was not an instance in which either one of them failed to respond to us by phone or email, in a timely fashion. They certainly have their act together.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

This is the 3rd time I’ve used Veterans united, great experience again.

headshot image of Ross McClanahan

Loan Officer: Ross McClanahan

NMLS# 1772094

5 out of 5 Stars
headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

It was one of the smoothest home buying experiences I have ever had. The entire Veterans United Team was amazing and I would work with any single one of them again in a heartbeat.

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

What a great team, extremely transparent and willing to help with any part of the home buying process. True Professionals.

headshot image of Victoria Flora

Loan Officer: Victoria Flora

NMLS# 2709362

5 out of 5 Stars

The guys explained everything to me throughly and in a way that was easily understood. Thanks!

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars
headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars

My Experience with Veterans United Home Loan was very welcoming and they we're very helpful. I would most definitely recommend them to anyone.

headshot image of Devin Cott

Loan Officer: Devin Cott

NMLS# 1938730

Ready to see for yourself?

Experience first-hand why 357,191 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars
headshot image of Kaitlin Hart

Loan Officer: Kaitlin Hart

NMLS# 2306394

5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

3.5 out of 5 Stars
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

4 out of 5 Stars
headshot image of Corey Youngclaus

Loan Officer: Corey Youngclaus

NMLS# 1905952

4.5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars

Very professional and helping and very thorough and compassionate staff

headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

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