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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,764 reviews
670 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,764 unfiltered reviews

5 out of 5 Stars

Heidi was amazing! Her communication was off the charts, always keeping me updated and on track. She and her team had us ready to close early, which was a huge relief.

headshot image of Heidi Bailey-Houston

Loan Officer Team Lead: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
headshot image of Eric Perrigo

Loan Officer: Eric Perrigo

NMLS# 1960972

5 out of 5 Stars
headshot image of Nick Bruno

Loan Officer: Nick Bruno

NMLS# 2024186

5 out of 5 Stars

Veterans United was so easy to work with. They made everything smooth sailing and always kept us up to date. I pray and hope this is our forever home, but if there comes a time we’re looking again, Veterans United will be the company we will work with.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Lauren Smith

Loan Officer: Lauren Smith

NMLS# 2167073

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars

I really liked how Veterans United was with me every step of the way. They responded on weekends, while on vacation, in the middle of the night. They really seemed to understand that even though this is just their job, that it was my LIFE and every thing that went well or any snag we hit directly affected my family being safe and secure. They really took it seriously.

headshot image of Andy Strubel

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars

They worked very hard and helped us all the way to get our house

headshot image of Jacob Johnston

Loan Officer: Jacob Johnston

NMLS# 2342424

4.5 out of 5 Stars
headshot image of Thomas Champion

Loan Officer Team Lead: Thomas Champion

NMLS# 1102159

5 out of 5 Stars

This took some doing! But the crew at Veterans is outstanding!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
headshot image of Maggie Schuh

Loan Officer: Maggie Schuh

NMLS# 1873211

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5 out of 5 Stars
headshot image of Christopher Conrad

Loan Officer: Christopher Conrad

NMLS# 2680963

5 out of 5 Stars

My team truly looked out for me, thanks all you guys and ladies

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
headshot image of Tyler Dunn

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars

Amazing team!!
Wonderful people the team was wonderful!
They all helped from the start to the end

headshot image of Mark Dischert

Loan Officer Team Lead: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Don Smith

Loan Officer: Don Smith

NMLS# 1969556

5 out of 5 Stars

If you want to leave a positive review for Veterans United, you could say:> **I had a great experience with Veterans United throughout the home-buying process. Their team was professional, responsive, and patient in answering all of my questions. As a first-time homebuyer using my VA loan, I really appreciated having people who understood the process and helped guide me through each step. Despite some challenges along the way, they continued to communicate with us and work toward getting us to closing. I’m very grateful for their support and for helping my family achieve our goal of becoming homeowners. I would definitely recommend Veterans United to other Veterans and military families.**

headshot image of Phil Stroessner

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
headshot image of Eric Johnson

Loan Officer: Eric Johnson

NMLS# 2015697

Ready to see for yourself?

Experience first-hand why 378,147 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Jake McKay

Loan Officer: Jake McKay

NMLS# 2736912

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Jeff and his team are phenomenal and do amazing and speedy work to get you into your new home and the process is simple and streamlined.

headshot image of Jeffrey Ferguson

Loan Officer: Jeffrey Ferguson

NMLS# 201868

5 out of 5 Stars

Steve was awesome. Very communicative and personable. Made the experience great

headshot image of Steve Schuh

Loan Officer: Steve Schuh

NMLS# 1638494

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars

Matt, Melanie, and their team went above and beyond for my family throughout a transaction that took nearly a full year to complete. At every turn, they provided thoughtful guidance, helped us navigate difficult decisions, and gave us the confidence and peace of mind that came from knowing we were working with people who genuinely cared. This was my second experience with Veterans United, and I specifically returned because of the exceptional service Matt provided during my first home purchase. Once again, the entire team exceeded expectations and went above and beyond to help us get to the finish line. I cannot recommend Matt, Melanie, their team, and Veterans United highly enough—they are truly a first-class team that consistently gives their very best to their clients.

headshot image of Matt LaTorre

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars

Justin and team were with me every step of the way. They explained everything in depth and tried to work as best they could within the requirements I needed by closing on our home. Justin even answered phone calls over weekends and around holidays. Fantastic experience during this home buying process.

headshot image of Justin Wandel

Loan Officer: Justin Wandel

NMLS# 1721211

5 out of 5 Stars
headshot image of Zach Kieffer

Loan Officer Team Lead: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars

This is the second time I've used Veterans United to get a home and everytime, I got in the home. They do not stray from professionalism. David Kitchen and his entire team looked out for us the entire way through the homebuying process. Any time we had questions or needed help they were always quick to respond. Thank you again Veterans United. We appreciate you.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars

I was kept up to date from start to finish, this kept my anxiety low 😁 if I had a question a simple phone call, text or email took care of it. Clint team members were fantastic to work with.

headshot image of Clint Hamilton

Loan Officer Team Lead: Clint Hamilton

NMLS# 1224235

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