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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

455,332

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 455,332 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

I would like to take a moment to sincerely thank the entire team at Veterans United for their outstanding support throughout my home loan process. From beginning to end, the experience was smooth, professional, and very well organized.Joseph, Keagan, Alyssa, Tammy, Jasin and others that I didn't mentioned demonstrated exceptional work ethics and were extremely helpful every step of the way. Their knowledge, patience, and willingness to answer every question gave me confidence throughout the entire process. They made what could have been a stressful experience feel manageable and straightforward.I truly appreciate the dedication and professionalism each of them showed. Their teamwork and commitment to helping veterans is clearly evident.I highly recommend Veterans United 10 out of 10 to all of my brothers and sisters in arms who are looking to purchase a home. Thank you again for your service to those who have served.

headshot image of Joseph Sepulveda

Production Manager: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend
headshot image of Amy Haines

Loan Officer: Amy Haines

NMLS# 2172313

4 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend
headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Outstanding Loan Officer and staff

headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Ryan Hauser

Loan Officer: Ryan Hauser

NMLS# 2064438

5 out of 5 Stars
Would Recommend

Our whole team was great to work with. This is the second loan we’ve used VU for. Would recommend.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

This is the third time I’ve worked with Veterans United to get a loan to buy a house. All three times have been amazing and seamless. This time around I considered and even talked with several banks and credit unions around the area - none of them could match the interest rate nor quality of service like Veterans United. The steps are clearly laid out and easy to understand. Uploading my documents was easy. Contacting my team was also easy and supportive. For me, Veterans United is the BEST! Thank you Jeff M and Mirza and your team of professionals at Veterans United! We are in our new home and loving it!!!!

headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend
headshot image of Josh Bowles

Loan Officer: Josh Bowles

NMLS# 1864271

5 out of 5 Stars
Would Recommend

Rebecca Fowler made the experience absolutely amazing. She reached out to me at the very beginning and made sure I was comfortable from the start. She was respectful and seemed to truly honestly care about my well being. She was always available, prompt and I could feel her smile through the phone conversations and text. From beginning to end , never wavered. I will remember her as much as buying my property.

headshot image of Rebecca Fowler

Loan Officer: Rebecca Fowler

NMLS# 1406990

4.5 out of 5 Stars
Would Recommend
headshot image of Seth Bush

Loan Officer: Seth Bush

NMLS# 1880849

3.5 out of 5 Stars
Would Recommend

We are happy to finally be closed on our loan and to have a lower interest rate. However, the process was rough and very frustrating. Due to not being informed at the beginning of the process that we needed a certain document, it took way longer than it should have, If we had been told of the need for this form, we could have started working on locating it when everything got started and not two days before we were supposed to close the first time. Instead, it took months to locate this form and get it corrected to where we had to pay for inspections AGAIN! VU made it right in the end, but we let them know how angry we were.

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Everything went smooth from start to finish. The speed and efficiency was outstanding. I will absolutely recommend VU if the opportunity arises.

headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Used them twice now and I would use them again. Professional and courteous.

headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

They walk you through the entire process

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

4.5 out of 5 Stars
Would Recommend
headshot image of Kevin Reichert

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

The process went extremely smooth and the team of experts at Veterans United helped with every step of the way to purchasing our first home!

headshot image of Heather Carmichael

Loan Officer: Heather Carmichael

NMLS# 2732336

5 out of 5 Stars
Would Recommend
headshot image of Joe Schumacher

Loan Officer: Joe Schumacher

NMLS# 2742396

5 out of 5 Stars
Would Recommend

Thanks to all you professionals. It's great what you do for veterans and you made it easy.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

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5 out of 5 Stars
Would Recommend

Could not have been a better and easier experience made home buying a breeze and no complications at all

headshot image of Holly Hoahwah

Loan Officer : Holly Hoahwah

NMLS# 1985730

4.5 out of 5 Stars
Would Recommend
headshot image of Jason Bals

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great communication

headshot image of Bob Doran

Branch Manager: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
headshot image of Derek Harmon

Loan Officer: Derek Harmon

NMLS# 1894236

5 out of 5 Stars
Would Recommend
headshot image of Matt Turner

Loan Officer: Matt Turner

NMLS# 1953552

0.5 out of 5 Stars

I used VU on three separate buys. The first experience was flawless. Ryan Cannon is incredible. He made me want to use VU a second time. That was literally the worst experience I've ever had anywhere. The woman who headed everything up was a (insert explative here)! I thought that this experience was a fluke, so against my better judgement, I used VU a third time. I can't say that the people on the customer facing side was terrible. HOWEVER, VU had in their possession ALL paperwork regarding the home I was buying for almost a month. One week before closing, they throw a water test/inspection on the well water. One week, when they had ALL the info on the house. Thus, delaying signing by over a week. The expertise on your underwriters team is lacking and unprofessional. This never should've happened.

headshot image of Anne Kuster

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend
headshot image of Macenzie Snoddy

Loan Officer: Macenzie Snoddy

NMLS# 2045877

5 out of 5 Stars
Would Recommend

The entire team was amazing from start to finish. Very professional, knowledgeable, and responsive.

headshot image of Colin Park

Loan Officer: Colin Park

NMLS# 1045574

More Reviews

See all 455,332 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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