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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,929 reviews
321 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,929 unfiltered reviews

5 out of 5 Stars

Hey Christian and Sara.
I can't begin to thank you and your team for the exceptional professionalism displayed during the process of purchasing my home. You kept me informed and explained everything without exhaustion. You and your team should be commended for all you do and for going the extra mile to assure it's done with perfection. Man, on behalf of my family, we thank you all!!Secondly, we were overly excited and surprised with the gift we received in the mail. It was spot on! You personalized it like you knew everyone in the family to include my baby boy, who happens to love Gracie's Corner. Don't know how you knew, but great, job team! We really appreciated the gift. I will always recommend Veterans United.Again, we can't thank all of you enough!Much love,
Alfonzo Livingston, M. ED.

headshot image of Christian Demand

Loan Officer: Christian Demand

NMLS# 1952534

5 out of 5 Stars

Lisa Durand was amazing! So attentive to our questions and helpful throughout the home buying journey

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

It was easy getting the information to the loan agents. We had to reschedule twice and they were very accommodating.

headshot image of Karson Hill

Senior Loan Officer: Karson Hill

NMLS# 1997207

5 out of 5 Stars

I really appreciate the whole team. They helped me through every step of the way and I'm grateful

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Kai and his team were great! It was awesome having someone on-island.

headshot image of Kaimiloa Ah Mook Sang

Senior Loan Officer: Kaimiloa Ah Mook Sang

NMLS# 2127132

5 out of 5 Stars
headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
headshot image of Meghan Kopka

Branch Manager: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

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5 out of 5 Stars

Whitney and my whole team were awesome. l highly recommend Veterans United and am glad that they were the ones to reach out to me.l dont think any other company would have gave the attention that they have.If or when l buy another property, l will not hesitate to use Whitney and her team again.
Thank yall from me and my wife.

headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

4.5 out of 5 Stars
headshot image of Martin Schneider

Loan Officer: Martin Schneider

NMLS# 1991033

5 out of 5 Stars

I applied with Veterans United late one night on a whim, honestly not expecting much — I was in the middle of a frustrating experience with a local credit union and had pretty low expectations for how this would go. Joshua Schmidt called me the next day, less than 24 hours after I submitted my application, and said "You're good to go, let's get the VA appraisal scheduled." I genuinely couldn't believe how fast and straightforward that was compared to what I'd just been through elsewhere.From there, Richard Litzinger (Loan Coordinator) took over and ran point on communication with my real estate agent, the VA appraiser, and everyone else involved, all the way through to closing. I know reviews here tend to show up under the loan officer's profile, but I don't want Richard's work to go unrecognized — he was the one keeping everything moving behind the scenes and made what could've been a stressful process feel completely handled.Between Joshua's responsiveness at the start and Richard's follow-through to the finish, this was hands-down the smoothest, most professional part of my home-buying experience. Highly recommend both of them and Veterans United as a whole.Update: A few days after closing, I got a sketchy-looking email claiming my homeowner's insurance was about to be cancelled for non-payment. I emailed Joshua about it not really expecting a fast response since the loan was already closed — but he got back to me right away, put in a ticket, and had it fully sorted out within about an hour. It's reassuring to know the support doesn't stop once you have the keys.

headshot image of Joshua Schmidt

Loan Officer: Joshua Schmidt

NMLS# 2736706

5 out of 5 Stars

I got the best help ever they worked with to get my first home I appreciate it

headshot image of Marco Rea

Loan Officer: Marco Rea

NMLS# 2734304

5 out of 5 Stars
headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars
headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars

Veterans United made my home buying journey painless and easy!

headshot image of Connor Philgreen

Loan Officer: Connor Philgreen

NMLS# 2128060

5 out of 5 Stars

The Loan Team is easy to contact and responds to all questions and calls.

headshot image of Charlie Holsten

Senior Loan Officer Team Lead: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
headshot image of Haley Denney

Loan Officer Team Lead: Haley Denney

NMLS# 1501441

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5 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

She was great

headshot image of Jon Abernathy

Loan Officer Team Lead: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
headshot image of Chad Bowman

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars

Heather made this entire process easy. She came to our closing, was responsive to our questions and laid out many different options so we could use our money wisely. I would highly recommend VU.

headshot image of Heather Damer

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

4 out of 5 Stars
headshot image of Eli Davis

Loan Officer: Eli Davis

NMLS# 2165769

5 out of 5 Stars

I’m so glad we decided on working with Veterans United as our Lender. Their team was knowledgeable, responsive and went the extra mile to ensure that we received the most competitive rate for our home loan. I was easily able to track where I was in the purchase process through the portal and I received regular updates via text and calls. Seriously the best communication and most thorough no matter the time of day, my questions/concerns were answered. Thank you so much Lisa, Melissa, Gavin and Dylan for taking the stress out of purchasing a home you all are amazing ❤️✨

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer Team Lead: Josh Jennett

NMLS# 1933969

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