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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
459,995 reviews
777 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 459,995 unfiltered reviews

5 out of 5 Stars

My team were the best we could ask for! Travis and Jenny were amazing during the entire process! They were so patient with us, especially since, as first time homebuyer, we knew next to nothing about what the experience was supposed to be like. But with their hard work and endless patience, it went smoother than we could hope for and we were able to achieve a longtime dream of ours! We never believed owning our own home would be possible, but because of our exceptional team at Veterans United it not only came true but at a rate that we could afford! And when the closing went through we really felt like our team, and especially Travis, were right there celebrating with us. That level of care means a lot, and we highly recommend them.

headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars

The team was amazing! This is the second time using Nick. He is great!

headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars

Aaron and Marina were outstanding. As a first time buyer I had endless questions and they were always knowledgeable, personable and professional. Dez contacted me several times offering to assist with finding movers, utilities and helping to make the move as easy as possible. Thanks Veterans United!

headshot image of Aaron Chisum

Loan Officer: Aaron Chisum

NMLS# 1520505

5 out of 5 Stars
headshot image of Ryan Bray

Production Manager: Ryan Bray

NMLS# 42982

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars

Kelsey and her team were wonderful!! She was on top of everything. She was very experienced and knew how to navigate through so our experience was smooth and flawless. I could always call and she would respond right away!! I would definitely recommend her and her team.

headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

4 out of 5 Stars
headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

My experience was great, hassle free extremely professional team with the will to accomplish the mission.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

Very professional. Helps you at each and every step even when one starts to feel overwhelmed.

headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

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5 out of 5 Stars
headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

5 out of 5 Stars
headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars

We recently closed on our dream property — a remote off-grid Earthship home in the Colorado mountains — and Veterans United made what could have been an incredibly stressful process feel manageable every step of the way.Our Loan Officer Toby and Senior Loan Coordinator Levi were outstanding. This wasn't a straightforward transaction by any stretch. Toby and Levi stayed on top of every moving piece, communicated clearly, and never made us feel like we were out of options when new hurdles popped up.What stood out most was the genuine commitment to getting us to the finish line. Veterans United clearly understands that VA loans aren't just a product — they're a benefit earned through service — and the team treats them that way. We felt supported, not just processed.We closed on time, in a home we love, and we couldn't be more grateful. If you're a veteran looking for a lender that actually goes to bat for you, look no further than Veterans United. Thanks for making our dream come true!

headshot image of Toby Sullivan

Loan Officer: Toby Sullivan

NMLS# 2104302

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

4.5 out of 5 Stars
headshot image of Sara Myers

Loan Officer: Sara Myers

NMLS# 2740631

5 out of 5 Stars
headshot image of Tanner Baldwin

Loan Officer: Tanner Baldwin

NMLS# 2708114

5 out of 5 Stars

Levi was very knowledgeable & very helpful for what it wanted to do, also he would answer the phone after five pm and answer the question I had for him. Veterans United is very lucky to have someone like Levi. Thanks Lannie Morgan

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

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Experience first-hand why 366,362 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

By far the best company to work with to get a mortgage. As a first time homebuyer, they basically held my hand all the way through the process they were fantastic. They helped me along the way with no problems at all. Highly recommended for anyone looking for a loan.

headshot image of Louie Nieman

Loan Officer: Louie Nieman

NMLS# 1860264

5 out of 5 Stars
headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

They made everything so easy!

headshot image of Chris Whitchurch

Loan Officer: Chris Whitchurch

NMLS# 2679093

5 out of 5 Stars
Photo submission from Kathleen L.

The team was Absolutely Fantastic and Awesome❣️They are an Extreme Blessing❣️
It took just a few hours after setting an account up that we were approved and set up with a local realtor.
Ryan Davis was are main go to and he did an amazing job keeping us in the loop and making sure we had everything we needed.
Erin was on top of everything she did❣️

headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars
headshot image of Chase Noonan

Loan Officer: Chase Noonan

NMLS# 2446263

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars

If I could rate higher I would. Austin and his team have been the best asset my family could have asked for. Every question was answered promptly and they made the entire process move as quickly as it could. Friends and family that we have discussed this process with are amazed at how fast and painless the initial home buying process and subsequent refinance was.

headshot image of Austin Fuemmeler

Loan Officer: Austin Fuemmeler

NMLS# 1812759

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars

VU / FHA mortgage program staff work endlessly get me qualified with the Underwriters. They were transparent and effective in keeping me updated and informed every step of the way.They were transparent staff felt genuine in providing outstanding service to me! Both UV and Jennie Sampson, my Real Estate Agent commitment to to my dream home was delivered in a very supportive and caring manner. I sincerely appreciate how God directed my path to such an awesome group of individuals! Thank you all for your role in this dream becoming a reality!

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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