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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
468,432 reviews
1,008 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 468,432 unfiltered reviews

5 out of 5 Stars

Thank you to the entire team at Veterans United. The process was smooth and straight-forward.

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

5 out of 5 Stars
headshot image of Bryant Chambly

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars

This was the best place team for me to finally get my home. I am extremely greatful for the support and guidance from Ryan Sherman and Hope Smith. They were patient with me and were always available to answer my questions, even after work hours and weekends. I did not have to wait long for a response, and that helped give me the confidence to finally close the deal. This was my third year trying and I was happy to finally get to the finish line, and right before the 4th of July. Hawu' (Thank you)

headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Kenny Scheer

Loan Officer: Kenny Scheer

NMLS# 2253513

5 out of 5 Stars

Our experience with Veterans United was exceptional from start to finish. David Christensen, Rhiannon, and the entire loan team were professional, knowledgeable, and always available to answer our questions throughout the home buying process.As first-time homebuyers using a VA loan, we weren’t sure what to expect, but they made every step easy to understand and kept us informed the entire way. Even when we had our first contract fall through, they stayed with us, supported us, and helped us move forward until we found the right home.Thanks to their hard work, we were able to close on our first home, and we couldn’t be more grateful. If you’re a veteran looking to buy a home, I highly recommend Veterans United and this amazing team. They truly care about the people they serve and go above and beyond to make the dream of homeownership a reality.Thank you again, David, Rhiannon, and everyone at Veterans United, for helping us achieve such an important milestone!

headshot image of David Christensen

Loan Officer : David Christensen

NMLS# 2086681

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Trevor Damer

Senior Loan Officer: Trevor Damer

NMLS# 1699779

5 out of 5 Stars

They were very knowledgeable. It was a smooth process.

headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

5 out of 5 Stars
headshot image of Nick Kundert

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
headshot image of WhitneyR Brown

Loan Officer: WhitneyR Brown

NMLS# 2143212

5 out of 5 Stars

Jon and his team have just been incredibly helpful and made this process one of the easiest I’ve been through.

headshot image of Jonathan Beahan

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars

Amazing job, they even remembered me mentioning I had a tuxedo and got her some amazing gifts !!! Very happy!

headshot image of Zach Nelson

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars

When I decided to use my VA Loan, Scott Beasley was the representative who was assigned to me; he is great. From applying for the loan to closing, everything was so easy and flawless. If you called with a question he would return your call. He and his whole team are true professionals.

headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

2nd time working with VU, specifically due to Jodi and her support on my loans. I met Curtis from her team and together they really helped secure our new home quickly. Without VU, Jodi and Curtis I feel we would have not been able to get our pre-approval done quick enough for us to secure a once in a lifetime home that had recently came on the market. Quick, professional, uber helpful and courteous. Thanks VU Team!

headshot image of Jodi Coons

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars

Extraordinary service and commitment to us during our home buying journey

headshot image of Nissi Kunjummen

Loan Officer: Nissi Kunjummen

NMLS# 2674671

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

4.5 out of 5 Stars
headshot image of Cole Abram

Loan Officer: Cole Abram

NMLS# 1867214

5 out of 5 Stars
headshot image of Nina Paddock

Loan Officer: Nina Paddock

NMLS# 2167201

4.5 out of 5 Stars

Despite all the obstacles everyone on all sides really helped out in all ways possible in an efficient and dedicated way.

headshot image of Sarah Streeter

Loan Officer: Sarah Streeter

NMLS# 2026781

5 out of 5 Stars

All of the staff we're extremely helpful and made the whole process much easier. I definitely had a great team helping me through everything, start to finish. And now I'm a new homeowner of a beautiful home.

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

This is by far the best mortgage loan process I’ve ever experienced. Veterans United have streamlined the whole loan process reducing a lot of the stress and confusion associated with VA mortgage loans.
They use technology to keep me informed and on track throughout the whole process. I love the Veterans United app (It’s well thought out, intuitive and user friendly). Finally, the staff. From the initial inquiries all the way to closing escrow, the entire team was there every step of the way. They provided outstanding customer service, they answered all my questions and addressed all my concerns. I couldn’t have asked for a better loan officer than Ashley Palmer. She and her team are very knowledgeable and supportive of my mortgage needs. It really was a personalized service for my unique situation and they we’re outstanding.

headshot image of Ashley Palmer

Loan Officer: Ashley Palmer

NMLS# 2774419

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5 out of 5 Stars

Our experience with Bill Musick and the entire Veterans United team was outstanding from start to finish. They made what can often be a stressful home-buying process feel seamless, smooth, and surprisingly easy. Every step was clearly explained, communication was prompt, and we always felt supported and informed.Bill and his team consistently went above and beyond to ensure everything stayed on track, and their professionalism, knowledge, and genuine care gave us complete confidence throughout the process. We truly felt like more than just another client.If you’re looking for a lender who is responsive, trustworthy, and committed to making your home-buying experience exceptional, I cannot recommend Bill Musick and the Veterans United team highly enough. Thank you for helping make our dream of homeownership a reality!

headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
headshot image of Brian Flanigan

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars

Very friendly, easy to work with, quick to respond to questions and access to a lot of different resources

headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

4 out of 5 Stars

Mckensie did a great job and was very helpful!

headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

4 out of 5 Stars

The team was great! The only complaint is I did not receive my final numbers until the late afternoon the day before closing. That created an issue with wiring the funds which evolved into a bigger issue involving the seller and the closing on his new property.Other than that, Ryan was great along with the team. I would use him again.

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

3 out of 5 Stars
headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

4 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

1 out of 5 Stars

William was the only bright spot about the process. Amber Jobs and the lady that did the underwriting are absolutely horrible and should no longer be employed. I almost walked away from the process after the second time talking with amber. William reached out and smoother things over.
Also, this is America why do i need to justify moving. The whole process this time as an already customer was tedious and unnecessary. Your underwriting made equifax call Veterans United to make sure I was current. It's your own damn company. Who does that.
I used to recommend you, never again.

headshot image of William Reschke

Loan Officer: William Reschke

NMLS# 2042066

4 out of 5 Stars
headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

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