Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
457,293 reviews
845 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 457,293 unfiltered reviews

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

5 out of 5 Stars

Working with Blake and his team was great. They are very professional and really know what they’re doing. I would highly recommend them.

headshot image of Blake Weisenfelder

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars

Ali was amazing to work with. Her whole team was! I was very grateful for the time she spent explaining and answering questions throughout the process.

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars

I purchased and refinanced my home with VU and each time Mr. Derek Harmon and his team have been amazing with helping me through the process by answering and solving any problems I have encountered. My personal experience has been relatively easy and again, amazing.

headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

4 out of 5 Stars
headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

4 out of 5 Stars
headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

Ready to see for yourself?

Experience first-hand why 364,035 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Kayla Smith

Loan Officer: Kayla Smith

NMLS# 1944201

5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars

I started my journey with Veterans United Home Loans 8 months ago. I threw them curveballs all along the way . They always stepped up to the plate with 110% effort and knocked it out of the park.
I started out with Victoria McGhee in early Aug 2025 inquiring about a home loan to have a house built. She sent me all the info I needed and followed up on the progress of the home.
Victoria Elliot worked my loan preapproval and kept me informed of required items to keep the process going.
Lisa Williams took care of all the necessary steps to send my loan to the underwriters. Also keeping me informed on the steps required to make it through the process.In Feb 2026 I threw another curve ball at the VU team due to the deal with my building contractor fell through and I was changing course to buy a new home just being completed by a different builder.
Victoria Elliot kept me up to date with check ins very regularly. She went out on maternity leave in Feb and handed me over to Tommy Heller.
Tommy aggressively worked on my loan to save me money on my final closing costs. What other Home Loan company does that?! He was always there when ever I called with questions and kept me on track. .
The whole VU Team was awesome in every aspect of what they do but I will have to put Tommy in as my MVP.
Victoria Bell was my concierge and gave me all the behind-the-scenes info you don’t think about, but is very important to getting in to your new home.With the awesome team at Veterans United Home Loans, I was able to make my home purchase possible and closed at the end of Mar 2026..
I have purchased five other homes in the past, so I do have experiences to compare the VU team against.
No other mortgage company I have dealt with in the past even comes close to the quality of services provided to me from my team at Veterans United.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars

Our team, Aaron, Dan, Eric, and Delaney, were all excellent!!!

headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

4.5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Hana Shehadeh

Loan Officer: Hana Shehadeh

NMLS# 1709138

5 out of 5 Stars
headshot image of Drew Dixon

Loan Officer: Drew Dixon

NMLS# 2770564

Ready to see for yourself?

Experience first-hand why 364,035 homeowners give us a perfect score!

Check My Eligibility
4.5 out of 5 Stars

They made the process straight forward and encouraging.

headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

4 out of 5 Stars
headshot image of Ron Rowe

Loan Officer: Ron Rowe

NMLS# 2292095

3 out of 5 Stars

I was caught at a surprise when I was told that a virtual POA would not be accepted. In fact it was in a few days before my actual closing that I was told I needed a wet signature POA. I feel there was lack of communication with rocket closing and Veterans united.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

Mr John Sullivans and his Veterans United team were just outstanding in helping me understand and navigate the home buying processes. maintaining good communications and updates. You can't go wrong with these guys that made home buying process more enjoyable, and less stressfulRegards, Joseph

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

If you are considering buying a home and looking for a lender, Veterans United will make the home buying process easy, they have great customer service, very proactive and they will send you a “to do list” that will guide you step by step, they communicate with you in very clear ways, and they are definitely on your side when any challenges may arise, I highly recommend Veteran’s United to any body looking for a leader in the home buying process, it only took a few phone calls to know that I made the right choice, bravo Zulu and hats off to the whole team at Veterans United, you guys are awesome, and thank you so much for a job well done

headshot image of Evan Mehuys

Senior Loan Officer: Evan Mehuys

NMLS# 1894622

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars

Trevor at Veterans United Home Loans was absolutely incredible to work with. He truly went above and beyond to take care of every detail throughout our process. He was always available, quick to respond, and took the time to answer my many questions with clarity and patience.Trevor has a real talent for numbers and did an excellent job walking us through our options, making sure we understood each step along the way. That level of care and expertise made all the difference for us.We couldn’t have asked for a better experience and would highly recommend Trevor and his team to anyone looking for a knowledgeable and dedicated lender.

headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars
headshot image of Seth Wilmes

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
headshot image of Chris Coloni

Loan Officer: Chris Coloni

NMLS# 2609117

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Start Here: 0% Down VA Home Loans
3,276 Veterans started their online quote today.