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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
465,482 reviews
873 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 465,482 unfiltered reviews

5 out of 5 Stars
headshot image of Jeremy Henry

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars

Phenomenal team! Jody is so patient and thorough. Kari was consistently checking in and on top of things. Sarah was so nice. Thank you Jody, Sarah, Adilenne, Kari, and everyone who had a hand in helping us finally close on this house!

headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Amy Carder

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars

James Walrod and his team were outstanding! They were knowledgeable and conscientious. They took a potentially stressful process and made it smooth and efficient. The client portal was extremely helpful.

headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars

Rachel, Bailey, Tre, and the whole team made this a very easy and pleasurable home buying experience. They were always available and quick to get back when anything was needed. Everyone is very nice and show that they care.

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars

Exceptional Teamwork and Support for My VA Loan Journey!
I cannot say enough good things about my experience working with Jared and Rhiannon. Jared and Rhiannon were incredibly knowledgeable, guiding me through the VA loan process with total transparency. They answered every single question I had, kept me informed at every step, and truly made me feel like they had my back as a veteran. Thank you for your professionalism, dedication, and care. Also, thank you both for helping me achieve this milestone! - Indira

headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Mr.Eli Chiles & Mr. Evan Oswald were the 2 Loan Officers that help me with my VA loan. They are so professional that they assist you all the entire process. They are very skillful,knowledgeable and trustworthy. They were always there for me. Thank you Mr.Chiles & Mr. Oswald. Josegarza

headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars

I love working with Jeremy and his team. I have gotten a loan and refinance with him and his team. Doing the refinance was such an easy process and stress free. You guys are amazing. Thank you for all you do!

headshot image of Jeremy Landrey

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

Jaimie and the team went above and beyond. They answered every question that we had and once we chose a home, they got us into it quickly. We are a couple of weeks past closing and they have checked in a few times. Our loan will likely be transferred to one of their partners, but I was told that they still monitor our rates and savings. I really appreciate that. We are grateful to have been paired with Jaimie.

headshot image of Jaimie Geiger

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
headshot image of Drennan Johnson

Loan Officer: Drennan Johnson

NMLS# 1849997

5 out of 5 Stars

Honest review?My team was beyond reproach. Every member went above and beyond. I was absolutely well informed at all times. Everyone on my team busted butt and allowed me the ability to close on my house in under 30 days.

headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Photo submission from Orlando H.

Chace, Anthony, Maria, Steph and the whole team were extraordinary. Chace and Anthony communicated with us throughout the entire building process and made our home buying process very smooth. We’re very happy that we chose Veterans United.

headshot image of Chace Tuck

Loan Officer: Chace Tuck

NMLS# 1884773

5 out of 5 Stars

My experience working with Veterans United was everything I could ask for as a first time home buyer. Our Loan Officer, Mark Manos, did everything in his power to help us every step of the way. He provided timely responses, knowledgeable answers to every question we had, and making sure my wife and I are set up for success after purchasing our first home together. I highly recommend anyone utilizing the VA loan to use Veterans United and specifically Mark Manos as your Loan Officer.

headshot image of Mark Manos

Senior Loan Officer: Mark Manos

NMLS# 1232372

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
headshot image of Kelsey Riggs

Loan Officer: Kelsey Riggs

NMLS# 1884444

5 out of 5 Stars

This has been one of the most enjoyable experiences I ever had.....spending money! However, working with my realtor and the whole Veteran's team, I'm not only satisfied with the whole experience, but especially the fast turn-around time. It felt so good when they put the keys to my new home

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

Charles is the man.

headshot image of Charles Saulberry

Loan Officer: Charles Saulberry

NMLS# 2319918

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5 out of 5 Stars
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars

Great team, great process. As a young guy buying my first home it was intimidating, but the team at VU took great care of me and made the whole process super easy from start to finish, from purchase to refinance these guys get it done.

headshot image of Ian Reed

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars

Beth went above and beyond for us to get into our first home! Highly recommend

headshot image of Beth Fletcher

Senior Loan Officer: Beth Fletcher

NMLS# 493035

5 out of 5 Stars
headshot image of Camron Hermann

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Photo submission from Coby A.

Buying a home can be incredibly stressful, but the entire team at Veterans United made the experience feel easy and supported from start to finish. Their communication was excellent, and the additional resources and guidance they provided truly helped take so much of the stress off our shoulders. We’re incredibly thankful to everyone involved for helping our family through such an important milestone.

headshot image of Nate Bohon

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars

The whole process was made easier than I hoped for. Everyone involved was helpful, professional, and knowledgeable. I would definitely 10/10 recommend.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

5 out of 5 Stars
headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

0.5 out of 5 Stars

The loan team was terrible …. Very hard to get ahold of them or get answers to the questions we had …. I told them during the times of 7am- 5:30pm est Monday through Thursday I’m working and can’t answer the phone and that I’m off Friday through Sunday … yet anytime they got back to me it was during the times I requested not to be called … and one time Mr Jay called me at work at like 9:30am and was very rude about an email that they claimed was sent to me but it actually was never sent …. The loan teams communication sucked … they were constantly waiting till the last minute to send us stuff that need to be done asap but took a few days to actually do …. Yes we got approved and bought the house but because of lack of communication on there end we almost missed out on the house we wanted …. The whole experience was supposed to be special considering it was our first time buying a home and it was not… it was a nightmare … the week of closing my whole loan teams was on vacation…and they sent us a house warming gift which we received the same day they told us they were pushing back the close date … and the worst part of it all was Mr Jay and his attitude… they pushed our closing date back because they had the wrong info from plaid and when I was called and told them the info was wrong … Mr Jay got an attitude so I hung up the phone ( I’m at work when this took place and I’m not going to argue with a grown man over the phone while I’m at work during the time frame I asked them not to call … then after I proved them wrong that they had bad info it was brushed off and they would even apologize for the rudeness

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

4 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

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