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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
454,750 reviews
865 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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4.9 out of 5 Lending Tree logo
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 454,750 unfiltered reviews

5 out of 5 Stars

Process simple. The staff was super knowledgeable and helpful throughout the purchase. Thank you so much

headshot image of Jason Crone

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

4.5 out of 5 Stars

Enjoyed working with Shane and Rachael.
They ensured the process went very quick smooth.

headshot image of Shane Lamberson

Loan Officer: Shane Lamberson

NMLS# 2472373

5 out of 5 Stars

They was great answered all the questions we had and helped find all the papers we needed and was there when we needed them

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

4.5 out of 5 Stars
headshot image of Wendy Edde

Senior Loan Officer: Wendy Edde

NMLS# 1200036

4.5 out of 5 Stars

I would recommend using united veterans for refinance mortgage.I worked with both Bret and Brie.They both responded to my phone calls and text in a timely manner.I had a lot of questions and they kept me informed.

headshot image of Brett Schaeperkoetter

Loan Officer: Brett Schaeperkoetter

NMLS# 2291858

5 out of 5 Stars

I'm very happy with my results.

headshot image of Abbie Schneider

Loan Officer: Abbie Schneider

NMLS# 2059890

5 out of 5 Stars

Will and his team did a phenomenal job from start to end. They made the entire process very easy and straight forward which made the buying process stress free which was a huge plus for me and my wife who have very busy schedules.Great job to Will and his team we really appreciate all of their hard work!!
Jeremiah

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Rob Hayward

Loan Officer: Rob Hayward

NMLS# 1630408

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5 out of 5 Stars
headshot image of Brad Tweedy

Loan Officer: Brad Tweedy

NMLS# 1812017

4.5 out of 5 Stars

So far my only issue is the Title Company. I wish I would have been given the opportunity to use the Title Company in my city. I feel like the one used is slow with releasing funds and I called them and had to leave a message but have not recieved a return call.
With that being said, I highly recommend my loan officer Kelly Bivens. This is the second time she has helped me with a VA loan and the process went very smoothly both times. Melissa S was also extremely helpful. Thank you again to both.

headshot image of Kelly Bivens

Loan Officer: Kelly Bivens

NMLS# 2071882

5 out of 5 Stars

My entire team was great! They answered all my questions in a quick amount of time and were very easy to work with. I would definitely recommend.

headshot image of Taylor Plummer

Loan Officer: Taylor Plummer

NMLS# 2694711

5 out of 5 Stars

The team could have waited things out but for my sake they dmfound a way to close faster. Amazing work.

headshot image of Colin Vaughan

Senior Loan Officer: Colin Vaughan

NMLS# 2291856

5 out of 5 Stars
headshot image of Whitney Brown

Loan Officer: Whitney Brown

NMLS# 1122765

5 out of 5 Stars
Photo submission from Jesus G.

They helped me with the whole process from start to finish, guided me all the way, making sure I had all my questions answered. The process was very simple. And I know they can do the same for you. Don’t be afraid to give them a try. Being a veteran and using my VA home loan for the first time to purchase, I know who to use if I purchase another home thank you, to the whole team at veterans United.

headshot image of Tyson Smith

Loan Officer: Tyson Smith

NMLS# 2341988

5 out of 5 Stars

Veronica Colson and her team were superb and went above and beyond throughout the entire process. Overall, our experience with Veterans United was excellent. They were professional, responsive, and made the home-buying process smooth and easy to understand. Their guidance and support helped us feel confident every step of the way, and we truly appreciate the effort they put into securing our new home.

headshot image of Victoria Colson

Loan Officer: Victoria Colson

NMLS# 2340924

5 out of 5 Stars

Nathan and his team were amazing! Nathan stuck through it all even when things got rocky, he’s kind and patient and very knowledgeable about his job. 10 is not high enough 100/10.. Thank you for all the hard work and determination to get our loan approved!

headshot image of Nate Bitner

Senior Loan Officer: Nate Bitner

NMLS# 1374361

4.5 out of 5 Stars
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars

The V. U. team are exceptional they have gone above and beyond. They have worked on this for us tirelessly and finished on time.

headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
headshot image of Jackson Walker

Loan Officer: Jackson Walker

NMLS# 1997569

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Experience first-hand why 361,850 homeowners give us a perfect score!

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5 out of 5 Stars

I could not have hoped for a better team of people to work with! My experience with Veterans United was exceptional! I would recommend them to anyone looking to use their VA Home Loan!
Huge shout out to Julie Cute, Sam Brown, Cooper Mange and Jonathan R.!! You guys are amazing!
Thank you for making my first home purchase an
enjoyable experience!

headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

4.5 out of 5 Stars

It was an amazing experience.

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

4 out of 5 Stars

Made the loan as less hectic as possible

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

4 out of 5 Stars
headshot image of Donald Webber

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Photo submission from Donavon P.

Veterans United, thank you all so much for allowing me to use your services. This was the smoothest transition ever as you all really do help and take care of Veterans. Huge shout out to Joel and Crosby. They are awesome!!!

headshot image of Joel Deiber

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars

This process was so smooth. The underwater only asked for 1 thing that was minor.

headshot image of Robert Mathews

Loan Officer: Robert Mathews

NMLS# 2741054

5 out of 5 Stars
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
headshot image of Hayden Salmons

Loan Officer: Hayden Salmons

NMLS# 2255857

5 out of 5 Stars
headshot image of Chris Angelo

Loan Officer: Chris Angelo

NMLS# 1861983

5 out of 5 Stars

Second time used Veterans United. Ken is hands down no contest real estate agent we ever had. It’s honestly shocking (after and selling a previous home) the difference he made. No kidding, anyone looking to move to our area I will INSIST they let him and his wife look out for their needs.
We miss him already even though we know he is with us as we settle in.

headshot image of Alex Brayfield

Loan Officer: Alex Brayfield

NMLS# 2682627

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