This has been the easiest process ever. Everyone has been super helpful and polite, and the app is super user friendly.
Alex and the entire team. John Kirby, and Madeline were all amazing! How easy it was to reach all of them, and the speed at which they were able to reach back out was truly phenomenal. Closing in 23 days... WOW!
They worked with me through everything and made sure I understood everything I am very happy I chose veterans
Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!
I had a very positive experience with Va home loan, Allison and Eric were very helpful and I thank them both
From the very beginning working with Mrs. Myer she helped me every step of the way to get my credit where it needed to be. She always responded and never judged in the slightest. Her sound advice is the biggest reason I was able to close on the home I got. Mr. Bryant ALWAYS took the time to call and explain things so they didn’t get lost in context through text. Mrs. Haynes processed everything seamless for me and was always available and provided very consistent communication from start to end. Before this survey I recommended to my realtor that if veterans like me are asking her what to do that she point them in VU’s direction.
Scott Montgomery (Loan Officer) and Jayde Gebhardt (Loan Coordinator) were absolutely great to work with. Despite some minor bumps, they worked diligently to ensure I got the house I wanted. I can’t thank them enough!
Exellent service! This is my second home buying with same loan officer, Cal.
Thank you to our team for making this process smooth! We love our new home!
We recently closed on another home with the help of Bryant at Veterans United, and once again he exceeded our expectations. This was our third time working with him, and every experience has been outstanding.Bryant is knowledgeable, professional, responsive, and truly cares about his clients. He made the entire financing process smooth and stress-free, keeping us informed every step of the way and always taking the time to answer our questions.We couldn’t be happier with the excellent service he provided. If you’re looking for a lender who is trustworthy, dedicated, and goes above and beyond, we highly recommend Bryant and the team at Veterans United. We look forward to working with him again in the future!
What a great experience for me and my family.
The loan was super easy the team was outstanding
Working with the Veteran's United Family with Trey as my initial contact was GREAT.
Trey was there for me when I had questions, and he was quick to answer even while out of town! Trey stayed with me as more members of team were forming the closing team.
He was a reliable contact throughout my buying process.
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From the first day through closing the team was proactive and supportive in our journey to get into our first home! It was an outstanding experience and are grateful for the expertise on the whole team!
Jared and his team take care of the heavy lifting so you can focus on finding your dream home! Absolutely won’t do another move without them
The team did an awesome job of keeping me informed and researching information for me. If I had a question i received an answer quickly and im impressed with how professional everyone was.
Jon and his team were amazing. This was the 2nd time that him and his team has helped my family and me get our dream home
Drew and his team were phenomenal and I would and will recommend them to everyone I know! Thanks Drew!!
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
I wasn’t ever able to get ahold of anyone on my team with veterans united. Nothing was ever explained to me by them and I hate that everything communication wise was done through the app and email.
I asked to do things with pen and paper, because I am not adept with the internet or a computer. They insisted on using internet. That was very frustrating for me. However, Ashley was quite helpful when I hit a snag.
Worst home buying experience we've ever had.
Need to improve on communication to person making loan
They were very professional.I am proud to meet the Veterans United team.
