Brett did everything in his power to make sure this difficult process went as smoothly as possible, and I appreciate that
Wonderful team! Allie is the best! She answered every question we had and more. She even went to our closing with us to make it easier. The portal is super simple to use and makes the process easier and quicker. Paige worked with us on our time and was very helpful. LOVE this team!
Brian and Brie were amazing. Totally appreciate their help and guidance throughout the home buying experience.
Andrea Rice and her team were absolutely amazing and awesome! Seriously, if I could, I'd give them all a big kiss! They totally made my dream of owning a home come true!
Zach was very accommodating and answered all of our questions! He understood our situation and went right to work on it.This was our third time doing business with Veterans United and we will continue to tell our friends and family how you work so hard to meet our needs. Thank you all we do appreciate all of you!
Very informative and smooth process
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Your company did a wonderful job from start to close .thank you for your patience, time and flexibility.
Fast response and knowledgeable, helping through the entire progress.
I would and will remain a loyal customer because of this team.Thank you all
The Rudicel Family
Thank you to our team for making this process smooth! We love our new home!
Very thorough across the board. Very resourceful and great communication!
My loan officer (Kelsey) and loan coordinator (Natalie) were amazing! They worked relentlessly to help me convert my construction loan to a VA. Moreover, my loan was for a relatively low amount, but no one would have known otherwise based on the attention and care that Kelsey and Natalie provided!
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Wyatt was absolutely fantastic in making this process smooth and easy. We had zero issues and he was able to answer any questions a first time home buyer would have. I’ve already been letting others I know that might be interested in buying a home to reach out to veterans united
I am beyond grateful for everything Travis and Adrienne did for me, and I would recommend them without hesitation to anyone looking to purchase a home. They exceeded my expectations in every way and made this experience one I’ll always remember. Thank you both for helping make my dream of homeownership a reality!
Seamless service. Made the entire process easy to follow and convinent! To-do lists was helpful to prepare me for everything that'd be needed!
Veterans United were a necessary addition and would recommend their ability to be ability to understand and work with the VA.
Sean, ShaNiece, and Drew, were absolutely outstanding throughout our home buying process. They were all very patient and considerate with staying in contact with me when it came to the process while I was at work. They understood what I was looking for and what I was trying to do, and even steered me in the right direction if I was going off track. There is not enough words to explain how great and personable this team was throughout this process. If I had the ability to buy them a beer, meal, or whatever, I would take that opportunity in a heartbeat. Thank you guys so very much for what you do.
Absolutely the worst experience. Everybody listed on the "MY-TEAM" portal feels like they are actively trying to avoid you. When trying to contact them, no matter the time of day, you'll never get through to someone; you'll have to leave a voicemail every time. communication sucks, and your account is handled by everyone in their office. You don't have a dedicated team, and they do not care about deadlines; you'll have to stay on top of them if you're concerned about deadlines. Furthermore, your account will be handled by so many people that you become just a number/ quota to the point they're confusing you with other people and lie about your first mortgage payment date. I will never use Veterans United again.
