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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

423,381

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 423,381 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Ashley Cook and her team made the process very easy

headshot image of Ashley Cook

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Matt Landis and Kayla Webb were very proficient and friendly. Throughout this whole process I was very happy with the service from both of them.

headshot image of Matt Landis

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
headshot image of Nate Cain

Loan Officer: Nate Cain

NMLS# 1084924

5 out of 5 Stars
Would Recommend

Derek and Krista are simply amazing. they truly took control of my needs and made it very easy and stress free for my wife and I to get our first house

headshot image of Derek Russell

Loan Officer: Derek Russell

NMLS# 310095

4 out of 5 Stars
Would Recommend
headshot image of Carma Bittle

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Both Aimee Hall and Kristin Loiselle were wonderful through each step of the way, from getting pre-qualified to clear to close. It was obvious from the beginning that they were very knowledgeable and passionate about what they do. There were a few challanges that arose during the process that they were able to quickly sort through and put us at great ease. We appreciated their candor and friendly assurance and we can not imagine having a better experience with anyone else.

headshot image of Aimee Hall

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

Very prompt and helpful!

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

2.5 out of 5 Stars

Waited to last min on almost thing we had to get done

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

My Loan officer Sam Carmack was amazing, he walked me through the entire process. Sam made this overwhelming experience bearable. The site was easy to navigate and each staff member I dealt with was friendly and helpful. Overall a truly amazing experience.

headshot image of Sam Carmack

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Thomas and his team were great from beginning to end. Nicole did an excellent job. If there was a problem they were there to help. I appreciate all the help and them making us feel as we were their only customer. I would definitely recommend to family and friends.

headshot image of Thomas Welek

Loan Officer: Thomas Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend
headshot image of Bill Musick

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Brian poterbin and his team were amazing! Got the closing and everything done within just a few weeks and right on time with the due date we wanted! Easy and quick process!! Will definitely use them again if I purchase another home.

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Great experience overall.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

5 out of 5 Stars
Would Recommend

It seems like Veterans United has this down to a science.

headshot image of Devin McCall

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

for a first time buyer, I felt it would have been nice if we would have heard how everything was going at least once a week, other then that I could not have ask for a better team working for me

headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Nathan and Mason were outstanding throughout the entire process.

headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend
headshot image of Daniel Burke-Aguero

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

I love it fantastic experience

headshot image of Durell Cope

Loan Officer: Durell Cope

NMLS# 1085911

4.5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Steve Hooper and Amelia Keller went above and beyond our expectations and provided outstanding customer service.

headshot image of Steve Hopper

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

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4 out of 5 Stars

Far too picky in which house we could get; and in the paperwork needed, heard too many "need one more thing" , needed second copies of things we already sent

headshot image of Matthew Etling

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

This was the easiest home loan I have ever completed

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend
headshot image of Justin Brinker

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Our loan rep Jared Albach was helpful, informative, courteous and professional at all steps of this process. My wife and I are grateful for his expertise in helping us achieve our goal of refinance.

headshot image of Jared Albach

Loan Officer: Jared Albach

NMLS# 1279680

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Every person who we dealt with was amazing. We thank Chris for talking us into seeing if we qualified and making it so easy. Sherrie, our realtor, was there with us the entire process. Ryan came in and assisted with all our insurances. We really can't say enough about the entire team. The assistance from everyone made it so simple. Exceptional customer service.

headshot image of Christopher Robinson

Loan Officer: Christopher Robinson

NMLS# 1374325

4.5 out of 5 Stars
Would Recommend
headshot image of Wendy Pulliam

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Very easy to get things done. Used the online services which was a huge help.

headshot image of Andrea Thames

Loan Officer: Andrea Thames

NMLS# 1145502

More Reviews

See all 423,381 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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