I would like to take a moment to sincerely thank the entire team at Veterans United for their outstanding support throughout my home loan process. From beginning to end, the experience was smooth, professional, and very well organized.Joseph, Keagan, Alyssa, Tammy, Jasin and others that I didn't mentioned demonstrated exceptional work ethics and were extremely helpful every step of the way. Their knowledge, patience, and willingness to answer every question gave me confidence throughout the entire process. They made what could have been a stressful experience feel manageable and straightforward.I truly appreciate the dedication and professionalism each of them showed. Their teamwork and commitment to helping veterans is clearly evident.I highly recommend Veterans United 10 out of 10 to all of my brothers and sisters in arms who are looking to purchase a home. Thank you again for your service to those who have served.
Outstanding Loan Officer and staff
Our whole team was great to work with. This is the second loan we’ve used VU for. Would recommend.
This is the third time I’ve worked with Veterans United to get a loan to buy a house. All three times have been amazing and seamless. This time around I considered and even talked with several banks and credit unions around the area - none of them could match the interest rate nor quality of service like Veterans United. The steps are clearly laid out and easy to understand. Uploading my documents was easy. Contacting my team was also easy and supportive. For me, Veterans United is the BEST! Thank you Jeff M and Mirza and your team of professionals at Veterans United! We are in our new home and loving it!!!!
Rebecca Fowler made the experience absolutely amazing. She reached out to me at the very beginning and made sure I was comfortable from the start. She was respectful and seemed to truly honestly care about my well being. She was always available, prompt and I could feel her smile through the phone conversations and text. From beginning to end , never wavered. I will remember her as much as buying my property.
We are happy to finally be closed on our loan and to have a lower interest rate. However, the process was rough and very frustrating. Due to not being informed at the beginning of the process that we needed a certain document, it took way longer than it should have, If we had been told of the need for this form, we could have started working on locating it when everything got started and not two days before we were supposed to close the first time. Instead, it took months to locate this form and get it corrected to where we had to pay for inspections AGAIN! VU made it right in the end, but we let them know how angry we were.
Everything went smooth from start to finish. The speed and efficiency was outstanding. I will absolutely recommend VU if the opportunity arises.
Used them twice now and I would use them again. Professional and courteous.
They walk you through the entire process
The process went extremely smooth and the team of experts at Veterans United helped with every step of the way to purchasing our first home!
Thanks to all you professionals. It's great what you do for veterans and you made it easy.
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Could not have been a better and easier experience made home buying a breeze and no complications at all
Great communication
I used VU on three separate buys. The first experience was flawless. Ryan Cannon is incredible. He made me want to use VU a second time. That was literally the worst experience I've ever had anywhere. The woman who headed everything up was a (insert explative here)! I thought that this experience was a fluke, so against my better judgement, I used VU a third time. I can't say that the people on the customer facing side was terrible. HOWEVER, VU had in their possession ALL paperwork regarding the home I was buying for almost a month. One week before closing, they throw a water test/inspection on the well water. One week, when they had ALL the info on the house. Thus, delaying signing by over a week. The expertise on your underwriters team is lacking and unprofessional. This never should've happened.
The entire team was amazing from start to finish. Very professional, knowledgeable, and responsive.
