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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
460,602 reviews
713 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 460,602 unfiltered reviews

5 out of 5 Stars

Sam and his team were exceptional! Sam's expertise was greatly appreciated when it came to answering my questions. His team was very proactive in keeping me informed and on task throughout the process.

headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars

I was told my loan was one of the fastest to clear of all VA loans they have worked with. Kevin and Ofelia are outstanding.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars

Jake P. Was great to work with, he helped me get approved for what I wanted and always answered questions I had. Any issues we ran into during underwriting he took care of in a timely manner.

headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

5 out of 5 Stars
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

The Bryan K, Brayden N and Amy W all around is a great team that really looks out for the veterans . Great customer service they made the process seamless and easy highly recommend.Thank you once again for all your support

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

The process with VU was so simple and truly amazing. The team supported me through everything and was always there when I had questions!

headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

2.5 out of 5 Stars

I would say that I would probably recommend Veterans United as a whole but not specifically the loan officers that were over my loan. It was by far the worst experience I've ever had on a professional level.

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars

A great team that kept me honest on the timelines. They would respond to questions very quickly and were able to handle all of my concerns with constant professionalism.

headshot image of Colin Vaughan

Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars

Drew and Susanne made the impossible happen and made me the happiest guy in the world. Professional and friendly

headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

5 out of 5 Stars
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Working with Veterans United was an excellent experience from start to finish. They are knowledgeable, professional, and truly understand the unique needs for veterans using the VA home loan guarantee. They made the process smooth and kept me informed every step of the way. Bennett and his team were always there to answer my questions. I highly recommend them to any veteran looking for a trustworthy and dependable lender!

headshot image of Bennett Patton

Loan Officer: Bennett Patton

NMLS# 2366517

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars

I was a first-time home buyer and Nick and his team made sure that I understood the process and answered all of my questions. Through a stressful buying process with delays and last-minute suspense's (on the seller's side), Nick made sure that everything that we needed to get done on our side was done promptly.

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

From the start Jason and his team had my six. Their high level of communication, know-how and professionalism made the home buying process a breeze. We were able to close earlier than estimated which made me happy. There is no other mortgage team for Veterans to compare to than VU. I'll be a repeat customer for life.

headshot image of Jason Lacey

Loan Officer: Jason Lacey

NMLS# 1604515

4.5 out of 5 Stars
headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

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5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars

Danny and his team made our 1st home buying experience so easy. The provided digital move in checklist is excellent by simplifying every step for completion. If we had a question arise the team responded quickly. We would recommend to anyone looking for a responsive, competent lender.

headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars

Crystaline and her team will have your back through the whole process and beyond. Highly recommended!!

headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

5 out of 5 Stars

Team was very helpful and Matt always kept me updated even when communicating was difficult on my end, he always found a way

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4.5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

4.5 out of 5 Stars

I found everyone at Veterans United Home Loans to be incredibly helpful and honest throughout the entire process. Buying a home can be stressful at times, but Kayla, Kelly, and the rest of the team were always available to answer my questions. They were kind, patient, and eager to help me work through any issues that came up. I truly felt supported every step of the way. Thank you so much!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

Honestly, I couldn't be more pleased with the entire process! Torri Thomas was simply outstanding! I felt like I was her only focus for the day. She answered all my concerns and questions and pushed on my behalf to make sure the closing was completed in a timely manner. Jeffery Howard kept me informed every step as well. Great teammates!

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Holly and the entire Team working with me kept me fully up to speed, informed, knowledgeable and on track. Always offering to explain or answer questions, constantly more than willing to help however needed. This also includes my Agent, Tiffany Copas, who was just as outstanding as the Team at VU.
There are no exceptions to this. EVERYONE associated with my home purchase was 110% , professional, informed and together.
Even the very few “glitches” that arose in expectantly, were handled ASAP and fully in a hot minute.
I am very happy and more than satisfied with the relationships and abilities seen in everyone involved with me.VETERANS UNITED was a wise choice for me and I’d both use them again if a need, and highly recommend VU to anyone interested in my feelings and thoughts, opinions.Ladies and Gents associated with VU, Y’all did a bang up job and knocked it out of the park!👍🫡Thank you!

headshot image of Holly Ragan

Senior Loan Officer: Holly Ragan

NMLS# 2017154

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