Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
472,406 reviews
718 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 472,406 unfiltered reviews

5 out of 5 Stars

With as outstanding as chris was i have already suggested 3 of my peers in the army give him a call because they was in the market for a home.

headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Jolene Hatfield

Loan Officer: Jolene Hatfield

NMLS# 2771738

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Craig, Doug, Chris and everyone we spoke to and helped us throughout our home buying process were an amazing crew of professionals. They answered every question I had along the way, anytime we needed those questions answered and were always communicating with us about next steps and anything that was needed. 10/10 crew!

headshot image of Craig Dobson

Loan Officer: Craig Dobson

NMLS# 2734302

5 out of 5 Stars

The team was fantastic with the whole process

headshot image of Justin Hudson

Loan Officer Team Lead: Justin Hudson

NMLS# 1823997

5 out of 5 Stars
headshot image of Ty Reece

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

Ready to see for yourself?

Experience first-hand why 376,965 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars

Billy and his team made our dream of buying our first home a reality

headshot image of Billy Jones

Loan Officer Team Lead: Billy Jones

NMLS# 1599020

5 out of 5 Stars

100% awesome experience. They made the whole process seamless and painless.

headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer Team Lead: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Photo submission from Dwayne B.

Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

The whole lone team was amazing. I could not have vent. Did the whole thing without them. Very unique individuals. Highly blessed, highly trained and very skillful

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

4.5 out of 5 Stars

Ms Holly Ray was great and empathetic to the needs of my family and I! I will happily recommend her again and again!

headshot image of Holly Ray

Loan Officer: Holly Ray

NMLS# 1992719

5 out of 5 Stars

They were very fast and friendly!

headshot image of Nathan Anderson

Loan Officer: Nathan Anderson

NMLS# 1406929

5 out of 5 Stars

Mason was excellent and was great and made the process easy.

headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

Ready to see for yourself?

Experience first-hand why 376,965 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Sydney McFall

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars

From start to finish Aaron and his team (Rachel, William) have been outstanding. They walked me through each step and put my mind at ease with the processes that I haven’t done for over 20 years. This has been one of the easiest moves and transitions in my life, and I truly appreciate the team of Veterans United.

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
headshot image of Vincent Fank

Loan Officer: Vincent Fank

NMLS# 2674639

5 out of 5 Stars

The VU team and allied partners did an outstanding job helping me to navigate the home buying process which can be quite a process for a 83 year old who not especially tech savvy: when they realized that I was having problems with the (to due list the team came to my aid (above and beyond)what was required for them to do I was Extremely impressed with the timely efficient help that I received which led to meet the closing criteria on My 83rd Birthday
THANK YOU Veterans United You have sincere gratitude for all the time and energy that was given to me:
George Ezell

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Great team effort! Lance Nilson should get a raise! Jaclyn Shaw very helpful.
Will highly recommend to all.

headshot image of Lance Nilson

Loan Officer: Lance Nilson

NMLS# 1698422

5 out of 5 Stars
Photo submission from Derek M.

To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing

headshot image of Cole Stoecklein

Loan Officer: Cole Stoecklein

NMLS# 1861966

5 out of 5 Stars
headshot image of Zach Ward

Loan Officer: Zach Ward

NMLS# 1828991

5 out of 5 Stars

This team is amazing! They’re very flexible, timely, reliable, and responsive. I would definitely work with them again.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

1.5 out of 5 Stars

The process of refinancing started smoothly however, after weeks and weeks of document requests and going back to the same sources multiple times for different documents I became frustrated. I was told one thing multiple times while another was taking place behind the scenes. I was told things would be done before closing and they were not, when closing time rolled around I messaged and got no response to my questions. I was left to either sign the paperwork and agree to terms I was frustrated with or delay an already frustrating process even longer. Can’t say I would recommend to my fellow service members.

headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
headshot image of Weiwei Doseo

Senior Loan Officer: Weiwei Doseo

NMLS# 1028117

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.