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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
473,019 reviews
653 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 473,019 unfiltered reviews

5 out of 5 Stars

Dustin and the team are amazing. Made my first home buying process as easy and stress free and possible. Thank you for everything and I’m happy to have you in my team.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars

Marty and his Team were a pleasure to work with. They replied promptly to my many inquiries and provided timely updates as my refinancing application progressed.

headshot image of Marty Gaddie

Branch Manager : Marty Gaddie

NMLS# 1745992

5 out of 5 Stars
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
headshot image of Dave Michaud

Senior Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Photo submission from Jackson B.

Communication was great. Always there to answer any questions I had and guide us every step of the way. Highly recommend!

headshot image of Jon Tempelmeier

Loan Officer: Jon Tempelmeier

NMLS# 2363775

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars

Very helpful and quick process. Full of knowledge

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
headshot image of John Parker

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
headshot image of Ryan Davis

Loan Officer: Ryan Davis

NMLS# 1964656

4.5 out of 5 Stars

Ellis Carter's team helped keep us on track and helped explain news solutions for set backs that we encountered in the process of closing on the home.VU was a good tool w a straight forward app that I appreciated!

headshot image of Ellis Carter

Loan Officer: Ellis Carter

NMLS# 2452369

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5 out of 5 Stars

I can't thank you enough "Team O." for being there with, and for me, through this challenging journey of refinancing my home. I also needed to take over everything from a divorce decree. I was so mentally overwhelmed when I called Veterans United. I had talked to other lenders but communication was lagging. I was a bit frustrated while trying to stay hopeful. I had prayed that someone would just hold my hands, and help me get this done. Of my goodness, this team was the answer to my prayer. It has been so surreal. From the first call and spoke with Lauren L., I felt relieved. She was calm, comforting, told me what to expect moving forwards, kept in touch until I was in the next step. Then, the rest of my team/family, Shelby W.- Kenzie T.- Rachel G.- Shae C., you were sooo amazing. Even the way you helped me stay focused and calmed, when the ex tried to give a hard time at the last minute, that was so appreciated. I didn't feel like a number or just a customer. I felt like family. You gave comforting words when I needed it. You didn't have to, but you chose to. I don't have the words. You guys kept me updated on everything going on, even when someone had to be out of town but others took over... I was able to close in so little time and effortless. I have already tell others about veterans United. l will continue to do so. I cannot thank you enough 🙏😊

headshot image of Kenzie Tree

Loan Officer: Kenzie Tree

NMLS# 2329393

5 out of 5 Stars
headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer Team Lead: Todd Keicher

NMLS# 447595

5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Ben Choi and Amanda Jennings were amazing throughout this process. They were responsive, efficient, and always worked through any challenges that presented themselves. Top shelf service!

headshot image of Ben Choi

Loan Officer Team Lead: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Geneva M.

The entire team wants you to succeed. Everyone roots for you. They work really hard to help to get into your dream home and I am very grateful for the assistance they have given me.

headshot image of Benjamin Long

Senior Loan Officer: Benjamin Long

NMLS# 1099960

5 out of 5 Stars

Candy and her team made me feel comfortable and informed during the entire process.

headshot image of Candy McGowan

Loan Officer: Candy McGowan

NMLS# 1222507

4.5 out of 5 Stars
headshot image of Michael Fible

Loan Officer: Michael Fible

NMLS# 2161436

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Matthew Reehl

Loan Officer: Matthew Reehl

NMLS# 1726845

4 out of 5 Stars

Everyone I worked with was friendly and knowledgeable. They were very on top of everything going on and able to answer every question I had.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

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Experience first-hand why 377,494 homeowners give us a perfect score!

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5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

Honestly, was a lot smoother than anticipated. Buying a home remotely was quite worrisome. But, Will and his team leaned forward on communicating, thoroughly explained all the steps and processes, and made sure that we stayed on track the whole time. 10/10 would recommend and use again in the future. Thanks team!

headshot image of Will Moulthrop

Loan Officer: Will Moulthrop

NMLS# 2771700

5 out of 5 Stars

Levi Jared and Neil were extremely helpful in all aspects of the process. If I had a question everyone of the helped out. Deb Almond on the other hand made the process way more stressful than it should have been.

headshot image of Levi Lenon

Loan Officer: Levi Lenon

NMLS# 1151148

5 out of 5 Stars
headshot image of Sean Newcomb

Loan Officer: Sean Newcomb

NMLS# 2774698

5 out of 5 Stars
Photo submission from Reginald B.

The entire staff is amazing my entire process was seemless and stress free

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
headshot image of Danny Leos

Loan Officer : Danny Leos

NMLS# 2353345

4.5 out of 5 Stars
headshot image of Billy Wundrack

Loan Officer: Billy Wundrack

NMLS# 2736682

5 out of 5 Stars
headshot image of Brett Kenney

Loan Officer: Brett Kenney

NMLS# 2094807

5 out of 5 Stars

It was delightful working with such professional and caring people while purchasing my new home! Samantha Graham and her team are not only thorough but also fun to work with and very informative. I appreciate their hard work and my wonderful surprise gift arriving on the day of closing!!! You are ALL amazing!!

headshot image of Samantha Graham

Loan Officer: Samantha Graham

NMLS# 1658101

4 out of 5 Stars

Chad and the team were good to work with. No issues experienced

headshot image of Chad Richert

Loan Officer: Chad Richert

NMLS# 2721309

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