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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
475,998 reviews
239 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 475,998 unfiltered reviews

5 out of 5 Stars

Kyle and his team was absolutely amazing. The whole process was extremely seamless. I never felt like I didn’t know what was going on and communication was better than I ever expected.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars

This is our third time working with Dustin and he exceeds our expectations every time!

headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars

Overall was a great experience, again.
Adam was amazing, Sarah was amazing, Julia was amazing!!! Definitely went above and beyond to get us here. Thank you all. We deeply appreciate it.

headshot image of Adam Craig

Loan Officer Team Lead: Adam Craig

NMLS# 1726012

5 out of 5 Stars

Everybody I talked to was kind and amazing to speak to! They made sure I understood everything happening the whole way, and answered every question my husband and I had.

headshot image of Justin Griffith

Loan Officer: Justin Griffith

NMLS# 2506726

5 out of 5 Stars
Photo submission from Vyolette D.

Emmett and the whole team have been amazing!! They have been so kind, helpful, knowledgeable, proactive, informative, and a pleasure to work with!

headshot image of Emmett Rogers

Loan Officer: Emmett Rogers

NMLS# 2017171

5 out of 5 Stars

Everything surrounding my home purchase was made so much easier, quicker and with much less stress through Veterans United. I attempted going elsewhere for my VA loan at first and it was an absolute nightmare of miscommunication, processing delays, wasted time and losing out on the purchase of a home I really wanted. After switching to Veterans United, it was the complete opposite! My team, Marlon/Brenda/William and the RE agent they referred me to-Jennifer, were the absolute BEST! They constantly kept me updated by email, phone and text. I never had to wonder what was going on with my loan between the team and the VU app/website, which is another great aspect of using VU for my VA loan. Everything is right there-what step you're on, what remains, things to do, documents needed - it was a huge relief to me to know exactly what was going on any time I signed on. Everything was right there, from the loan to the moving in process. I can't say enough about what a wonderful experience it was working with my team at Veterans United and Jennifer. All four of them always made me feel included in every step, worked hard to make certain I got the house I love and funded in the particular terms I wanted (extra thanks to Marlon & Brenda for that!) Choosing Veterans United turned my previous months long nightmare experience into quickly finding the house I completely fell in love with and within a few short weeks, moved into my new home.

headshot image of Marlon Galbreath

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars

Miles was an amazing partner throughout the loan process. Would recommend to any veteran looking to get a mortgage through veterans United.

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars

I worked with Jordan and Aaron and they 100% superseded my expectations and did an absolute phenomenal job on getting my home loan done and closed on time. Highly recommended and will use again.

headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

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5 out of 5 Stars

Extremely knowledgeable, professional, and helpful.

headshot image of Cal Thompson

Loan Officer: Cal Thompson

NMLS# 1487191

5 out of 5 Stars

The team communicated well. Any updates at any point was addressed

headshot image of Donnie Henderson

Loan Officer: Donnie Henderson

NMLS# 2312978

5 out of 5 Stars

I would recommend Miles and Veteran's United to any of my friends!

headshot image of Miles Pivonka

Loan Officer : Miles Pivonka

NMLS# 1171208

5 out of 5 Stars

If you’re a vet @veteransunited Home Loans is the way to go. Adam and his team were instrumental in getting us all the way to the finish line. I highly recommend them! Their app makes the process so smooth and streamlined, too.

headshot image of Adam Hastings

Loan Officer: Adam Hastings

NMLS# 2709229

5 out of 5 Stars

They were very patient with the process

headshot image of Taylyn Williams

Loan Officer: Taylyn Williams

NMLS# 2052989

5 out of 5 Stars
Photo submission from Lindsay D.

Veterans United did an absolutely amazing job! They worked so hard to get us into our home and in such a timely manner. We couldn’t be more thankful for their help and hard work. Fantastic experience from beginning to end. Thank you!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

My loan officer Brandon Snyder and loan coordinator Jeffrey Howard were both 10/10 liaisons in my home purchasing experience. It’s always been something I viewed as a daunting task and both Brandon and Jeffrey made it simple and efficient. I could not ask for a better experience.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

Everyone I dealt with were very responsive and professional!

headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars

My entire team made this new experience very seamless. I was informed, I was not shuffled around, I never felt pressured or rushed at any stage.The follow-ups made a huge difference for me as well. Everyone had/has a job to, but I never got that feeling from them.

headshot image of Tommy Heller

Loan Officer Team Lead: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Jacob went into the trenches to help with getting the title and all paperwork corrected and answered all questions and stayed in contact

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

Ready to see for yourself?

Experience first-hand why 380,061 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

I would 100% use Veterans United again and highly recommend VU to anybody I can.

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars

It was a great experience for first time buyers. Lot's of guidance and personal touches which we needed.

headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

5 out of 5 Stars

Beth was awesome to work with and made the process of buying my first home an ease!

headshot image of Beth Fletcher

Branch Manager: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Jackson Franklin

Loan Officer: Jackson Franklin

NMLS# 2773820

5 out of 5 Stars

We could not have asked for better people to work with. They answered all our questions in depth. Very knowledgeable and willing to help
Considering the at times I was very confused on updating things on the site for our to-do list. But it all worked out, and it's all thanks to all of you.!
Kept us up-to-date on everything that was happening with our loan. Just all around, great bunch of people, jason megan and Julie were just all round. Great people.
No doubt about it.

headshot image of Jason Bals

Loan Officer Team Lead: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Photo submission from Ronald B.

The whole process was very smooth. Really enjoyed working directly with Alex. The whole team was great.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

The Veterans United loan team did an amazing job from start to finish! Special thanks to Kendall and Donna for communicating with us through the entire process and kept us informed on what was needed within the short closing time frame. We did it in 14 days and I can’t thank the whole team for making the process so easy and smooth. I truly appreciate all their hard work and would highly recommend this team!

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

4 out of 5 Stars
headshot image of Montgomery Hill

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars

Lindsey James was amazing to work with, she was very attentive and always answered any questions I had. She was always on top of things from start to end. Her and her team were so helpful and outstanding throughout the whole process!!

headshot image of Lindsey James

Loan Officer: Lindsey James

NMLS# 1374324

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