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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,972 reviews
655 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
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Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,972 unfiltered reviews

5 out of 5 Stars

Working with and trusting United Veterans was an experience that I'll never forget. This was my first time purchasing a home with the VA loan and they, kindly, patiently and thoughtfully walked me through the whole process. Everything went so smoothly, despite one challenge with the home's title. The UV team (especially Tim) are professional and experts in their fields in a way that likely can't be matched anywhere else. If you are a veteran and are considering purchasing a home using the VA loan, there is absolutely no other organization or lender I would recommend more. It took less than 60 days, and now I am a first time home buyer. It almost doesn't feel real. Thank you so much to United Veterans! I will be an advocate for life.

headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars

Before starting my first home-buying journey, I asked friends and relatives about their experiences and heard about nothing but delays, paperwork headaches, and frustration. My experience with Veterans United could not have been more different. From day one, Mary Davis and her team were right by my side. Their structured to-do list eliminated the guesswork, giving me ample time to gather paperwork and make any necessary appointments and complete tasks without stress. We closed in 30 days flat, and the entire process was smooth, professional, and transparent. I am deeply grateful to Mary and the team for turning what could have been an intimidating milestone into such a positive experience for our family of finally owning a home.

headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars

Honestly didn't know if I would ever be able to afford to purchase my own home, but thanks to veterans united they turned my dream into a reality.

headshot image of Hunter Hukari

Loan Officer Team Lead: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Photo submission from George W.

Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!

headshot image of Drew Tee

Loan Officer: Drew Tee

NMLS# 2734299

5 out of 5 Stars
headshot image of John Kiely

Loan Officer: John Kiely

NMLS# 2709243

5 out of 5 Stars
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

Beth and Nikki were absolutely amazing in making this process go smoothly! They answered every question promptly and directly. They helped us overcome every obstacle and inconvenience without frustration. They even worked double time with their team to ensure we were able to close on time. Can not say thank you enough!

headshot image of Beth Fletcher

Branch Manager: Beth Fletcher

NMLS# 493035

5 out of 5 Stars

Jeff was amazing! He was very attentive, professional and very knowledgeable. He listened to my concerns and was able to ease our anxiety with step by step guidance of the loan process, offer on new home and closings on both the selling house and the new home.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

4.5 out of 5 Stars
headshot image of Aaron McMahon

Loan Officer: Aaron McMahon

NMLS# 1884782

5 out of 5 Stars

Everything on the vu side was easy and straightforward. My case was delayed significantly because of issues with the seller and it was a short sale. Vu held on and helped as much as they could.

headshot image of Ryan Chinnis

Loan Officer Team Lead: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Joshua DeLeon

Loan Officer: Joshua DeLeon

NMLS# 1540815

5 out of 5 Stars

Very helpful though the whole process

headshot image of Tiffany Wallace

Loan Officer: Tiffany Wallace

NMLS# 2674644

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars

Molly Meis was incredible. She explained every detail throughout the process. Molly worked late to ensure I closed on time. I felt truly supported because of Molly’s expert understand of refinancing process.

headshot image of Molly Meis

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars

We worked mostly with Annie Salazar who was top notch!! We both loved her.

headshot image of Annie Salazar

Loan Officer: Annie Salazar

NMLS# 1099836

4.5 out of 5 Stars
headshot image of Mary Teson

Loan Officer: Mary Teson

NMLS# 1974450

5 out of 5 Stars

Love Jennifer, Dana, and Jeremy! It made the entire process easier having them by my side. All three of them are not only extremely knowledgeable, but were also very patient with me as this was my first time buying a home. I never felt like I was bothering them with all the questions I came up with along the way even after a plan was already in place. I truly feel so grateful to have met them and had them guide me through making the biggest purchase of my life. Thank you Jennifer, Dana, and Jeremy so much for all of your help!!

headshot image of Jennifer Stewart

Branch Manager: Jennifer Stewart

NMLS# 412226

5 out of 5 Stars
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

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5 out of 5 Stars

I wanted to take a moment to express my sincere gratitude for your incredible support throughout my home buying journey. Your team made the entire mortgage process remarkably smooth and easy from start to finish.
Going into this, I anticipated a stressful and complicated ordeal, but your clear communication, user-friendly portal, and constant guidance completely changed that experience. I always knew exactly what was needed and what to expect next, which gave me immense peace of mind.
Thank you for your professionalism, your dedication to serving veterans, and for helping me step into my new home with ease. I could not have asked for a better team in my corner.
Warm regards,Yolanda Feliciano

headshot image of Zachary Diggs

Loan Officer: Zachary Diggs

NMLS# 2301706

5 out of 5 Stars
headshot image of Jamie Hughes

Loan Officer Team Lead: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

5 out of 5 Stars
headshot image of Tonya Dawson

Senior Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars

I couldn’t have asked for a better experience with Veterans United! From start to finish, Adriana, Danny, and Mike were absolutely outstanding. Their professionalism, dedication, and genuine commitment to helping my family purchase our home made the entire process smooth and stress free. They were always available to answer questions, explain every detail, and make sure we felt confident throughout the process. What impressed me most was how much they genuinely cared about getting everything right for us. They treated us like more than just another loan application, and that meant a lot. As a service member, it’s reassuring to work with people who truly understand and appreciate those who serve. Veterans United has an incredible team, and Adriana, Danny, and Mike are a perfect example of that. I would recommend them to any veteran or military family without hesitation. Thank you all for helping make homeownership a reality for my family!

headshot image of Danny Reyna

Branch Manager: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Photo submission from Roberto R.

The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team

headshot image of Andrew Zynda

Loan Officer: Andrew Zynda

NMLS# 2115772

5 out of 5 Stars
headshot image of Melissa Kunkel

Senior Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
headshot image of James E. Walrod

Loan Officer: James E. Walrod

NMLS# 260324

1.5 out of 5 Stars

I would not recommend Veterans United when looking to buy a home. Yes, they make things easy with how they basically have all the POCs for each step you have to take in the home-buying process and connect you with those POCs. But besides that, I really wasn't impressed with the quality of service. I would constantly have to log in to the portal and reupload or repeat my explanations for whatever was being asked of me. Then communication became an issue, as some members of my team were out or had other things to attend to, which I understand; life happens, but I think having somebody to fill in or at least address questions is not a hard ask. I also ended up finding out I was going to be due to pay closing costs just days before closing, which is also partially my realtor's fault as well. I really just didn't like the fact that I was basically the last person to know. Overall, not a good first-time homebuyer experience for me.

headshot image of Andrew Beckett

Loan Officer: Andrew Beckett

NMLS# 403395

4 out of 5 Stars
headshot image of Travis Ward

Loan Officer: Travis Ward

NMLS# 1287868

3 out of 5 Stars

Kyle was rated a 10. He was the only one who supported us to get the loan through in 60 days.
Lori did a poor job of verbal communication until the final week before closing & then she pulled it off during the final days. Communication is key in completing a job successfully. You don’t know us & our story and we rely on you for close follow up! I would recommend United Veterans based solely on Kyle’s superior service.

headshot image of Kyle Bakker

Loan Officer: Kyle Bakker

NMLS# 1698016

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