My Veterans United team was amazing. Everyone was extremely helpful and made the process easier than expected.
The entire staff is amazing my entire process was seemless and stress free
Professional, helped out through the entire loan process. Great service
My only complaint about this whole process is the title company. They caused a major delay and caused us to have to have the pest inspection done twice and pay for it a second time. We did get refunded $129 of $$155 fee that we paid the second time which I’m very thankful for but for something that should have taken a month to six weeks took just a little over three months. Overall, I’m very happy with veterans United and how the whole process went from beginning to close.
It was great working with this whole team. We were able to purchase our home quickly! Communication was outstanding..Thanks!
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Where do I begin? It’s just so amazing how they make it so smoothly not stressful and they take care of everything pretty much. I can’t thank them enough for helping us get this house. I’m just so grateful. I’d like to thank everybody that helped us. God bless you.
We had an outstanding experience with Veterans United Home Mortgage from start to finish. Buying a home can be stressful, especially with all the moving pieces involved, but their team made the entire process feel as smooth as possible, organized, and manageable.
Everyone we worked with was knowledgeable, responsive, and genuinely cared about helping us reach the finish line. They took the time to answer every question, explain each step, and made sure we always knew what was happening. Their attention to detail and commitment to veterans and their families truly stood out.
We are incredibly grateful for the support, professionalism, and kindness we received. Veterans United helped make our dream of purchasing our home a reality, and we would recommend them without hesitation!
Jon, Jason, Kyle and the entire team were incredibly helpful from start to finish. They made the process so straight forward and helped me throughout the journey from getting pre-approved for my home loan to supporting me to the closing day finish line!I got a very competitive interest rate that really helped me stay on budget, I cannot recommend Veterans United enough!
The service, follow up, knowledge and support was more than I ever expected during this process!
The staff was very helpful patient and kind
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The whole process when smooth and fast, I had multiple people working with me in getting loan.
Easy, easy procedure. Provide some paperwork and sit down with a cup of coffee. The next thing you know you are closing on your dream home. I’ve bought four homes, this was the easiest for me. I can’t say enough for the VU staff!
We truly could not have asked for a better loan officer than Miles! From the very beginning, he was incredibly patient, knowledgeable, charismatic, and just genuinely enjoyable to work with. Going through the mortgage process can be stressful and overwhelming, but Miles somehow managed to make the entire experience feel much easier and a lot less intimidating.
One of the things we appreciated most about Miles was his patience. We had plenty of questions throughout the process, and not once did he ever make us feel like we were asking too much or bothering him. He always took the time to explain things in a way that made sense, walked us through what to expect, and made sure we felt comfortable before moving forward. That kind of patience and reassurance means so much when you're making one of the biggest financial decisions of your life.
Beyond being great at his job, Miles has such a charismatic and personable personality that made working with him feel less like a business transaction and more like working with someone we had known for years. He was easy to talk to, always positive, and somehow knew how to keep things light even during the more stressful parts of the process. We genuinely looked forward to talking to him!
What really stood out to us was that we never felt like we were simply another loan or another number. Miles made the experience personal, and we always felt like he genuinely cared about getting us across the finish line and into our new home. Having someone like that in your corner makes such a huge difference.
We are incredibly grateful to Miles for all of his patience, guidance, and support throughout this journey. Buying a home is such an important milestone, and we will always remember the people who helped make it happen.
If we ever decide to buy another home, there is absolutely no question that we will be reaching out to Miles again. We would recommend him without hesitation to our friends, family, or anyone looking for a loan officer they can trust. If you're fortunate enough to work with Miles, you're in great hands.
Thank you, Miles, for everything you did for us and for helping make this experience such a positive and memorable one. We couldn't recommend you enough!
If it is your first time purchasing a house I would recommend doing a lot of research beforehand. I only would recommend the VA loan because a lot of costs are taken care of prior to closing that you would have to pay for if it was a regular home loan. I didn’t feel they had my best interest in mind when it came to the loan. They were just going to offer me the highest interest rate even though my credit was great.. in the 800s and no issues on my credit report history. Not until I got a better offer with someone else did they try and match it but prior to that it was basically “due to what’s going on overseas”…. Some of the process I felt was done backwards. There was a delay on closing I felt could have been mitigated if those were one of the first things taken care of. It wasn’t a pleasant experience. It definitely could have been worse but I am so glad this process is over! The team did check in to see if I had questions but I don’t know what to ask if it’s my first time. I asked the lenders if there was anything needed from me and I would get “no we’re good for now” when there were things needed and there were documents I had to submit twice because they didn’t know I submitted it prior to when they asked (I guess). So for others I would advise them to research all the important things for purchasing a home and how the process works before starting the home buying process. Know what you can negotiate/ask for, and always shop around for lenders to get better deals. DO NOT ASSUME they have your best interest in mind like we do in the military. It’s a business for them to get the deal. And READ EVERYTHING IN DETAIL before signing especially at closing because there were multiple errors, and last minute changes that were made to the loan that my lender didn’t even know were changed so I wasn’t given any heads up about it. The attorney was visibly annoyed that I had questions or showed him where there were mistakes on the documents. He half explained things to me but when the sellers came he gave them all of his attention and just dismissed me until they were done. He catered to them so that they can go to their next appointment but didn’t apologize for having me wait longer due to the clerk having to fix multiple documents that they had errors on. That’s the gist of it. Oh and there are things you have to pay for throughout the process like inspections earnest money and appraisals so don’t expect to not have to pay anything.
To everyone involved in my process to purchase this beautiful home, I would like to thank each and everyone of you for the amazing work you did thank you and may God bless you all. Our realtor Laura she definitely showed my wife and I how to relax doing this whole thing and never left us in the dark, she was absolutely amazing
My home buying experience with Veteran's United could not have been better! I was able to purchase my home in another state without one setback. The electronic document signing process was so efficient and a no brainer, pardon the military terminology. Buying a home can be a very stressful experience, Veteran's United took a lot of the hassle out of the equation. I wouldn't hesitate to recommend them to my friends and family.
Veterans United made my home buying experience outstanding from start to finish. The entire team made me feel comfortable throughout the process, answered every question I had, and was always incredibly responsive. As a first-time homebuyer, I had plenty of nerves, but they took the time to explain everything clearly and made the entire experience feel much less overwhelming. I always felt supported and never rushed. I couldn’t have asked for a better lender, and I would absolutely recommend Veterans United to anyone looking to buy a home. 10/10 experience!
