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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,194 reviews
756 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,194 unfiltered reviews

5 out of 5 Stars

My team (Jeremy and Jordon) were outstanding. The purchase of my house was contingent on selling my old house. Well, the buyer kept changing the date she wanted to close. Jeremy and team were very flexible during the situation-often my phone calls were just to vent on my frustration-they always listened and talked-until I returned to my center. If they were on the phone with another client-they always returned my phone calls. Just can’t get customer service like this-they are here to help-not blow smoke up your behind

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Justin Hudson

Loan Officer: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Gage Purcell

Loan Officer: Gage Purcell

NMLS# 2674649

4.5 out of 5 Stars
headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

Easiest venture I’ve ever had.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Alan Thomas

Loan Officer: Alan Thomas

NMLS# 2796656

5 out of 5 Stars

Thank you to my team at veterans united! You guys were so polite and understanding with a first home buyer, and the experience was great! Everyone is so kind and super on top of everything, available and reassuring. Thank you so much!! We love our new home!!!

headshot image of Jeff Barringer

Loan Officer: Jeff Barringer

NMLS# 1963144

5 out of 5 Stars

I was treated very well by the people that I worked with to secure my loan. If I had any questions during the process I could reach out and have all my questions answered. I feel I was treated as a person not just as a client.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

4.5 out of 5 Stars
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars

The team was great was very patient with me and helped me out tremendously HIGHLY HIGHLY recommend them!

headshot image of Yoel Stefanos

Loan Officer: Yoel Stefanos

NMLS# 2094709

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5 out of 5 Stars

Everyone on my team from veterans United was amazing. Amanda went above and beyond to make sure I was happy and got what I wanted. I will most definitely recommend everyone to go to veterans United to buy or sell a house. THANK YOU SO MUCH

headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

Working with Veterans United was a great experience! Shaine and the team were fantastic. Shaine went well out of his way to help me out, especially after hours because I’m Arizona time. My case wasn’t the easiest and Shaine was always upbeat and so friendly! I was talking to multiple lenders and went with Veterans United because Shaine and the team and couldn’t be more happy. Highly recommend!

headshot image of Shaine Griggs

Loan Officer: Shaine Griggs

NMLS# 2801019

5 out of 5 Stars

Everyone at Veteran's United were quick and efficient. They made a normally stressful process easy.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

My husband and I relocated due to a job transfer. We had a short time frame to find a new home and move. The team worked hard to get us a new home we loved and close on time. We felt supported throughout the process. Overall it was a great working with Aaron, Jordan, and Julia!

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

Amazing support. The team was always prompt and ready to answer all of my questions. They make the home buying process seamless.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Yes. My team at Veteran's United was attentive to my needs. They responded quickly to all questions and concerns. They were professional, friendly, and genuinely cared about my process. I really appreciate all that they do.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

4 out of 5 Stars
headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

5 out of 5 Stars

The smoothest, painless experience in home buying I have ever had. Great team and communication. Prompt responses and genuine care from everyone.

headshot image of Solibel H. Ramos

Branch Manager: Solibel H. Ramos

NMLS# 110667

5 out of 5 Stars
headshot image of Drew Tillman

Loan Officer: Drew Tillman

NMLS# 2045394

5 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

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Experience first-hand why 366,534 homeowners give us a perfect score!

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4 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars

John And Beau were great any questions or concerns I had they resolved very quickly. They were a great help and I would work with them anytime so thank you for everything.

headshot image of Jon Abernathy

Loan Officer: Jon Abernathy

NMLS# 49695

4.5 out of 5 Stars

Process was straight forward and explained in simple understandable ways. Made it a lot easier to go through a usually stressful process.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars

Kapil was amazing. He made everything so seamless for me. He also was always there for my 900 questions that I had. He always had an answer and was always prepared for my next one. I would absolutely choose Kapil over and over again for this process & will definitely recommend him to my friends when they become more prepared to buy houses.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

I would highly recommend Veterans United. Dorian and Danielle and their team were exceptional. Very easy to work with and attentive every step of the way. I can not thank them enough.

headshot image of Dorian Henderson

Senior Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Outstanding team! Professional! Customer detail!

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars

Bobby moss and his team where amazong to work with. They helped me when all hope was lost on closing a house and broke though to help me, working/helping me every step of the way. This team knew how to help somone who is very new like me. Promote head of peers.

headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

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