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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,847 reviews
615 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,847 unfiltered reviews

5 out of 5 Stars

Nathan Bitner was great. Very knowledgeable. Answered every question I had in depth, explained and made sure I understood everything. Made sure you knew exactly what was going on during the whole process. Quick and efficient.

headshot image of Nate Bitner

Loan Officer Team Lead: Nate Bitner

NMLS# 1374361

5 out of 5 Stars

Kapil, Richard and there's of the team we're amazing from start to finish. kept me updated constantly, answered all forms of communication, and set expectations. easy to work with and they worked hard.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars

The team was excellent; no complaints. Everyone responded quickly and was very clear about what to expect and the timelines.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

5 out of 5 Stars

Probably had the easiest house-buying process of 2026, even with the craziness of the market. The whole team was calling me with updates, and advice practically every other day. Any question I had was responded too within 24 hours.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Photo submission from George W.

Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars

Josie was very helpful at explaining everything throughout the process all the way until closing. She was always responsive and worked fast through really difficult and tight deadlines to make closing as fast as possible.

headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Celina Mowrey

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars

The entire team was absolutely top tier.
My wife and I felt as if we were the only people getting into a house. Anything I asked for that I was concerned about had a professional response quickly. Everyone was very nice and thorough thoughtful explanations were great so this Infantryman had a clear understanding of everything.Absolutely top tier all around Clint and Shannon ... Thank you very much for everything.. top tier.

headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

4.5 out of 5 Stars
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars

I had the wonderful opportunity to work with Stephen for about eight months, and I couldn't be more thrilled with the experience! Although I've purchased homes and used VA loans before, having Stephen as my loan officer truly set this experience apart. His blend of genuine care and professional expertise made all the difference during what was sometimes a challenging and emotional journey for us.Stephen's thoughtful check-ins and clear explanations were incredibly reassuring. His authentic empathy shone through at every step, making us feel supported and understood. Because of him, we are excited to recommend Veteran's United to family and friends—we are truly thankful for Stephen!A heartfelt shout-out to the entire team, especially Aldin S and Max, whose kindness and assistance were a joy. I will genuinely miss our interactions with the VU team. Wishing everyone all the best, with a special cherry on top for Stephen! He absolutely deserves a promotion for the outstanding work he does!

headshot image of Stephen Scott

Loan Officer: Stephen Scott

NMLS# 2061823

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5 out of 5 Stars
headshot image of Katie Smith

Loan Officer: Katie Smith

NMLS# 924534

5 out of 5 Stars

Chris Hodge, and Paige Thompson were great to walk me through this process! They were extremely professional and supportive, and I will recommend them to my family and friends!

headshot image of Chris Hodge

Loan Officer: Chris Hodge

NMLS# 2740719

4.5 out of 5 Stars

Very good customer service and very patient

headshot image of Anne Kuster

Loan Officer Team Lead: Anne Kuster

NMLS# 1068788

5 out of 5 Stars

Amanda and her team made our home buying journey a wonderful experience. They helped us every step of the way and made themselves available to us anytime we needed assistance, reassurance, or guidance. Can’t recommend them enough!

headshot image of Amanda Laws

Branch Manager: Amanda Laws

NMLS# 12419

5 out of 5 Stars

I love my entire team. They are the finest group of people to work. I love you guys. We love you guys. Thank you from the bottom of our hearts.

headshot image of Ken Ordyk

Loan Officer: Ken Ordyk

NMLS# 2703169

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

5 out of 5 Stars

My loan officer Laura Wilson was amazing. She responded to emails quickly and was very helpful

headshot image of Laura Wilson

Loan Officer : Laura Wilson

NMLS# 2416449

5 out of 5 Stars

Collin got us pre-approved quickly and made himself available to answer any questions we had. He made the final loan process stress free and kept us updated throughout.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars
headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Jamie Itamoto

Senior Loan Officer: Jamie Itamoto

NMLS# 2037615

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Experience first-hand why 383,323 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Michelle Dapkus

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars

The day of closing it seemed like no one knew what had to be done still or needed. Was asked to send invoices of things I personally did a couple of times. The issue was wood for drainage that needed to be cut. No one said anything I would of cut that wood if told. But it was part of the repairs outlined that was sent for the fix. Other than that it was a pleasant experience. Eric and Courtney did a great job.

headshot image of Eric Voss

Loan Officer: Eric Voss

NMLS# 2770519

5 out of 5 Stars

Tim, donna, zachary- everyone was phenomenal in making this an easy, streamlined process.

headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4.5 out of 5 Stars
headshot image of Darin Jobe

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
headshot image of Bryan Walther

Loan Officer: Bryan Walther

NMLS# 2637187

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars

I cannot say enough good things about my experience with Veterans United! My homebuying journey was definitely not the easiest, and there were moments when I felt discouraged, but the team made sure I stayed informed and supported throughout the entire process. What I appreciated most was their communication, patience, and willingness to find solutions instead of just telling me no. They truly went above and beyond to make sure I made it to the closing table.

headshot image of Emmy Curry

Loan Officer Team Lead: Emmy Curry

NMLS# 2341610

5 out of 5 Stars

The absolute best people to work with in buying a new home! They answer every call, explain everything, and give you the best options to fit your needs!

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Kelly Herigon

Loan Officer: Kelly Herigon

NMLS# 1812815

4 out of 5 Stars
headshot image of Mason Fast

Loan Officer: Mason Fast

NMLS# 2789280

4 out of 5 Stars

Wasn't too thrilled I was offered a 7.5% and had that written up but a 6.99% was just an ask away after I mentioned shopping around. Thought that was a little underhanded. But great experience afterwards.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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