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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
466,893 reviews
741 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 466,893 unfiltered reviews

5 out of 5 Stars

Excellent Excellent service. Kenny along with his team were outstanding, love them. We put them in a short turnaround situation and they excelled. So very elated to have worked with them

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Wes Dyer

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
headshot image of Jake McQuitty

Loan Officer: Jake McQuitty

NMLS# 2036428

5 out of 5 Stars
headshot image of Jared Luner

Loan Officer: Jared Luner

NMLS# 2799265

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Brittany Kuehl

Loan Officer: Brittany Kuehl

NMLS# 2389880

5 out of 5 Stars

Complete outstanding service and usage for buying a home. Especially first time buying at all. It really enlightens and paves the way for success in the future if you know how to plan it right. Just be sure to have a couple of bucks in your pocket for expected out of pocket expenses.

headshot image of Corey Bichel

Loan Officer: Corey Bichel

NMLS# 2768056

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
headshot image of Bobby Moss

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
headshot image of Justin Menard

Loan Officer: Justin Menard

NMLS# 1828739

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars

Chelsea, Doug, Anthony, and all who helped me get the home loan did an excellent job. Every thing was done on time and answered every question I had.Thank you guys!

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Great service. Was there for me through all of the process

headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars

they made the whole process so easy and quick

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Paula and Colleen were fabulous! Always quick to respond and helpful with all of my questions! This was such a quick and smooth process!

headshot image of Paula Roberts

Loan Officer: Paula Roberts

NMLS# 978369

5 out of 5 Stars

Jason Balls it was very professional, helpful.
Articulate, an intelligent in assisting me as a veteran. I am grateful and thankful for the entire team at veterans. United home loans.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
headshot image of Amanda Rapp

Loan Officer: Amanda Rapp

NMLS# 2132117

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars

Purchasing a home can be frustrating and Veterans United made the frustration very minimal. Whenever we had a question they had an answer.

headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

4.5 out of 5 Stars
headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars
headshot image of Chris Lunn

Loan Officer: Chris Lunn

NMLS# 142895

3 out of 5 Stars

-VA Funding Fee is too high.
-The strict requirements prevent buyers from purchasing great value homes with major or minor incomplete items, (small things such as tiles, missing a piece of drywall, big things such as old roof, etc.)
-Funding approval takes a long time upon the closing date.

headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

0.5 out of 5 Stars

There is a real lack of communication. I had no instructions or anything about what to do during closing day despite me trying to get in contact with my loan officers.During the closing process I had no representation and the only physical thing I was able to see from VU was the gift box that was sent. Such such an emotional moment, I had no person guiding me and was essentially playing phone tag for 3 months. Last minute 48 before closing was told that the insurance stuff I had that you guys set us up with wouldn't work and needed to speedily find someone else.Fees were astronomical compared to friends who used different VA loan companies

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

4 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

4 out of 5 Stars
headshot image of Asli Wissmann

Loan Officer: Asli Wissmann

NMLS# 1525083

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