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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
478,364 reviews
659 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 478,364 unfiltered reviews

5 out of 5 Stars

Don and his team are the most professional people I’ve ever worked with!

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

Trey and the team made things incredible easy and smooth. For our first time buying a home, it could not have been made any easier. They were always available to take phone calls and had great patience in explaining the process to us.

headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

This was such an easy and pleasant process for us!

headshot image of Matt Colgin

Loan Officer Team Lead: Matt Colgin

NMLS# 1374345

5 out of 5 Stars

Nicole and Kara were very knowledgeable and patient . I appreciate their help! They were both amazing and wonderful !

headshot image of Nicole Culbertson

Loan Officer Team Lead: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Lucas Hassemer

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
headshot image of Dan Davis

Loan Officer Team Lead: Dan Davis

NMLS# 59622

5 out of 5 Stars

★★★★★ 100/10 service, Veterans United for life
Selina Culp and Jacob Wolfe made my VA cash-out refinance the smoothest lending experience I’ve ever had. I came to Veterans United after another lender fell through, and from the first call they treated my file like it mattered. They were responsive, explained every step clearly, and got ahead of problems before they became problems. As a veteran, it meant a lot to work with a team that understood VA loans inside and out and actually cared about getting it done right. Selina and Jacob delivered 100/10 service from start to finish. I will absolutely use Veterans United again in the future, without question, and I’ll be sending every veteran I know their way. Thank you both!

headshot image of Jacob Wolfe

Loan Officer: Jacob Wolfe

NMLS# 2774401

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5 out of 5 Stars
headshot image of Neil Hansen

Senior Loan Officer: Neil Hansen

NMLS# 1766788

5 out of 5 Stars

Rob and everyone were great
Very professional and courteous
We would recommend Veterans United
Job well done!!!!!
Roy B

headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
headshot image of Nick Littrell

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars

It was an amazing experience very simple easy to understand from beginning to finish clear communication, and phenomenal service, as well as amazing follow through and concern of how we were doing in the process.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Couldn't ask for a better company!

headshot image of Brad Hoefelman

Loan Officer: Brad Hoefelman

NMLS# 1519842

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

Outstanding Experience, Highly Recommend!This is my third home loan working with Andrew, and once again, he delivered an outstanding experience! The entire process was smooth, seamless, and stress-free from start to finish. Andrew is professional, knowledgeable, responsive, and always willing to answer questions and provide guidance along the way.Buying a home can be stressful, but Andrew consistently makes the financing process easy and straightforward. There’s a reason I’ve trusted him with three loans, and I wouldn’t hesitate to work with him again.Highly recommend Andrew to anyone looking for a reliable, trustworthy, and dedicated loan officer!

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
headshot image of Sarah Sauro

Loan Officer: Sarah Sauro

NMLS# 715700

5 out of 5 Stars

The process was clear, concise, and transparent, from beginning to end.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

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Experience first-hand why 382,067 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

You and your team made the entire process easy and pretty much stress free

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

5 out of 5 Stars

Excellent

headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars

Kenny and his team made the home buying process easy and quick. would recommend them to any veteran.

headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Jay and his crew were excellent, very professional, and took care of me as if I were family!

headshot image of Jay Christman

Loan Officer Team Lead: Jay Christman

NMLS# 1812715

5 out of 5 Stars

Jennifer was great! She always had the best attitude and was so friendly and easy going! Anytime I had a question she was so fast to answer

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

4.5 out of 5 Stars
headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars

We were struggling when we suspected our original lender and our realtor were intimidating us to use them. I called Kellen N., explained our situation, and with understanding and professionalism, he got straight to work on our behalf. I cannot thank Kellen, Katie, and Allie enough for all their kindness and help. Despite a short timeline, they got our loan application through and approved by our original closing date. What started as a very negative home buying experience turned into a really wonderful one thanks to Kellen and his team.

headshot image of Kellen Nowack

Loan Officer: Kellen Nowack

NMLS# 2426251

4 out of 5 Stars
headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

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