Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
464,699 reviews
914 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 464,699 unfiltered reviews

5 out of 5 Stars

It cannot be understated how amazing and helpful Sam Brown and C.J. Snook are.I've been with Navy Federal for 13 years. My experience with with them, for some reason, was atrocious. I was pre-approved all the way up to a week before closing and I got a decline and had no communication with my loan officer there. At that point, I reached out to Veterans United and was connected with Sam and C.J. To say it was a night-and-day difference is an absolute understatement.Sam Brown absolutely changed my life and ensured I had the steps laid out in front of me to ensure that I was able to move into my dream home. With a kid on the way and moving states, the stress was high, but Sam kept me on track and was positive through the entire experience.I cannot recommend them enough, and if anyone has any questions about their experience, feel free to reach out to me personally, through any social media or any way you can get a hold of me personally and I'm more than happy to share my full experience.

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Very knowledgeable and helpful. Buying a home is a complicated process, but the experts at VU made it seem easy.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Kudos to Sarah M. And Mirza K. The awesome team that kept us informed every step of the way and made this whole process seamlessly successful!

headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

I was under a lot of the stress with my move. It was a good thing I picked Veterans United, and I am glad I did. They made it easier and less to worry about,

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
headshot image of Nate Alexander

Loan Officer: Nate Alexander

NMLS# 2026800

5 out of 5 Stars

we had a very tight timeline to close and didn't even know if we would be eligible for VA loan since service was so long ago. the whole team did a great job in maintaining contact and getting the job done

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars

Levi helped me ever step of the way and made my purchase seamless. The problems I ran into were talked about, offered solutions, and made it it happen. He offered a personal touch that made the experience like I was talking to friend rather than an employee. I would use veterans united just to work with him again

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

Easy to work with, intuitive. It is obvious customer service is a focus point for the team. 20/10.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars

Satey and Dennis are absolutely fantastic to work with. The process was surprisingly smooth compared to my previous loan. They answered all questions and assured me every step of the way. I would suggest Veterans United to every Veteran.

headshot image of Satey Yates

Loan Officer: Satey Yates

NMLS# 1920315

4.5 out of 5 Stars
headshot image of Tyler Turner

Loan Officer: Tyler Turner

NMLS# 2764958

5 out of 5 Stars

I keep using veterans united because I've always had a great experience Jerry's team was so great helpful everything was so easy 🙌

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

Ready to see for yourself?

Experience first-hand why 370,402 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars

I was completely blown away about how helpful, friendly, courteous, and thoughtful Veterans United and Trey Barrows team has been throughout the entire home buying process My wife and I are completely Ecstatic and never thought we could buy a home and were so afraid when we first came into the prospect, but from the beginning, United veterans team came to the rescue with everything at their disposal to help my family, and I realize a dream come true.
Thank you, Trey, Riley, and everyone else who committed themselves and was involved in helping us Find and purchase our dream home.
I would definitely recommend Veterans United, Trey Barrow, and their very professional and knowledgeable staff to everyone I know.12 out of 10 y'all

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Excellent, very patient and will help you through everything. I really appreciate them and hope everybody have a blessed rest of the year and keep doing what you’re doing cause you’re doing good.

headshot image of Conner Cook

Loan Officer: Conner Cook

NMLS# 2772911

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Wyatt was amazing since day one of our process. Any time we had questions he answered truthfully and to the best of his ability. We would work with Wyatt any day out of the week.

headshot image of Wyatt Robertson

Loan Officer : Wyatt Robertson

NMLS# 2479996

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

Evan and his team were exceptional! As first-time homebuyers, they made the entire process feel easy and much less overwhelming than we expected. Their communication was excellent, and they worked seamlessly with our Realtor throughout the process. They were always available whenever we had questions or needed support, and we truly appreciated their transparency every step of the way. Their dedication and hard work helped us secure our dream home! Thank you so much, Evan, Eli, and Jonathan! We are incredibly grateful!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

Eric, Brie and their team were incredible with a challenging timeline and a tough situation overall. They went above and beyond to move things forward and to guide us through the steps in a timely, straightforward and friendly way. We felt very well taken care of and immediately like 'part of the family'.

headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I couldn’t say enough about how awesome James and veterans United was to help my family and I buy a home. Everything went so much smoother than I thought possible and now we’re living in our own home that we love! Thank you so much for helping us!

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

1.5 out of 5 Stars

I felt it was impossible to get a hold of people when I needed them the most..... I kept getting auto responses that my team was out of the office with out any sort of contact for someone to help while they were..... In the beginning it was great and I feel as soon as I told them I was happy they gave up and moved on to the next loan..... A lot of times I felt the lack of communication was very unprofessional and frustrating during a time I needed my team the most. Cedric was the only member of my team that I felt cared about my concerns and was willing to find me solutions..... I feel like everyone else only dealt with me to get me to leave them alone..... Almost felt abandoned at the end which is why I wouldn't recommend VU. At the beginning of making one of the biggest fancial decisions of my life I felt I was lead on and told I was going to experience the complete opposite of what I actually did experience. Very disappointed because a friend of mine did recommend VU and I believe we had very different experiences.

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $100,000 toward your new home! No purchase necessary; see official rules for details.