The team here at VU helped my family and I find the right home. Kyle, Alyssa, and Adam assisted me the most, they are helpful which made the process as stress free as possible. I would most definitely recommend their services to any one looking for a home.
We had a great experience with Veterans United. The entire process was so well guided that I honestly didn’t have to think or worry about much—they kept us informed and made sure we always knew what was needed and what came next. I also felt completely comfortable asking questions throughout the process. Eli, Kait, Joshua, and I’m sure several others behind the scenes were awesome to work with. They made buying our home feel easy and straightforward from start to finish. I’d absolutely recommend Veterans United!!!
I’m euphoric over the whole process and enjoyed working with Kenny and Matthew immensely they were awesome.
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I was very pleased with how my VU team operated from opening to closing and in getting us to our dream house. 5 stars all the way. Knocked it out the ballpark.
Mike and his staff were great to work with. Very smooth loan process and closing as well.
I’ve never bought or owned a house before but thankfully the process was simplified and definitely easy thanks to Veterans United. Any and all questions were answered by everyone involved whether it be with insurance, inspections, and moving.
Kyle did an amazing job walking me through everything I needed to help the mortgage process go smoothly!
Buying my first home was definitely an experience and, more than anything, a major learning process. There were times when I became frustrated and honestly considered walking away from the process, primarily because there were things I simply did not understand as a first-time buyer.What I appreciated was that my lender continued working with me and my realtor to resolve the different issues that came up along the way. The process was much longer and more complicated than I expected, but in the end, I gained knowledge that I can now share with other veterans who may be going through the home-buying process for the first time.I give the lender and the overall experience a 9 out of 10. There is always room for improvement, but I am thankful for the effort, communication, and teamwork that ultimately helped me become a homeowner.
I really appreciate Amanda and my whole team there at Veterans United. Would not hesitate to refer and recommend Veterans United for home loans. Amanda Rapp was amazing and handled everything professionally and diligently. She is an asset to your company.
Amanda and Dylan were so great. My process was easy and straightforward. Amanda is so friendly and nice and even though we closed on our house, we will still be in touch.
This has been an exceptional experience. From the first contact to the closing, it has been great.
I have used this mortgage broker before. The first time it was a dream and I truly enjoyed my experience. The second time, however, was a complete headache and very stressful situation. I understand the issues come up during buying a house, totally understandable. It was extremely difficult though to get answers or even get a response in general in a timely manner. If I did get a response, it was rather vague or didn’t completely answer the question. One time an issue almost delayed my closing, it was a problem with my homeowners insurance and the roof. I could not get a clear answer on what needs to be done in order to handle the situation. Finally my Realtor had to step in and push very hard to finally get the answer that it was a mistake and they will fix it. This was two days before closing, and I was scared. I was going to not be able to close on my house. Once again, I totally understand that things need handled, and that things come up, it is the lack of response in the lack of clarity that was frustrating. My Realtor told me that she had prior experience with veterans unit and it was not good, but I assured her I had a great experience the first time. I am starting to understand now what she was saying when she told me this. I enjoyed working with Rich and he was pleasant to talk to, but his team was difficult to reach and work with. I even had issues after closing with funds being dispersed properly that I still had to send several emails to even start to get an answer That makes sense. Once again, it was an error, and I was given a credit, thankfully. I appreciate that, but I was still very stressed out in my insurance agent, very upset that she was not given the funds on time as stated previously several times by her. I am hoping that this error does not cause a lapse in coverage when this mistake had nothing to do with me. I’m only worried that if I did not get involved and start messaging different people that it would not have been handled.
Did not close on the Date it was to be recorded. Ended up costing more on our Move in.
Hey Christian and Sara.
I can't begin to thank you and your team for the exceptional professionalism displayed during the process of purchasing my home. You kept me informed and explained everything without exhaustion. You and your team should be commended for all you do and for going the extra mile to assure it's done with perfection. Man, on behalf of my family, we thank you all!!Secondly, we were overly excited and surprised with the gift we received in the mail. It was spot on! You personalized it like you knew everyone in the family to include my baby boy, who happens to love Gracie's Corner. Don't know how you knew, but great, job team! We really appreciated the gift. I will always recommend Veterans United.Again, we can't thank all of you enough!Much love,
Alfonzo Livingston, M. ED.
Lisa Durand was amazing! So attentive to our questions and helpful throughout the home buying journey


