Skip to Content

Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
455,752 reviews
787 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 455,752 unfiltered reviews

5 out of 5 Stars
headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Phil Smyser

Loan Officer: Phil Smyser

NMLS# 1969021

5 out of 5 Stars
headshot image of Paul Farnam

Loan Officer: Paul Farnam

NMLS# 2373411

5 out of 5 Stars
Photo submission from Gaberial H.

Great team that made home buying hassle free and went above and beyond to help wherever and did great on explaining and walking through the home buying process. 11/10 recommend VU

headshot image of Bert Shaw

Loan Officer: Bert Shaw

NMLS# 1990203

5 out of 5 Stars
headshot image of Scott Beasley

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars

Helpful, fast, informative and professional. Made our final purchase of our dream home way easier than our other purchases.

headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars

The best team!

headshot image of David Kohnle

Loan Officer: David Kohnle

NMLS# 167765

5 out of 5 Stars
headshot image of Daniel Noce

Loan Officer: Daniel Noce

NMLS# 2156543

Ready to see for yourself?

Experience first-hand why 362,705 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Everyone I worked with was extremely helpful and very knowledgeable. I appreciated every single person who worked with me on getting my loan approved.

headshot image of Mike Wilson

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
headshot image of Mark Dischert

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
headshot image of Jimmy Stranz

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
headshot image of Bryce Cullins

Loan Officer: Bryce Cullins

NMLS# 2679091

5 out of 5 Stars
headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Photo submission from Brett B.

We can't thank you enough for making what can be a stressful process feel so easy and smooth! You were always just a text or phone call away! Even on Sunday!!

headshot image of Mike Smith

Loan Officer: Mike Smith

NMLS# 2026784

4.5 out of 5 Stars
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Billy Abney

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

4.5 out of 5 Stars

Leanne was still very helpful

headshot image of Leanna Winters

Loan Officer: Leanna Winters

NMLS# 1126212

Ready to see for yourself?

Experience first-hand why 362,705 homeowners give us a perfect score!

Check My Eligibility
5 out of 5 Stars

Very smooth process, stress free. Had an amazing team.

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of Jimmie Draper

Loan Officer: Jimmie Draper

NMLS# 1790144

5 out of 5 Stars
headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

4.5 out of 5 Stars
headshot image of Sheldon Turek

Loan Officer: Sheldon Turek

NMLS# 1911743

0.5 out of 5 Stars

Horrible communication. Problems never got solved and everyone ignored me. Got hung up on a call. We are 100% disabled veteran and got tax exemption because we are in Texas. We submitted documents about tax exemption and the one on call said they will contact us if they do not receive document but they never contacted us. And now our mortgage increased from $2700 to $3700 because of escrow from property tax? We called again and they hung up on me. My husband called and they said they never received anything document? We did not receive any proper explanation or solutions. Both of us just received an answer from Veteran United that it was our fault that we did not submit documents (but we did!)

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Photo submission from Garrett H.

The entire team was very courteous, professional, and thorough! Shane my loan officer even returned my call on Christmas Eve to answer my question! I would definitely recommend them to any veteran wanting to purchase a home. Thanks!

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars

My team was absolutely amazing with the whole process and always there when i needed them every step of the way

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

5 out of 5 Stars
headshot image of Lindsay Petefish

Loan Officer: Lindsay Petefish

NMLS# 1953561

5 out of 5 Stars

The Veterans United team was extremely helpful, user-friendly, and super responsive throughout the entire loan process. Their support to my family was top-tier before, during, and even after the formal loan process. I have already begun recommending Veterans United to my friends and coworkers.

headshot image of Josh Jennett

Loan Officer: Josh Jennett

NMLS# 1933969

5 out of 5 Stars

Casey Martin and his team are second to none! They were extremely communicative, transparent about numbers, and patient with us during our home search. I am a returning customer for Casey and will be for my next purchase as well! I recommend him to Veteran i know searching for a home!

headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

Show Relevant Reviews

See more from Veterans like you

Filters by state
Filters by branch of service
Filters by type of loan

Back to Top

Enter to win $75,000 toward your new home! No purchase necessary; see official rules for details.