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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,354 reviews
761 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,354 unfiltered reviews

5 out of 5 Stars

I'm very grateful to have Chace Tuck and his team, they did a great job. Chace personally very pleasant, has tremendous communication skills and a masterful grasp specifically with my VA Home Loan.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Charles was spot on.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Karlie Clark

Loan Officer: Karlie Clark

NMLS# 2675968

5 out of 5 Stars
headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Kody and his team did an outstanding job from the first initial contact to closing of my new home....thank you for allowing this Veteran widow to purchase a new home. My heart is overwhelmed with gratitude.

headshot image of Kody Gilbow

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars

Nathan was fanominal. Buying a home can be stressful and I was doing the process by myself. Nathan was available by text or phone for the entire process and any question I had. He eased my nerves more than once and I can't say enough about his customer service

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

They were so helpful throughout the entire process, even before pre-approval. I was never left in the dark about anything and all the agents were incredibly kind. I couldn't thank them all enough for making my 1st home buying experience a good one.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Everyone there that we worked with from Amanda to Chris and David were really wonderful to work with. They answered all of my questions, and they made this whole process very easy. They slso made sure we understand everything. I would definitely recommend Veterans United to anyone

headshot image of Amanda Barcus

Loan Officer: Amanda Barcus

NMLS# 2724252

4.5 out of 5 Stars

Heather was amazing. Truly supportive and understanding of our concerns and goals through the process. Very communicative.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

Such an incredible team! Buying a home felt so easy with them.

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

3 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Everything went very smoothly- Alex was wonderful!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

We recently used Veterans United for our home loan, and the experience was outstanding from start to finish. As a veteran, buying a home can feel overwhelming, but the entire Veterans United team made the process smooth, organized, and stress-free.Communication was excellent throughout every stage of the loan process. They were always available to answer questions, explain paperwork, and keep us updated on what to expect next. Their online portal made it easy to upload documents and track progress, and we always felt supported and informed.What stood out most was how knowledgeable and genuinely caring everyone was. They understood the unique aspects of VA loans and worked hard to ensure everything stayed on track for a successful closing. Thanks to their professionalism and dedication, we were able to purchase our first home with confidence.We highly recommend Veterans United to any veteran or military family looking to buy a home. Their service exceeded our expectations, and we’re grateful for the support they provided throughout this important milestone.

headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

Our home buying experience was outstanding. Although we encountered stressful moments, Kenny's professional advice and clear instructions helped us navigate the process. If the need arises, we would certainly seek Kenny's assistance again. We appreciate having had him as a valuable member of our buying team.

headshot image of Kenny Ashton

Loan Officer: Kenny Ashton

NMLS# 1294914

5 out of 5 Stars
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars

The A-Team was awesome...five gold stars 🌟 🌟🌟🌟🌟 for Aaron T. Mirza K and Kyle the middle man (lol) great job guys very much appreciated 👏 🙌👍💪🫡

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Sarah Streeter and the team were amazing!! I have worked with Sarah before on buying a previous home and came back for another! Everything about the process was awesome and anyone that works with Sarah and her team will be greatly pleased! Thanks for everything

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

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5 out of 5 Stars
headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars

Everyone on the team was amazing and extremely helpful at all times. Communication was excellent. My rep was Aaron McMahon and he was fantastic. I would never use another company.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

From the very start everyone was very professional and I would definitely recommend the team that assisted us in finding our home. Thank you all very much.

headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

4.5 out of 5 Stars
headshot image of Samuel Yoo

Loan Officer: Samuel Yoo

NMLS# 149705

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

Jeremy and his team are absolute miracle workers. Other companies didn't want to work with us or led us lots of letdowns. Jeremy picked us up and got us approved and into our home seamlessly. Communication was great, the rates were better than anything else we could find and closing was a breeze thanks to his teams homework.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars

Candy, Kayla, Delaney and the gang were absolutely awesome with us! They made sure every "T" was crossed and every "I" dotted. Because of every effort on their part we are going to live our dream in the beautiful Pocono mountains in PA! Thank you Candy and friends!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

0.5 out of 5 Stars

Horrible communication, felt like Veterans United was against us the whole time. They made us feel uncomfortable and unwelcome. I've used my VA loan 3 times now all with Veterans United. I will never use them again. I will let fellow Veterans now to stay away!@ Horrible service. Wish I would of used any other lender!

headshot image of Eric Hermann

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

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