Dealing with VU was a pleasure. Everyone was so helpful and pleasant every day all the time!
And a big thanks to Andrew Struttman who was always knowledgeable and helpful! Thank u so much.
Both Drew and Cori were gems to work with. Very responsive to questions, which we had many!! Would 100% recommend to veterans!
Overall, I had a positive experience with Veterans United throughout my home-buying process. Purchasing a home while relocating to another state and starting a new job came with its challenges, but the Veterans United team helped make the financing side of things manageable. I appreciated their assistance in navigating the VA loan process and getting everything across the finish line.While there were some stressful moments along the way, I was pleased with Veterans United overall and would recommend them to other veterans looking to purchase a home.
Want to thank Ken Ordyk for his great communication and strategy throughout the process. I believe he made it possible to get to the finish line and I appreciate his commitment to from start to finish
I had tried working with a different lender and months later they and denied me for a loan. I talked to Arlo at Veterans United and had a pre-approval completed in about 3 hours. Everything else through the process was just as smooth and we were able to close on our house early.
I cannot thank Mike at Veterans United enough for helping me purchase my first home! As a first-time homeowner, I had plenty of questions, and they always made me feel comfortable asking them. Their patience, communication, and wonderful service made such a big milestone feel much less overwhelming.One thing I especially appreciated was how quickly they called whenever there was good news. Hearing their excitement and knowing they wanted to share those moments with me made the experience feel personal. I felt supported and informed throughout the process, and those calls gave me even more to look forward to.Mike, thank you for your hard work and for making my first homebuying experience so memorable. I am truly grateful to have had you in my corner and would wholeheartedly recommend you and Veterans United to anyone ready to buy a home!
We had the best first home buying experience with Holly. She was very knowledgeable and attentive to every question we had. Holly went above and beyond. We couldn’t have asked for a better experience!
Very informative and always kept me up to date. Always answer questions right away. Very knowledgeable.
The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.
Toby and Donna were awesome in solving all problems and different issues that came up in past 5 months.
The Team at Veterans United did a wonderful job in helping me purchase my new home.
Matt and rae were awesome. I had last minute change the night before closing to pull out more money and they were able to facilitate it and get it done with no delay to closing. Awesome team!
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Company and the team were incredible! Helped every step of the way and they made it as stress free as possible. Thoroughly enjoyed the process and working with them! Told all my friends to use veterans united.
The entire home buying process was excellent. It was so streamlined and friendly all throughout the journey. I would highly recommend the entire team
Joseph Sepulveda and his entire team made the homebuying process, from start to finish, as smooth and stress free as possible for my wife and me. They were always available to answer our questions, provided countless resources, and went above and beyond to make sure we were prepared for our new home.What really stood out was how personal the experience felt. Joseph took the time to get to know me and my family and showed genuine interest in understanding what we wanted and needed in a home. It never felt like we were just another transaction. His team even went the extra mile by sending us a goodie basket for our pets, which was such a thoughtful and unexpected gesture!The realtor they recommended, Jane Vallarta, and her team were equally amazing. Jane genuinely cared about my family, was there to guide us throughout the process, and played a huge part in helping us close on a wonderful home.We couldn’t be happier with our experience with Veterans United. Between Joseph’s team and Jane’s team, we felt supported, valued, and taken care of every step of the way. I would absolutely recommend Veterans United, Joseph Sepulveda, and Jane Vallarta to anyone looking to purchase a home. Thank you all for helping make this milestone such a positive experience for our family!
Very on top of things. Would use them again.
The beginning process of buying our home was phenomenal. Everyone on the team was attentive, provided details, answered questions and was on top of things. After putting the offer in on the home and getting accepted that is when things went south. Matt F. Was helpful getting us over the Eric B. Who was helping with collecting stuff for underwriting. We were told we would be able to close in 30 days. We received things on the to-do checklists and then we heard nothing for a while week. I was then bombarded with multiple things to do on the checklist for things they needed and was told it was time sensitive to close in time. I got EVERYTHING in the same day. Then throughout the days the asked for things here and there. Then we were told everything was done and they were sending off for VA Approval. When they sent it off, we were originally told it was going to take 3 to 5 business days. Once the five day mark came around, we were told it was going to take 5 to 7.. the seventh day came around and we were told 7 to 10 business days. It ended up coming in on the 9th business day. However- they never told us what they considered as the 1st day so we were unsure of what day was what. We did have to speak with a supervisor to get an answer on anything because we kept getting the same answer with just a different way to word it from Matt and Eric about where we were in the process. Steph was able to figure everything out in a couple of hours. She was probably the most helpful towards the end of this process. After finally being able to close feels like a relief of not having to be through this process anymore. After we started the process with United we were actually warned about them and having problems and unfortunately we did experience some problems. I can only hope that the next person doesn't experience what we did and is given accurate information from the beginning.
