Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,875 reviews
690 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,875 unfiltered reviews

5 out of 5 Stars

I'm so glad I took the opportunity when Mary and her team began to explain everything.. It still feels surreal, but I have bought the house I wanted for.. they met every one of my needs and answered all my questions.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Benjamin Rutledge

Loan Officer: Benjamin Rutledge

NMLS# 2177085

5 out of 5 Stars

The team made it almost to easy. It's a lot of work but they were on it and did a tremendous job of keeping the ball rolling without me feeling swamped. I'm looking forward to working with them again soon!

headshot image of Kody Gilbow

Loan Officer Team Lead: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Photo submission from Roselyn L.

Yes, I would definitely recommend the team I had to help me maneuverer through the homebuying process. If I had to do it over again, I would want the same team. And Jeremy, was phenomenal, kind, understanding and I felt so confident throughout each phase of the loan. I didn't know about VU, but from this point on I will recommend all I encounter who wants to buy a home to VU.

headshot image of Jeremy Henry

Loan Officer Team Lead: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Maason, Christy, and the team treated us like we were the most important customer they had. Thanks for a great experience.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars

Great, easy and quick transaction only advice is to bring yourself to the helpful team that is veteran united. Buying a home is hard but veteran united walked me through all the process even when I gave nothing but grief the was there every step of the way. I have ptsd and trust no one but everyone can count on Veteran United.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Very helpful and easy to work with

headshot image of Mike Giaimo

Loan Officer: Mike Giaimo

NMLS# 2020184

5 out of 5 Stars
headshot image of Kedric Busch

Loan Officer: Kedric Busch

NMLS# 1811777

Ready to see for yourself?

Experience first-hand why 378,247 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Veterans United made our home purchase easy.

headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Jordan Showalter

Loan Officer: Jordan Showalter

NMLS# 1990172

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

Aaron and Katie were absolutely fantastic. Talked us through the process the whole way. Amazing people!! We can't thank them enough.

headshot image of Aaron Mansfield

Loan Officer: Aaron Mansfield

NMLS# 2736749

5 out of 5 Stars
headshot image of Dustin Medlin

Loan Officer: Dustin Medlin

NMLS# 1828763

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
headshot image of Amber Brown

Loan Officer Team Lead: Amber Brown

NMLS# 1137822

5 out of 5 Stars

I had the best team to guide me through the homeownership process. They understood my circumstances and kept working with me to make sure I had a roof over my head. They were always available to answer my questions and kept me updated without making me feel worried. I am a proud homeowner due to their hard work. Thank you 🇺🇸

headshot image of Horace Johnson

Loan Officer Team Lead: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

All good patient

headshot image of Espoir Mabengo

Loan Officer: Espoir Mabengo

NMLS# 2822959

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

Ready to see for yourself?

Experience first-hand why 378,247 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

Working with Alex and his team at Veterans United was one of the best decisions we made. My career has meant moving my family more times than I'd like to count, and each move came with the stress of financing a new home. Alex and his team took that stress off my plate completely. I never once had to worry about where things stood — they were always squared away, always a step ahead, and always ready with an answer before I even had to ask.Every time we relocated, I knew I could count on Veterans United to handle the loan process smoothly and professionally. That kind of consistency is rare, and it made a real difference for my family during seasons that could have been chaotic. Alex treated us like people, not just another file, and it showed in every interaction.I can't recommend Alex and the whole Veterans United team highly enough. If you're a veteran or military family looking for a lender you can truly trust, this is it.

headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars

From start to finish the experience was top notch. Communication, the Veteran United App, and follow up emails were the best anyone could ask for.

headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars

Heather was extremely supportive and responsive throughout the entire process. Heather always made sure to answer any questions that I had, and helped me get through this extremely stressful yet exciting season of my life. If it wasn’t for my agent Davian, and myVU team, Heather and Bri, I honestly don’t think that I would’ve made it to the finish line. I’m extremely grateful and thankful to have been blessed with such a team! I’m so excited to move in completely, and make new memories with my son, daughter and dog Bella, in our beautiful new home.

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars

We did a refi with Aaron at Veterans United. We had a lot of barriers to overcome; most were out of our hands. Overall, Aaron kept us abreast of everything and did his best to get us to the finish line. It's very apparent he genuinely cares about his clients and he's willing to stick up for us when things don't go smoothly. I want to thank Aaron for all of his efforts and can-do attitude.

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars
headshot image of Brian Jahnsen

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
headshot image of Bill Taylor

Loan Officer: Bill Taylor

NMLS# 1846875

5 out of 5 Stars

cordial,knowledgeable,helpful, for us the concierge wasn't needed but it's a nice added service.

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.