Everyone on our team throughout the entire process was extremely helpful and patient, We are first time homebuyers so we had a lot of questions in order to understand what was going on. Everyone was easy to communicate with and responded very quickly. I felt in very good hands from start to finish, I had nothing but a great experience which put me at much ease knowing how understanding everyone was and patient they were and the level of knowledge.
Excellent service
Having access to the MyVU portal was invaluable in keeping up to date and keeping track of all necessary documents and tasks.
Super easy very friendly and helpful staff always there every step of the way
Wonderful.. I've been amazed how personal this process was even though I never actually met any of you. Professional and dedicated in every way. Thank you all.
Was surprised how easy the entire loan process went.
Whitney Brown made this happen for me. I think had it not been for her I would not be sitting on my lanai enjoying my evening right now.
VU was amazing.
I couldn’t speak highly enough about VU, the staff and all of the programs. Absolutely amazing from start to finish
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The entire loan process was made easy by the online system, and being able to upload documents fairly easy. This was my first time purchasing a home and my loan officer Jimmy Stranz and his team made the experience smooth and painless. Me and my wife are super satisfied with the outcome of the entire process and hope that we can work with this team in the future. Thanks The Lawson’s
Justin Benge, and Nick Gemming are as close to me as family. These guys have been in constant communication, and have answered any question I had. They are very patient and very understanding. We have had many conversations about the Home loan through text, email, and phone conversations. These guys are very professional, and knowledgeable. I wouldn’t hesitate to call them if I didn’t understand something. I called and talked to Justin on Thanksgiving holiday, he took just a few minutes and had me preaproved for a home. I looked at many houses, before deciding on one. We staid in touch through every house. He was interested in knowing my every decision. I would go through these guys again when I look at getting another house. I highly recommend this team, family to anyone wanting a new home. I appreciate the services they provide for the ones who have served this country.
My home buying experience with them and Veterans United was one of the smoothest transactions I have ever endured bar none. From the beginning the staff was very friendly, informative and responsive. There was never a moment I was left wondering what's going on with my loan. The entire process was very straight forward and simple. I recommend Veterans United to any and all seeking a wonderful and stress free home buying experience. Bravo!
Why go to a bank, real estate agent, broker, insurance company etc. When you can have it all done for you by simply filling out one form and a few phone calls. Use Veterans United and have a pain free experience.
Our experience was phenomenal - from our initial phone contact with Samantha Howard on we felt like we were working with the best team possible. Matt Bretz addressed all our concerns and answered all our questions thoroughly and made it very easy to make informed decisions at key points in the process. Samantha was on point at every turn and worked with Mary in the most professional, courteous & efficient manner possible. Together, these two made the entire process as smooth & stress free as was possible.
There service was very flexible and outstanding!
