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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,535 reviews
735 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,535 unfiltered reviews

5 out of 5 Stars

I had an incredibly smooth and easy home buying experience with Veterans United! Joel and his team were absolutely incredible! They were there every step of the way to help and explain everything throughout the process. As a first time home buyer the experience was daunting to say the least and they made it not only enjoyable but educational as well!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

0.5 out of 5 Stars

The appraiser was the absolute worst they sent out. They wouldn’t send someone else out since she took almost 3 weeks to get report back and our realtor agent ended up doing her work.
The loan company should have sent another appraiser out immediately.

headshot image of Brandon Snyder

Loan Officer: Brandon Snyder

NMLS# 2736697

5 out of 5 Stars
headshot image of Blake Crutchfield

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
headshot image of Amanda Dusenberry

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

4 out of 5 Stars
headshot image of Lee Montano

Loan Officer: Lee Montano

NMLS# 165771

5 out of 5 Stars

Aaron Guinn provided the most exceptional home buying experience! The buying process can definitely be a very overwhelming and stressful process. United Veterans has so many options and assistance offered to Veterans in order to ease that process. Aaron made that come to full terms and always, yes, always went above and beyond the call of duty. He is the epitome of customer care, not just service. He was our go to for everything, to include concierge. He knocked out the middle man and made things convenient and effortless. If he didn't have an answer, he not only found it, he made it happen. He saw us through from start to finish without ever missing a step! When things appeared to become frustrating, he eliminated it quickly and efficiently. Aaron didn't just speak words of care, he gave it endlessly. No lies or false promises, he delivered every time, serving with total integrity with the customer needs at the helm. This is what Veterans United does. Nothing but the best for those who served, they serve because we served. If you're looking for a quality stellar experience with the best that is out there, United Veterans is it! Look no further, you won't regret it! Thanks Aaron Guinn and Veterans United!🇺🇲....From two Veterans who proudly served, Jackie and Cliff Dunn.🙂🇺🇲

headshot image of Aaron Guinn

Loan Officer: Aaron Guinn

NMLS# 2079487

5 out of 5 Stars
headshot image of Nicholas Starkel

Loan Officer : Nicholas Starkel

NMLS# 2662792

5 out of 5 Stars

From the beginning I was very on edge, but the professional of my team were truly amazing to work with.
Day in and day out they never missed a beat. Every question comment concern they always addressed in a timely manner. I know it's their job but you truly feel that connection that they are going out of their way to get you the best overall experience.
I couldn't have been more happier than I was with my team, such a smooth, simple transaction.

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

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5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars

Jamie and Chad are awesome, has been great working with them.

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Christopher Bowen

Loan Officer: Christopher Bowen

NMLS# 2486519

4 out of 5 Stars
headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Photo submission from Kevin H.

I was very impressed with the Team at Veterans United keeping use informed and up to date with entire process, and walking use through all the Documents to get everything done in a timely manner. I would Strongly Recommend a Veteran to use Veterans United for there Home Loan, the Teams there are Incredible.

headshot image of Stacy Sumpter

Loan Officer: Stacy Sumpter

NMLS# 865042

4 out of 5 Stars
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars

This is my second purchase with Rachel and her team - an absolute pleasure doing business with them again. They are so polite, wonderful to work with and make the whole process easy!

headshot image of Rachel Gruber

Loan Officer: Rachel Gruber

NMLS# 1482523

5 out of 5 Stars
headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

1 out of 5 Stars

I am not sure that I understand why multiple instances of verbal assault of me in the form of multiple people I spoke with as “professionals” working for veterans united was part of the home buying process for us including Emily and also Summer who would not stop insulting me multiple times during the contract signing in my home. Yes I am a military spouse. My husband was not impressed by this either .

headshot image of Brittany Lucy

Loan Officer: Brittany Lucy

NMLS# 2741924

5 out of 5 Stars
headshot image of Mallory Mason

Loan Officer: Mallory Mason

NMLS# 2801193

5 out of 5 Stars
headshot image of Crystaline Loveless

Loan Officer: Crystaline Loveless

NMLS# 1211028

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars

Torri is outstanding! Big Thanks!🙏🏽

headshot image of Torri Thomas

Loan Officer: Torri Thomas

NMLS# 2328463

5 out of 5 Stars

Absolutely outstanding experience with Veterans United. My team went above and beyond every step of the way. Their communication was incredible — most of my questions were answered within the same hour, and they always made sure I understood the process completely. The amount of knowledge, support, and professionalism they brought made the home-buying experience smooth and stress-free. I truly felt like they cared and wanted the best for me. Could not recommend them enough.

headshot image of Jeffrey Ellison

Loan Officer: Jeffrey Ellison

NMLS# 2640957

5 out of 5 Stars

Veterans United is always my first call when I need a mortgage or refinance.

headshot image of Brian Bradley

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Photo submission from Douglas M.

Everyone of their staff was extremely responsive, knowledgeable and helpful. They made the process flow and made our dream of buying another home possible.

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars

Scott did a great job. We love our new home.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars

The whole team at VU were very professional and very helpful! I was truly amazed at how the team was able to get me in a house is quick and painlessly.

headshot image of Katie Wann

Loan Officer: Katie Wann

NMLS# 2772157

5 out of 5 Stars

Our experience with Veteran’s United was excellent and far exceeded our expectations. The app is extremely user friendly, and they were always there to help out with anything we needed!

headshot image of Tony Stephenson

Loan Officer: Tony Stephenson

NMLS# 1542765

4.5 out of 5 Stars
headshot image of Josie Weishaar

Loan Officer: Josie Weishaar

NMLS# 2030448

5 out of 5 Stars
headshot image of Corey Bruns

Loan Officer: Corey Bruns

NMLS# 2027182

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