It's such a great place to start, they make you feel extremely welcomed.
Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU
The process was incredibly smooth. Everyone communicated quickly and clearly. All task were executed in a timely manner. I truly felt that I had a team focused on working for me. I wouldn't change a thing.
Nick Haller was my lender, and he was incredibly responsive to all of my questions and concerns throughout the home-buying process. As a first-time homebuyer, I truly appreciated his guidance and support. I’m very grateful to have worked with him.
Jamie and Derik were such a pleasure to work with! They tag-teamed me through the entire process; keeping me informed every step of the way. I asked for a quick close, and through all the hurdles my unique situations, they made it happen! We were closed in less than 30 days! The service that they provide vets like me is top notch! Thank you.
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Joe Koetting and his team were absolutely amazing. They made our first time home buying experience so smooth and enjoyable. Joe went out of his way to answer all our many questions promptly and took his time to explain everything about home buying to us, was available any time we needed, and was simply a pleasure to work with. We switched from a different lender to VU just because of the amazing customer service. We are very appreciative of the entire VU team.
Heidi Bailey is fantastic at helping move things right along. Bryan Kay was great to work with on to do lists and answers. I closed in 17 days
Mr. Justin Menard was simply exceptional. He made sure we understood exactly what we needed to do to complete next steps. Additionally, he went to war on our behalf given that the persons representing us had never worked on a VA loan and definitely did not understand the benefits conferred on Veterans when purchasing homes. Mr. Menard went above and beyond the call of duty dealing with third parties to help us complete our purchase. We are so grateful he was on our corner from beginning to end. Justin was simply a warm, caring, and dedicated advocate to the morning of closing!
Great experience from start to finish Kara and her team made the process quick, smooth, and easy to understand. We truly appreciate their professionalism and support in getting us into our new home.
We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!
Veterans United was absolutely AMAZING, educational, caring, supportive,ALWAYS available no matter the day or time! The amount of pure attention to us no matter how big or small they guided us and held our hand from the second we got approved till even after the closing! I do not have enough words or gratitude for the opportunity and blessings they have provided to give us our home!
Working with Nichole since 2021 has been very pleasant and productive at the same time. I felt at ease with her guidance, how she has always meticulously covered every aspect of what's in the client's best interest. I am ecstatic with that part more than anything. Also. Her teammates, one in particular Gray that has taken great effort to keep things in order, with such grace and kindness. I have to give a new nickname to Veterans United. It is the "chik fila" of real estate. Im going to encourage my "Battle Buddies" to rely on Veterans United. No nonsense, responsive to questions, excellent process and the best customer service that I felt like was SUPERB!! Five stars being the highest I give!!
Veterans United failed me. They failed to communicate that we could not receive seller credits for repair and they cost us over $12k at the last minute right before closing.Will not be recommending them or doing business with them again.
Shane Lowe and Kari Frank were amazing to work with. They helped with the unique technology Veterans United utilizes in the refinance process. I would recommend Veterans United to anyone looking to buy a home.
The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!
We had a great experience working with Jason as our lender. He was incredibly responsive, always taking the time to answer our questions and walk us through each step of the process. That level of communication made a huge difference. Jason consistently checked in with us throughout the entire process, which made everything feel smooth and supported from start to finish. He was always easy to reach, whether by call, text, or email, and we truly appreciated how accessible he was. Beyond that, he was kind, patient, and very informative—never making us feel rushed or overwhelmed. We felt confident and well taken care of the entire time. We would absolutely recommend him to anyone looking for a reliable and supportive lender.
Tonya was fantastic and made the whole process of this home loan so quick and easy.
They all did a fantastic job. I'll definitely recommend this team to everyone I know.
