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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
474,490 reviews
758 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 474,490 unfiltered reviews

5 out of 5 Stars

Their service was excellent, they kept me informed and in the loop as far as what we needed to complete for the documentation they needed. They let us know when and what changes had occurred over the course of the application process which is very important to me, which is keeping that line of communication going and open on both sides. I highly recommend Veterans United for your home loan or refinancing options!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars

Thank you to Kris at Veterans United! He helped us through our home buying process, and provided us with the necessary information needed to purchase our home. Kris answered all our questions in a timely manner, and was super patient with us in the early stages before submitting an offer. Once the offer was submitted, Kris worked diligently - along with Levi the senior loan officer, in ensuring we submitted everything necessary to get our home loan approved on time! Thank you again to Kris and Levi for all the help in finding and purchasing our first home!

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars

The modern day FHA process is a nightmare. I had short notice and very little to work with. But VU was able to get me moving immediately, 24/7 assistance and communication with my loan officer and coordinator. As stressed as I was throughout the misfortunes I was dealing with, I was still in my new home within 2 months from first contact. Especially thanks to my Realtor Trey, and Loan Officer Eric!

headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Dan Hopkins

Loan Officer Team Lead: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars

Quick and efficient service from every step of the process. Friendly and willing to help.

headshot image of Charlie Holsten

Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Dustin Floyd

Loan Officer: Dustin Floyd

NMLS# 2792198

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5 out of 5 Stars

Veterans United has been amazing from the start! They've made the process of home buying and refinancing super easy and convenient. Nichole's team is incredible, and I couldn't have asked for better support. Thank you!!

headshot image of Nichole Barber

Loan Officer Team Lead: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

The entire team was patient and great about keeping me informed about what is going on.

headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars

Loved the experience. Made the home buying as simple as it could possibly be.

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

The team was exceptional. Always timely with responces and answers. Polite, friendly and I always felt that they had my best interest in mind. I have referred a young man to Michael personally. I told him Veterans United is the only place to go for your VA loan and gave him the number and extension for Michael Ewuing. You guys Rock!!!

headshot image of Michael Ewing

Loan Officer: Michael Ewing

NMLS# 2738218

5 out of 5 Stars
headshot image of Andrew Meyer

Loan Officer: Andrew Meyer

NMLS# 2170283

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer Team Lead: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

This was the easiest, low stress buying experience I’ve ever had or heard of anyone else having. We worked with Debbie Beasock and she and her team made financing super easy. She was available to answer many questions throughout the whole process. She was kind and knowledgeable, never making us feel as if we were a problem. We could not have asked for a more wonderful experience.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

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5 out of 5 Stars

I changed locations during the process, opposite coast of the country, and the handover process and restart was seamless.

headshot image of Victoria Elliot

Loan Officer: Victoria Elliot

NMLS# 2030084

5 out of 5 Stars

Patrick and Jack were incredible to work with, very responsive, and made a stressful process easier

headshot image of Patrick Winkler

Loan Officer: Patrick Winkler

NMLS# 2713766

5 out of 5 Stars
headshot image of Kyle Hatten

Loan Officer: Kyle Hatten

NMLS# 2357326

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer Team Lead: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Veterans united made home buying a straight forward and easy experience i highly recommend anyone looking to buy a home to use Veterans United they will not be disappointed.

headshot image of Douglas Lippmann

Loan Officer Team Lead: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars

My team was awesome from Miss Anna to Drew to Sierra. They were awesome. Definitely definitely would recommend again and to anybody else.

headshot image of Anna Provin

Loan Officer: Anna Provin

NMLS# 2736701

5 out of 5 Stars

Donnie and his team did a fantastic job for us! They answered all of our questions with quick efficiency and clarity. Any concerns we had they didn’t rush us and explained everything respectfully and clearly. We would 100% recommend them!

headshot image of Donnie Sanford

Loan Officer: Donnie Sanford

NMLS# 986763

5 out of 5 Stars

My entire team was absolutely the best and I could not be more pleased than I am with how my experience turned out!Miguel Rosinski (Loan Officer), Alyssa Aylor (Transaction Coordinator with Miguel), Shawna Woofter (Home Buying Concierge), Kendra Townsend (Realtor), Kari Kelm (Transaction Coordinator with Kendra), Jayme Jeffreys (Escrow Officer), and Stacy Smith (Licensed Escrow Assistant) are the A Team to beat. All were nearly immediately available for questions, assistance, and a deep well of knowledge and guidance during a stressful and uncertain process like buying a home. I would recommend this lineup to ANYONE and EVERYONE hands down.My Situation:
I’m a first time homebuyer and using my vet benefits to their max so I was very unsure if this would work out and had soo many questions - to which every question was answered no matter how deep down the rabbit hole I went.My unique experience included:
1) I am a first time homebuyer,
2) I was using VA home loan benefits,
3) as a Texas resident I also was able to use the Texas Veterans Land Board home loan in conjunction with the VA, and
4) I am a disabled vet.There were so many new terms and information to learn that between my own due diligence and the constant questioning to my team, I gained knowledge and confidence I did not start with on this journey. If at any point I started to get anxious, a quick call to any of them quashed fears and worries fast!I cannot recommend Veterans United enough for this amazing American Dream opportunity and making the Dream a reality. If any part of you is unsure about this home buying journey do not hesitate to reach out to VU and ask all the questions you can. You will not be disappointed!

headshot image of Miguel Rosinski

Branch Manager / Senior Loan Officer : Miguel Rosinski

NMLS# 1828298

3 out of 5 Stars

Some members of the team are amazing, however one member was horrible. Not realizing the appraisal had been canceled 3 times is pretty sad. Then also blaming everyone else for her lack of attention and clear communication was a no go.

headshot image of Stephen Bash

Loan Officer Team Lead: Stephen Bash

NMLS# 2030081

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