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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,678 reviews
543 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,678 unfiltered reviews

5 out of 5 Stars

Will Kennedy and his team were fantastic and easy to work with. A special shout-out to Will for always being available, patient, and understanding throughout the process. He went above and beyond to help us, making our experience much easier and far less stressful. We truly appreciate all of the support we received and highly recommend Will and his team to anyone looking for a smooth and positive lending experience.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Chase Lyles

Loan Officer: Chase Lyles

NMLS# 2029622

5 out of 5 Stars
headshot image of Nathan Jackson

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars

greg was very patient with us he was very thorough and we didnt know alot about computers he helped us lot

headshot image of Greg Tartaglia

Loan Officer: Greg Tartaglia

NMLS# 738413

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Kelly Stephens

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars

From start to finish the team was on top of everything.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Aaron Madrid

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
headshot image of Suzanne McClain

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars

Tonya and Jimmi were so great! I would definitely recommend!

headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

What a great team I had for this home purchase. Thank you CANDY AND MARK! You answered every question I had and helped me through all the anxiety.Thank you for everything I am so happy!

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars

Excellent service from day one.

headshot image of Mickey Sires

Loan Officer: Mickey Sires

NMLS# 2365616

5 out of 5 Stars

Working with Andrew Meyer and Abbey Wandel at Veteran’s United was, without a doubt, one of the best experiences I’ve ever had throughout such an important milestone. From the very beginning, they treated me like more than just another client—they genuinely cared about my family, my goals, and making sure every decision was in my best interest.Their communication was truly exceptional. No matter the time of day, they were always quick to respond, answer my questions, explain every step of the process, and provide reassurance whenever I needed it. Buying a home can be overwhelming, but Andrew and Abbey made the entire experience feel organized, transparent, and as stress-free as possible.What impressed me most was their dedication and commitment. They consistently went above and beyond in every possible way to ensure everything stayed on track. It was obvious they were advocating for me behind the scenes, working tirelessly to overcome obstacles, find solutions, and make sure I had the best possible outcome. I always felt like my needs were their top priority.Andrew and Abbey are the kind of professionals who combine incredible knowledge and expertise with genuine kindness, patience, honesty, and integrity. Their attention to detail, professionalism, and willingness to go the extra mile exceeded every expectation I had. They made one of the biggest decisions of my life feel exciting instead of stressful, and I will always be grateful for everything they did.I would choose Veteran’s United again without hesitation, and I will confidently recommend them—especially Andrew Meyer and Abbey Wandel—to every friend, family member, or fellow veteran I know who is looking to purchase a home. They have truly set the standard for what outstanding customer service should look like. Thank you both for your unwavering dedication, hard work, and for making my dream a reality! You made an experience I’ll never forget, and I couldn’t have asked for a better team by my side.

headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars

Mr. Butler and Ms. Davey were outstanding. I was always kept updated on the underwriting process.
I would highly recommend Veterans United.

headshot image of Austin Butler

Loan Officer : Austin Butler

NMLS# 2703745

5 out of 5 Stars
headshot image of Blake Thompson

Loan Officer: Blake Thompson

NMLS# 2345679

5 out of 5 Stars

The team is great and has experienced people who will lead you in the right direction. Every team member is positive and proactive in answering questions. No matter what is going on through the process, they help you to understand when you may not understand. They are confident in every ability in them to make sure you remain confident at all times.

headshot image of Tim Spears

Branch Manager: Tim Spears

NMLS# 1191068

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5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars

Buying a home can be a stressful process, but working with Nick, Jenny, Tre, and the entire Veterans United team made it an outstanding experience from start to finish. I honestly couldn’t have asked for a better group to guide us through our VA home loan.From our very first conversation, everyone on the team was incredibly responsive and professional. Anytime we had a question, whether it was about paperwork, timelines, closing costs, or the next steps, someone was always quick to respond with clear, helpful answers. They never made us feel like we were asking too many questions and always took the time to make sure we fully understood each part of the process before moving forward.One thing I especially appreciated was the transparency throughout the entire loan process. The team did an excellent job identifying and explaining every cost well in advance, so there were never any unexpected surprises. That level of communication gave us a great deal of confidence and made what could have been a stressful experience feel organized and manageable.The Veterans United online portal was also incredibly easy to use. Uploading documents, tracking progress, and completing required tasks was simple and intuitive, making it easy to stay on top of everything regardless of where we were. The technology combined with the outstanding customer service made the entire process feel seamless.Most importantly, Nick, Jenny, Tre, and the rest of the team genuinely cared about helping us succeed. We never felt like just another loan number. They were patient, knowledgeable, and consistently went above and beyond to make sure we had everything we needed to close on our home with confidence.I would absolutely recommend Veterans United to any veteran or service member looking to purchase a home. Their professionalism, communication, transparency, and commitment to customer service exceeded every expectation we had. This was easily a 10 out of 10 experience, and we’re incredibly grateful to Nick, Jenny, Tre, and the entire Veterans United team for helping make our home purchase such a positive and memorable one.

headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

4 out of 5 Stars

Few bumps here and there, but overall everything and everyone did outstanding. Hats off to Venessa our realtor for getting things done and Horace for coming up with some great ideas. Tyler for always having a great attitude even when my PTSD acted up. Thanks for a job well done to all involved.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

0.5 out of 5 Stars

This was our first time using Veteran's United and the process was extremely long, difficult and we almost ended up homeless. Because of so many factors, both from VU and other sources, closing was literally the last day of the month when our rental lease ended. The lack of communication between VU staff resulted on not everyone being on the same page most of the time and misinformation being given. Overall, was not satisfied and would not use this company again.

headshot image of Amanda Lister

Loan Officer: Amanda Lister

NMLS# 1918805

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4 out of 5 Stars
headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

4 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars

The whole team was fast to respond and did a great job thank you!

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

3 out of 5 Stars

Little hiccup with closing left us homeless for a day

headshot image of Ethan Massey

Loan Officer: Ethan Massey

NMLS# 2368783

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