To my relatives: Without a doubt Veterans United is the ONLY way to go if you're needing a VA loan. This is the company others wish they were.
Service was excellent!!
Pleasure to do business
I was very impressed with the streamlined process as well as having a portal online to make sure everything was complete and I understood where we were in the process.
Very helpful, friendly, and efficient.
Very easy process
Though the process is lengthy, the experience and help from those who help you through the process is exceptional. They are patient, kind, and knowledgeable about all the questions anyone could have.
Morgan and Alen were great. However, there was issue with underwriters regarding stupid things such as mispelling on preprinted forms provided by American Family Insurance and paperwork that should have been asked for at least 30 days before closing as the original date was supposed to be the 23rd of October. Held us up closing till the 27th. This could have been accomplished earlier to keep with original closing.
Jess was professional and responsive to all my needs. Even during a vacation she and her team stayed on top of my application. Her great attitude made her pleasant to deal with.
Once the loan went to closing it went relatively smooth.
My team was very exceptional.
The team is friendly and efficient. While I in the searching process the would check on me & make sure I had a good realtor. If I had questions they responded quickly. I enjoyed the tutorials.
