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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
450,046 reviews
679 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 450,046 unfiltered reviews

5 out of 5 Stars

The team was great with explaining everything and to ensure we were informed.

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

4.5 out of 5 Stars
headshot image of Tyler Salter

Loan Officer: Tyler Salter

NMLS# 1731461

4 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars

I was extremely grateful, everyone was so kind and helpful throughout the process. Thank you so much!

headshot image of Alexei Kotchetov

Loan Officer: Alexei Kotchetov

NMLS# 2483252

5 out of 5 Stars

The entire team was great working with. They were on top of everything and helped close my loan very quickly.

headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars

They were so helpful if I didn’t understand something I was encouraged to call the answer any questions no mater how small or large it was I would use them for any home buying needs in the future thanks to all my loan team

headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

4.5 out of 5 Stars

Every team member was very helpful and patient. I was not a cut and dry application. It had it's complexities. I am very happy with my VU team.

headshot image of Katie Mottet

Loan Officer: Katie Mottet

NMLS# 1377183

5 out of 5 Stars
headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Benjamin Hummel

Loan Officer: Benjamin Hummel

NMLS# 2342632

5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

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5 out of 5 Stars
headshot image of Ashley Jarrett

Loan Officer: Ashley Jarrett

NMLS# 1878900

5 out of 5 Stars

I could not have asked for anything better than what I've gotten. The team that I received were so professional, knowledgeable and catered to every question that I had an amazing first-time homebuyers experience highly recommend this team of professionals.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
headshot image of Jody Overacre

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
headshot image of Aaron Hayes

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars

This is the second time that I’ve bought a home using Veteran’s United. I recently closed and am very satisfied. Anytime you purchase a home there is a daunting task of finding paperwork and receipts etc. we got through it.. The entire team who handled my loan is to be commended, they made it happen. Thank all of you so much!

headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars

Lisa and Melissa was fantastic. They always respond quickly, nice, friendly and helpful. The reason I gave 7 out of 10 is the final step where we need to have the final number to transfer money to the title company was delay. I have to keep following up and we didn’t know until afternoon of the day before closing.

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

I appreciate the Veterans United team that helped me through the home buying process. At every stage, everyone did their best to help, and make sure I knew all the information that I needed.

headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

5 out of 5 Stars

The experience was absolutely incredible as well as the registration process, approval/ pre approval, and everything in between was just extremely easy to navigate and understand

headshot image of Lisa Durand

Loan Officer : Lisa Durand

NMLS# 16441

Ready to see for yourself?

Experience first-hand why 357,743 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars
headshot image of Paul Grise

Loan Officer: Paul Grise

NMLS# 1855193

5 out of 5 Stars

Everyone was wonderful. It was such an easy process. Will definitely buy our next house with them!

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

Eric, Maria, Laura, Stephanie I want to thank you all so much for everything and making this the easiest and fastest close on a house I’ve ever seen. I hope you all get promotions and bonuses for such an amazing job you all have done with helping my wife and I through this process. I will always recommend you all to anyone I know needing to buy a house.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars

Lance personalized my experience and made himself available for any question I had, at any time. Lance, Tyler and the entire team work for a professional and trusted company. If I buy again, I will do it with Veterans United. Thanks Lance!

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars

Yall were super easy to work with and amazingly smooth.

headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars
headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars

I am a first time buyer…did not know anything about the full process…any question I asked was answered immediately…

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

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