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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

383,893

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 383,893 unfiltered, unedited reviews

5 out of 5 Stars
Would Recommend

Amy McCauly was not asked about in this review for some reason, but she was next in line right after Charlie. Going above and beyond, getting what needed to be done, done. Great people, turned my negative experience into not so negative.

headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

I started this process by shopping with other lenders but was blown away by the service provided by Andy and the team. He was fast and responsive to all my tasking and questions. I felt as though he had my best interest in mine through the whole process. I would recommend Veterans United to anyone and will be using them again in the future.

headshot image of Andy Harris

Loan Officer: Andy Harris

NMLS# 1996304

5 out of 5 Stars
Would Recommend
headshot image of Aaron Foster

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend
Photo submission from Sarah M.

Our experience with Tommy Purk was nothing short of fantastic. My fiancé and I cannot fully begin to express our gratitude for his and Thomas Sutton’s services. Tommy and Thomas managed to exceed all of our expectations and are truly rare gems in this field. It’s not often that you work with a loan team only to feel like great friends by the end of it.

One of Tommy’s absolute standout qualities is his ability to problem-solve. He quickly and creatively addressed several unavoidable setbacks during our home-buying process. If it weren’t for his out-of-the-box thinking, bias for action, and adaptability, I truly don’t think we could have closed as quickly or smoothly. Tommy was extremely dedicated to helping us overcome our unique obstacles. Tommy enthusiastically rose to every challenge, a highly valuable trait for a Loan Officer and something that sets him apart from most others in the industry.

On top of that: Tommy’s regular communication, expertise on ALL loan types, and patience were all top notch, A+.
He truly goes above and beyond for his clients.

Thank you to Tommy and Thomas (who was equally amazing to work with) for your unwavering support and help getting us into our dream house! We will definitely be using Tommy and his team in the future and referring all of our friends and family to them.

headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I didn’t get the change to thank Eric Bals who also was a huge help throughout this process. I could not have asked for a better team to work with. VU made me feel like my service was truly appreciated in the way they took care of me as one of their own.

headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

Great to have a whole team helping with the home buying process. 10/10 all around!

headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend
headshot image of Tracy Ball

Loan Officer: Tracy Ball

NMLS# 1989112

5 out of 5 Stars
Would Recommend

We now own a home with no down payment thanks to a VA loan that was handled by Veterans United from start to finish. They coached us on repairing a poor credit rating up to the minimum required. And their website gave clear tutorials in both written and video formats for any step of the home buying process. Uploading and e-signing documents online also sped up the process significantly. Whew!

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend
headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend
headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process as simple and smooth as possible. Always was there anytime I needed anything. Strongly recommend for everyone looking to purchase a home. Thank you!

headshot image of Heather Johnson

Loan Officer : Heather Johnson

NMLS# 2567133

5 out of 5 Stars
Would Recommend

I just want to thank Veterans United for everything that they did for us we really appreciate it and I would recommend all Veterans to go with Veterans United because they really care and they really gave it. They all in all and we really appreciate it. Thank you so much.

headshot image of Justin Miller

Senior Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

The veterans United team stayed on top of every request that had. They made the process super easy for us to buy. And when we placed the offer. We went from offer to closing and 13 days. Something that is unheard of.

headshot image of Joe Peterson

Loan Officer: Joe Peterson

NMLS# 1275877

5 out of 5 Stars
Would Recommend

Please share my "private sout out"
On your review page, as it truly expresses how we feel.
Absolutely a problem free and wonderful experience for sure!

headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

5 out of 5 Stars
Would Recommend

Thank you so much to everyone that assisted me during this process. Veterans United didn’t disappointed me.

headshot image of Meghan Kopka

Senior Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend
headshot image of Rachel Bruce

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Was great

headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend

My home buying process with Veterans United was excellent. I wanted to find a company I could trust with this process and Joseph and his team delivered on every level.

headshot image of Joseph Sepulveda

Senior Loan Officer: Joseph Sepulveda

NMLS# 1835955

5 out of 5 Stars
Would Recommend

What I said above in the commentary about Mark Sexton pretty much says it all.I wouldn't just "use Veterans United again"....I'd actually feel wrong and naked and unequipped going with any other company. THAT'S how seamless and satisfying this whole experience with Veterans United was. Thanks! You all rock!

headshot image of Mark Sexton

Loan Officer: Mark Sexton

NMLS# 1092870

4.5 out of 5 Stars
Would Recommend

Everything went well only thing was the lenders needing the entire time share contract, that is over 80 pages and we just happened to have it saved on line or we wouldn’t have had. We sent maintenance fees also just entirely too much. Everytime we turned around something different, just give me to do list with everything needed and don’t keep adding. I think we also sent some things twice but just me venting I’m getting too old to keep hunting paperwork.

headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

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5 out of 5 Stars
Would Recommend
headshot image of Jayden Ludwig

Loan Officer: Jayden Ludwig

NMLS# 2486863

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

My experience with this group is one of the best things to happen to me in a long while!!

headshot image of Nicole Culbertson

Loan Officer: Nicole Culbertson

NMLS# 1190796

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer D.

Best service I have ever received and provides veterans with exactly what we need (a stress free experience). Thank you so much Lily, Olivia and Nate.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

5 out of 5 Stars
Would Recommend

Everything was made easy. Thank you everyone who helped us get a home.

headshot image of Dustin Johnson

Loan Officer: Dustin Johnson

NMLS# 1927297

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United! I am in awe of how well the team is integrated and working together with amazing communication and service above and beyond.Ross, Julie and Jared are an all star varsity team and I am proud to have worked with them. Now I am finally HOME!!! Thank you thank you!TJ Jones

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

More Reviews

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