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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
452,318 reviews
601 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 452,318 unfiltered reviews

5 out of 5 Stars

Veterans home loan closed my refinance loan within three weeks!
Dane and Holly were very professional and knowledgeable.
This was the easiest loan process I have ever had.Thanks!

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

I loved working with VA United. They made everything simple, and were very helpful if I had questions. They made this whole process for someone who has never done this before feel a little less stressful!

headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Photo submission from Travis S.

I want to share how positive my overall experience has been with Veterans United.From the very beginning, the process was streamlined and well-organized. After my initial contact, I was reached out to promptly and clearly informed about what to expect moving forward. There were no surprises, no unexpected requirements, and no last-minute changes, which I truly appreciated. Everything was communicated upfront and handled exactly as described.One thing that stood out to me throughout this process was the human element. In a time when so much is automated and driven by systems, AI, and technology, Veterans United managed to balance efficiency with genuine personal connection. At no point did the experience feel cold, detached, or mechanical. I always felt like I was working with real people who cared about the outcome, and that made a meaningful difference to me.I also want to highlight how well the entire team worked together. I did my best to stay responsive and do my part to avoid delays, and the same effort was reflected by everyone involved. The process moved smoothly from start to finish, and that success was largely due to the teamwork and communication throughout. It’s rare for something this significant to come together so seamlessly, and I’m very thankful for that.I was able to find exactly what I was looking for, well under the budget I had in mind, and the financing process was handled without any issues. That’s exactly how this process should work, and Veterans United delivered on that expectation.Having bought and sold three properties, this will be my final home purchase, and I couldn’t be more satisfied with how it was handled. I’m genuinely happy, excited, and grateful to be a customer. I feel well taken care of, confident in the process, and truly in good hands moving forward.Thank you for making this experience such a positive one.Thank you and you're tire team for the Home Warming Gift as well! I am still sorting through it!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Charles will get the job done for you!

headshot image of Charles Dittbrenner

Loan Officer: Charles Dittbrenner

NMLS# 2120950

5 out of 5 Stars

Rachel and Stephanie were great! Attentive and helpful. This is my second time dealing with Rachel and she has been great both times..

headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars

Kelly has helped us with a couple of home purchases over the past 6 years and each time she has been great to work with. I suffer from many health issues and she is the calm in the storm.

headshot image of Kelly Tolster

Branch Manager: Kelly Tolster

NMLS# 420363

5 out of 5 Stars

Highly recommend using Steve Brockman and his team! The positive and consistent communication is what I really needed through this process and it helped immensely. Really happy to work with them.

headshot image of Steve Brockman

Loan Officer: Steve Brockman

NMLS# 1435928

5 out of 5 Stars

Excellent Customer service, which I haven’t seen in years! They walked me through my journey from start to finish. Buying a home from Veterans United was the best decision I’ve ever made. It was so organized and easy and most of all stress free!
All my heartfelt thanks to the Veterans United team! You guys are the best!

headshot image of Kevin Weatherspoon Jr

Loan Officer: Kevin Weatherspoon Jr

NMLS# 2709273

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5 out of 5 Stars

The VU team made our home purchase easy and worry free.

headshot image of Dan Hopkins

Loan Officer: Dan Hopkins

NMLS# 1525090

3.5 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

4.5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Aaron and his team are incredible. As first-time home buyers, they made the process as painless as possible and were incredibly patient and helpful with my never-ending list of questions. When the closing timeline accelerated in the last week with very little warning, the team was all over it. We will always be grateful for the work they performed to enable us to purchase our home.
Our experience working with the team was incredibly positive, and I will absolutely recommend Veterans United to my veteran community friends. Cannot speak highly enough of Aaron, the team, and the general experience working with VU.

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

5 out of 5 Stars
Photo submission from Steven C.

First time home buyer here. It could not have gone better as far as I'm concerned. Everyone was great.

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

They have several people that handle things for you at different stages of your loan. All were very helpful

headshot image of Craig Anderson

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

I highly recommend Veterans United Nick and the rest of the team..made everything so easy and smooth for me.Im still in shocked that I bought my first home or even that I’m a homeowner.Thankyou guys so much!!You guys were so helpful on my home buying journey and I already told my family and friends how good you guys are!!!

headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars

My Veterans team i had the pleasure of working with was amazing! They worked around the clock and fast with getting us into our beautiful home. Not only did they check in and keep us updated with the status, they also checked in on us personally and had conversations with us like friends. A BIG THANK YOU to Chris, Drew and Sierra. After closing we got many congratulations and even was surprised with a beautiful personalized New home basket. It was so special they even included dinosaur team items for our son.

headshot image of Chris Tiongson

Loan Officer: Chris Tiongson

NMLS# 2732925

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Experience first-hand why 359,735 homeowners give us a perfect score!

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5 out of 5 Stars

The team really made the whole process very palatable. From helping me boost my credit to pre qual to final closing. They were very transparent, non-judgemental, respectful and generally helpful throughout the whole process. All were consummate professionals.

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

My team did an amazing job! We got through closing within 30 days! Shout out to Bridget, always available when I had questions!

headshot image of Rick Bridgman

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Photo submission from Royal H.

Chris and Carla were the absolute best ever! The purchase of our home was seamless and fast! Best experience we ever had on a purchase like this. Highly recommended.

headshot image of Chris Hill

Loan Officer: Chris Hill

NMLS# 868934

3.5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

Ashley Khederian & Olivia Robinett were amazing to work with. They and the VU videos made the overall home purchasing experience less stressful and somewhat clear.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

4 out of 5 Stars
headshot image of Emmy Curry

Loan Officer: Emmy Curry

NMLS# 2341610

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