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Veterans United Reviews

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
479,004 reviews
615 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 479,004 unfiltered reviews

5 out of 5 Stars

I appreciate how the team worked together and communicated every step. Thank Veterans United!

headshot image of Alex Horn

Loan Officer: Alex Horn

NMLS# 2147323

5 out of 5 Stars

I already started recommending my colleagues to VU. Everyone took care of me and kept me up to date. Great staff. Eric, Bailey, and the rest of Eric’s team are very professional and kept me at ease throughout the process.

headshot image of Eric Wetz

Loan Officer: Eric Wetz

NMLS# 1842871

5 out of 5 Stars
headshot image of Benjamin Pritchard

Loan Officer: Benjamin Pritchard

NMLS# 2266974

5 out of 5 Stars
headshot image of Jamie MacInnes

Loan Officer: Jamie MacInnes

NMLS# 2373405

5 out of 5 Stars

I have worked with Ali 2 different times now in buying a home, and she truly goes above and beyond! She's professional, helpful, easy to talk to, and extremely knowledgeable. I'd absolutely work with her again, and recommend her to my family members and friends!

headshot image of Ali Schellenberg

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Photo submission from Fermis H.

The folks at Veterans United from the start to the finish were there working with me to find my home . Recommending a Realtor and keeping me apprised of each step . I was amazed at closing in 30 days was even possible. I would recommend them 100%.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Nathaniel Fulkerson

Loan Officer: Nathaniel Fulkerson

NMLS# 2767910

5 out of 5 Stars

This is my second home purchase with VU and yet again it was an easy and stress free process. VU is knowledgeable and professional, and is always one step ahead of my best interests!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars

They made the experience super easy. They were very accommodating and understanding! Everyone I worked with was so kind and I felt like they had my best interest in mind

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

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5 out of 5 Stars

Communication can laps a bit through the process, but if you’re diligent on your end, it’s a simple process.

headshot image of Jordan Powell

Loan Officer: Jordan Powell

NMLS# 2529041

5 out of 5 Stars
headshot image of Rob Deleeuw

Loan Officer Team Lead: Rob Deleeuw

NMLS# 860610

3.5 out of 5 Stars

As a veteran myself, I would love to help any and all veterans moving in and around Berks County in Pennsylvania. Veterans United got everything in on time and were responsive when answers were needed.

headshot image of Aaron Brooks

Loan Officer: Aaron Brooks

NMLS# 1003530

4 out of 5 Stars
headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars
headshot image of Evan Campbell

Loan Officer: Evan Campbell

NMLS# 2732305

5 out of 5 Stars
Photo submission from Anthony S.

As a first time home buyer there was a lot of nervousness, but everyone involved from helping me build credit, and keeping me on track thru that phase was great.
The real estate agency, Brianna Crenshaw, did a phenomenal job, communicating, bringing a plethora of knowledge and understanding.
Craig has been there since the beginning, and we want to pass on our thanks for escorting us thru it all.
All the parts worked together and we are looking forward to the next chapter. Thank you all!

headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

5 out of 5 Stars

They were always there for us and helpful throughout.

headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars

Whole team experience.

headshot image of Logan Smith

Loan Officer: Logan Smith

NMLS# 2154219

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars

I was told that I should avoid Veterans United, but I’m glad I went with my gut. Everyone’s experience may be different..but mine was FANTASTIC. My team looked out for me every step of the way!!
I will be going through VU again for my next home…and may even have VU sell this current home.

headshot image of Cameron Whittaker

Loan Officer: Cameron Whittaker

NMLS# 1652287

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Experience first-hand why 382,597 homeowners give us a perfect score!

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5 out of 5 Stars

They went above in beyond during the whole process and communicated well during our first home buying process.

headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

4.5 out of 5 Stars
headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars

What everyone else said could not be done, Vet United said "yeah, not a problem" and did it! I cannot give Vet United enough Kudo points to level set them above everyone else because they exceed beyond any scale of measure the industry could offer.

headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars

Buying this home was a long, stressful process for us because of some unexpected circumstances. Collin and the rest of the team worked with us and kept us informed every step of the way. They were quick to explain anything that we didn’t understand and genuinely seemed to care. We will definitely recommend Veterans United to friends and family who want to buy a home.

headshot image of Collin Cochran

Loan Officer: Collin Cochran

NMLS# 2128747

5 out of 5 Stars

Very Good and detailed oriented

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
Photo submission from Tanja H.

Brandon and his entire team, as always "Go the Extra Mile" and ensure that a smile is always on our faces! Their attitude, professionalism, kindness and care certainly show through the efforts of this team! You never dropped the ball and kept in step with every timeline! There was no pressure, but I can certainly feel your enduring presence! You were always there with the right answers!I'm so glad to be a part of the VU family! Thank you so much!!!😇From a Joyful home owner, Tanja🤗🎉

headshot image of Brandon Sterr

Loan Officer: Brandon Sterr

NMLS# 2069970

5 out of 5 Stars

The service was exceptional! Communication was top notch. I have never had such an easy experience.

headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
headshot image of Aaron Swanner

Loan Officer: Aaron Swanner

NMLS# 1533682

5 out of 5 Stars

Excellent service.

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars

I would recommend Veterans United. The home-buying process had delays related to title and closing, which was stressful, but I appreciated the team’s support, patience, and updates as they worked through the issues. Thank you, Diego, for your assistance through the Home Buying Concierge program.

headshot image of Jonathan Beahan

Loan Officer Team Lead: Jonathan Beahan

NMLS# 181325

4 out of 5 Stars
headshot image of Craig Anderson

Loan Officer Team Lead: Craig Anderson

NMLS# 1464195

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