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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
469,908 reviews
769 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 469,908 unfiltered reviews

5 out of 5 Stars

Jacob and Alison made this such a smooth and easy process. They answered all of my questions without annoyance and were with me every step along the way. I recommend them to anyone looking to purchase a home, they are truly a great team!

headshot image of Jacob Brewer

Loan Officer: Jacob Brewer

NMLS# 2795940

5 out of 5 Stars

My loan officers Corey and Sam were always available to answer and questions or concerns

headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

David and his team were awesome to work with very attentive and responsive to all of our needs throughout this experience very friendly and professional!

headshot image of David Geier

Loan Officer: David Geier

NMLS# 2083148

5 out of 5 Stars
headshot image of Sonja Santoni

Loan Officer: Sonja Santoni

NMLS# 1548923

5 out of 5 Stars
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Photo submission from Dana H.

Do y’all even have Whataburger? Veterans United is better than a honey butter chicken biscuit. My experience has been so awesome from start to finish. I felt so attended to and I definitely needed that from the team. I can’t wait until I have family or friends in need that can see for themselves. Thank you all from the tips of my boots.

headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
headshot image of Douglas Lippmann

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
headshot image of Corey Jackson

Loan Officer: Corey Jackson

NMLS# 1503004

5 out of 5 Stars

Very fast easy home buying process.

headshot image of Jessie Bailey

Senior Loan Officer: Jessie Bailey

NMLS# 2122253

5 out of 5 Stars
headshot image of Robert Weide

Loan Officer: Robert Weide

NMLS# 1291976

5 out of 5 Stars
headshot image of Scott Hutto

Loan Officer: Scott Hutto

NMLS# 1957475

5 out of 5 Stars
headshot image of Kyle Rutkoski

Senior Loan Officer: Kyle Rutkoski

NMLS# 1450360

5 out of 5 Stars

Purchasing our home through Veterans United was very smooth and easy. Our loan officer set us up with a great realtor and made sure we had everything in place to close on our home right on time.

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars

It was super easy and they were very helpful!

headshot image of Jacob Pratt

Loan Officer: Jacob Pratt

NMLS# 2326010

4.5 out of 5 Stars
headshot image of Nicholas Staudenmyer

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Photo submission from Nicholas S.

Veteran’s United paved the way for our growing family to finally find and support our home!

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
headshot image of Tony Boussad

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars

Easy process, great customer service.. Jermey was available really 24/7 with any questions even though I wasn’t expecting a response until the next business day…

headshot image of Jeremy Morgan

Loan Officer: Jeremy Morgan

NMLS# 2187368

5 out of 5 Stars
headshot image of Tim Tallis

Loan Officer: Tim Tallis

NMLS# 339303

5 out of 5 Stars

Between the real estate agent and the app the process was simple, easy, and thorough.

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
headshot image of Aaron Esterle

Loan Officer: Aaron Esterle

NMLS# 2388497

5 out of 5 Stars
headshot image of Jared Wilmes

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars

Angela and Rachel were excellent to work with on our VA Loan Assumption! Everything was fast, efficient, and communicated effectively. Tasks were easy to complete and calls were always answered / returned.

headshot image of Angela Hake

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars

Horace, Brent and Evan were fantastic to assist us in this process and made it extremely easy and we’re very open to our needs. I would recommend Veterans United every single time. I’ve already told numerous friends and fellow veterans about the services offered and how clear and simple the process is with these wonderful individuals who helped us get the home of our dreams. Thank you for everything your team of professionals and their unwavering commitment to helping our veterans. I can’t express how happy we are with the services.

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

5 out of 5 Stars

Kara, Matt, and Nick were all wonderful and experts, making my home buying experience unbelievably quick and so so super easy.-I can't believe I have to say this isn't an ai review. I am a real customer.-

headshot image of Kara Vernon

Loan Officer: Kara Vernon

NMLS# 2052332

5 out of 5 Stars

Got in contact with them to see my buying power. Could not make up my mind in the beginning, but once I got serious Jake and team we ready to go.

headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Photo submission from Jeffrey A.

Our experience with Veterans United was incredibly seamless from start to finish. They kept us informed every step of the way, answered every question quickly, and made what could have been a stressful process feel organized and manageable. We’re so grateful for how smoothly everything came together during our home buying journey

headshot image of Charles Dittbrenner

Loan Officer : Charles Dittbrenner

NMLS# 2120950

4 out of 5 Stars

Underwriting issues and waiting till last minute to clear for closing.

headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

0.5 out of 5 Stars

Now that I've moved in and things have calmed down I would not recommend this company. I know I'm an outlier. Always requesting information at the end of the business day. Our loan agent would always call us on his way home from work with no good news. Daily packets from FedEx to sign and return. One day 9 packets to sign with 1 paper in each. Who's running this circus. Real estate agent frustrated with yall. Title company frustrated with yall. Got 5 fedex packets to sign 1 week after closing(I threw them in the trash). Last week I got an email requesting a copy of the mortgage and deed from one of yalls employees. He thought he was emailing the title company. Again who's running this circus. And yall got the gonads to send me a t-shirt. My blood pressure got so bad the va called an emergency. Navy federal next time and will tell all my army buds. Sorry but nope nope nope. Never again

headshot image of Bill Stoldt

Loan Officer: Bill Stoldt

NMLS# 1960610

3.5 out of 5 Stars
headshot image of Kyle Riggs

Loan Officer: Kyle Riggs

NMLS# 1897236

3 out of 5 Stars

There was constant confusion on your end. I had to submit paperwork twice and attorney & realtor also had to submit same paperwork too. The final closing documents were never sent to me and so went in blind at closing. I was charged for stuff on final closing that I had already paid for. Everyone was happy & willing at beginning of process and by the end it got ridiculous because I felt no one knew what the other was doing, even though everything was in my portal.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

4 out of 5 Stars
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

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