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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
463,734 reviews
781 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 463,734 unfiltered reviews

5 out of 5 Stars

Justins Team was top notch and they did everything tjey could to make sure that our dreams came true.

headshot image of Justin Darr

Loan Officer: Justin Darr

NMLS# 526292

5 out of 5 Stars
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars

Seth and his team are outstanding. Everyone on his team was professional and knowledgeable of the task at hand. Patricia and I thank you all for a quick and easy process.

headshot image of Seth Baskett

Loan Officer: Seth Baskett

NMLS# 2605432

4 out of 5 Stars

No

headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Photo submission from James S.

From day one until closing on my home everyone at Veteran's United were professional, supportive, always there to answer a question, and take the time to explain things in a way that was easy to understand. They worked hard to ensure everything was timely, precise, and with good financial numbers (interest, fees, etc).

headshot image of Ryan Stoll

Loan Officer: Ryan Stoll

NMLS# 954454

4.5 out of 5 Stars

Have nothing but great things to say about my experience with my home loan team. Dalton and Courtney were exceptional and I would highly recommend them to any Veterans looking for their new home.

headshot image of Dalton Verret

Loan Officer: Dalton Verret

NMLS# 2609978

5 out of 5 Stars

Veterans United was amazing with helping us in the loan process. They made everything so simple with the to do lists! They also reached out to make sure everything was going smoothly on our end which made us feel like part of the family.

headshot image of Karol Hart

Senior Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars

The team we worked with was unbelievable!!! As far as we are concerned they went above and beyond the call of duty. What an awesome team!!

headshot image of Scott Finklang

Loan Officer: Scott Finklang

NMLS# 2357948

5 out of 5 Stars

Great service!

headshot image of Nick Laws

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
headshot image of Nicole Camarillo

Loan Officer: Nicole Camarillo

NMLS# 2049681

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5 out of 5 Stars

The greatest team I've ever had in think they deserve a raise especially my team happy memorial day too you all!!

headshot image of Jake Albers

Loan Officer: Jake Albers

NMLS# 2709266

5 out of 5 Stars

Very punctual and informative. Easy to use app to follow along the home journey process. You can feel they want the best for you!

headshot image of Luke Miller

Loan Officer: Luke Miller

NMLS# 2738096

4 out of 5 Stars
headshot image of Dylan Schatz

Loan Officer: Dylan Schatz

NMLS# 2018655

5 out of 5 Stars

Brian and his team did a great job getting our loan processed quickly. Brian and his team were able to accommodate our needs throughout the process of purchasing a home remotely and having jobs without a lot of flexibility for time away. Highly recommend using their services as they offer a lot of additional services for a buyer that aren’t normally part of the experience

headshot image of Brian Nelson

Loan Officer: Brian Nelson

NMLS# 1181150

5 out of 5 Stars

This time for refinancing I went through Ben Choi and he was great. He made sure I understood every part of the process with it being my first time. I always recommended veterans united to all my military family.

headshot image of Ben Choi

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Photo submission from Julie H.

Icannot say enough amazing things about Veterans United—they truly changed my life.
From my very first conversation, their team took the time to thoroughly review my finances and clearly explain every step of the homebuying process. There was never a moment where I felt confused or unsupported. I also completed their education course and regularly watch their YouTube content, which helped me feel informed and empowered throughout this journey.
What really made the experience exceptional was the team I worked with. My loan officer, Carma Bittle, loan coordinator Shannon Brown, and concierge Shawna Woofter actually the entire team was absolutely phenomenal. They answered every single question—no matter how small, repetitive, or anxiety-driven. They were patient, responsive, and genuinely cared about making sure I felt confident every step of the way.
Buying a home can be overwhelming, but they made it feel manageable and even exciting. When I received the “clear to close,” I was overwhelmed with emotion—I wanted to scream, but since I was at work, I cried instead. That moment meant everything to me.
If you are a veteran considering homeownership, I highly recommend Veterans United. Their professionalism, education, and genuine care set them apart. This was more than just a transaction—it was a life-changing experience.

headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

4 out of 5 Stars
headshot image of Mary Davis

Loan Officer: Mary Davis

NMLS# 1926641

5 out of 5 Stars
headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars

The team provided a lot of help and made my home buying experience easy.Can't thank them enough.

headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

4 out of 5 Stars
headshot image of Austin Kammerich

Loan Officer: Austin Kammerich

NMLS# 1464578

5 out of 5 Stars

Can’t speak highly enough of Gwen and team at Veterans United, navigated the process with ease. Highly recommend Gwen and team for our Veterans and all your financing needs!!

headshot image of Gwen Creel

Loan Officer: Gwen Creel

NMLS# 2002668

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5 out of 5 Stars

Exceptional team! Our experience purchasing our home was truly seamless from start to finish. Every step of the process was handled with professionalism, patience, and excellent communication. Questions were answered quickly, details were explained clearly, and we always felt supported throughout the journey. What can often be a stressful process felt smooth and organized thanks to the dedication and care shown to us. We are incredibly grateful and would highly recommend them to anyone looking to buy a home.

headshot image of Evan Carmichael

Loan Officer: Evan Carmichael

NMLS# 2042445

5 out of 5 Stars

The entire team was great! They were readily available whenever I had a question. Joel, our assigned loan specialists, was always aware of any updates and maintained great communication with us.

headshot image of Joel Smith

Loan Officer: Joel Smith

NMLS# 1953567

5 out of 5 Stars
headshot image of Ryan Sherman

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

3 out of 5 Stars

Wanted to much information on personal accounts. Was never called or updated on our loan officer leaving or moved up in the company. I felt very stressed during the whole process. Will never use my va loan again.

headshot image of Maureen O'Hare

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Photo submission from Timothy D.

The whole team at VU were very professional and helpful! This was the third mortgage that I worked with VU! Great job!
Thank you!

headshot image of Stacy Barton

Loan Officer: Stacy Barton

NMLS# 2407580

5 out of 5 Stars
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars

Alec and his team were knowledgeable, professional and fast in responding to of all my concerns. Thank you.

headshot image of Alec Garbs

Loan Officer: Alec Garbs

NMLS# 2080039

4.5 out of 5 Stars
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

4 out of 5 Stars
headshot image of Greg Wiele

Loan Officer: Greg Wiele

NMLS# 1374334

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