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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,163 reviews
517 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Army
Caring Easy Supportive Linda J., Marines
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Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,163 unfiltered reviews

5 out of 5 Stars

I like the dashboard. It was very easy to use, and the team was always very communicative with me about accomplishing what needed to be accomplished.

headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

I have recommended Donnie from Veterans United to friends. Donnie's team had a quick loan turn over time and the cash is already in my account.

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Chance and his entire team were outstanding from start to finish, they went above and beyond to make this process as easy as possible for me. I cant say enough good things about them all!!!

headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars

David did a great job and yes I would recommend veterans united to other..!!.Thank David, smooth job well done..!.John Hamilton

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars

I had the most amazing, patient, & professional team!
My team members were: Justin(loan officer), Kacey(security system rep) Kaylyn(underwriter), Rashad(realtor), Shaniece(home buying concierge), and Tommy(car & home insurance agent).
All of these individuals worked diligently to ensure that I understood this process, step by step. I am forever grateful that the Lord placed all of these individuals on my house buying journey 🙏🏽🏠🛣️💯

headshot image of Justin Feingold

Loan Officer: Justin Feingold

NMLS# 2801845

5 out of 5 Stars

I requested minimal contact with preference for text messaging/email, and Debbie and Jennifer obliged my preference without issue and were wonderful to deal with. The website was intuitive and helpful, and my wife and I very much appreciated the gift that the team sent us. I would absolutely recommend this team for simplicity.

headshot image of Debbie Beasock

Loan Officer : Debbie Beasock

NMLS# 1177896

5 out of 5 Stars

Veterans United made our first time home buying experience such a breeze. We could not be more pleased!

headshot image of Zachary Nixon

Loan Officer: Zachary Nixon

NMLS# 2674597

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5 out of 5 Stars
headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

4.5 out of 5 Stars

This was one of the easiest home loans that I have ever did. The team that we had was outstanding. Would recommend them to everyone.

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars

Everyone I worked with was A+

headshot image of Randy Groner

Loan Officer: Randy Groner

NMLS# 2007722

4 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

My loan officer was excellent. He answered every question on the paperwork and terms. He was extremely knowledgeable, patient, and eager to help at any chance that he had. 10/10 I would recommend working with Veterans United.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars
headshot image of Harry Basnight

Loan Officer: Harry Basnight

NMLS# 1428692

5 out of 5 Stars

Our loan officer Hiedi and her team were amazing! Communicated well and frequently to make sure we weren’t feeling lost. Always answered questions without over explaining. We felt extremely well prepared and informed on every step of the process.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars

Proper great team. We were at a loss w with our plans until getting in touch with Seth. He was the start of everything changing for the good. Yeah there was some confusion at the end but everything went better than could have been expected by far. Couldn't have done this without VU.

headshot image of Seth Crain

Loan Officer: Seth Crain

NMLS# 2771716

5 out of 5 Stars

Evan Oswald and his team of professionals made this home-buying experience so amazing. Every aspect of the loan process was first rate and professional! I would absolutely not have wanted anyone else to handle this dream come true! Thank you, Evan, and thank you to your team and Veterans United company for making it all a reality!!

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

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Experience first-hand why 379,336 homeowners give us a perfect score!

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5 out of 5 Stars

Were really happy with our new home thanks 😊

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

It was great process overall. I had gotten the pre approval from Clint within a couple hours after we spoke and the experience from there was straight forward. Richard was also great when it came to his part and made the process even quicker. They worked as a team and kept me up to date with everything that was taking place.

headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars

Nick Bruno, Melissa Steingrubey and the rest of the crew at Veterans United were Awesome! This is my 7th home purchase and 2nd time using a VA loan. It was by far the easiest of them all. I highly recommend Veterans United.

headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

4.5 out of 5 Stars
headshot image of Tyler Brockman

Loan Officer: Tyler Brockman

NMLS# 2759869

4 out of 5 Stars

Overall a great job. However there were last minute requirements that were not brought to the table earlier that should have been. One is the requirement for a Nitrate test when a house is on a well water system.

headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

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