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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

400,922

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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4
3
2
1

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Showing all 400,922 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

First time home buyers, couldn’t ask for a smoother process!! We were assigned the A TEAM to work with!

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

I came back to Veterans United for my 2nd mortgage and I think the experience was even better than the first time. Great work all around.

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
headshot image of Ryan Feller

Loan Officer: Ryan Feller

NMLS# 2364913

5 out of 5 Stars
Would Recommend
headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

5 out of 5 Stars
Would Recommend
headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

I recommend Veterans United to anyone. Bravo, Bravo

headshot image of Zane Hildreth

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Eli is a rock star!!!!!!!!

headshot image of Daren Bodine

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
headshot image of Dylan Edwards

Loan Officer: Dylan Edwards

NMLS# 1765452

5 out of 5 Stars
Would Recommend

The team made it super easy and every time I needed help, they were right there to assist. It was a pleasure working with Vets United.

headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend
headshot image of Mason Maddox

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

I cannot say enough about my experience with this company from the very beginning to the closing each person has been Fessional and kind. As a veteran, and doesn’t woman purchasing her home on her own for the first time, I would highly recommend it.

headshot image of David Kitchen

Loan Officer: David Kitchen

NMLS# 1325613

5 out of 5 Stars
Would Recommend

Having not bought a home in 20 years, we felt like first time buyers. When the team put something in the app, they followed up with an email or a call and kept us on track for the estimated closing date. It seemed too good to be true the way the new home mortgage went as it was seamless- but it was true. Only because they cared and they focused on us as a customer-First rate experience! Thank you again Veterans United you are amazing! Tim O.

headshot image of Nicholas R. Schuster

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend

VU AND TEAM MAKE DREAMS A REALITY.

headshot image of Matthew Istwan

Loan Officer: Matthew Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

5 out of 5 Stars
Would Recommend

If you need or want your VA home loan and don't know what to do just contact Veterans United Home loans. They are available to answer any questions and help you do everything that is required for your loan. It's been a quick process for us and our pleasure to work with a great group of people.
Sanford Hudspeth
Junction, KY 40440

headshot image of Shawn Hall

Loan Officer: Shawn Hall

NMLS# 1810151

1 out of 5 Stars

Would not recommend. The team will instantly ghost you the moment you get under contract. Once deadlines are in place the representative will start taking 4 day weekends, without advising anyone.
The team made the process way more stressful than it had to be and I wish I had stayed local in terms of a lender.

Response from Veterans United

We're sorry to hear your experience wasn't what you were expecting, John. It is never our intention for our veterans to feel as if they aren't our top priority at any given time, and we're sorry if our actions made you feel that way. Your loan team was working diligently to ensure you could close and take possession of your home earlier than your scheduled closing date. A member of our Client Advocate Team has attempted to contact you for further information. If you are able and willing to share more details, we'd love to glean what information we can to improve for those that we serve.

5 out of 5 Stars
Would Recommend
headshot image of Matthew Perona

Loan Officer: Matthew Perona

NMLS# 1812029

5 out of 5 Stars
Would Recommend
headshot image of Joel Gigler

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend
headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend

At the risk of sounding repetitive, we can not stress enough how much we appreciate and respect everyone who helped us find, finance and purchase our new home. We would absolutely recommend each person we dealt with to anyone looking for a new home. We also want to thank Nikki, who was a wealth of information and assistance! Jake, Nikki, Laura, Tyler and Rebekah are some of the finest people we have ever dealt with! They all deserve a substantial raise!!!

headshot image of Jake Force

Senior Loan Officer: Jake Force

NMLS# 1040763

5 out of 5 Stars
Would Recommend

I want to thank everyone who helped us get into this house with little to no headaches. TWO THUMBS UP!!!!! More I had more.

headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend
headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

5 out of 5 Stars
Would Recommend
headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars
Would Recommend

The entire team worked very cohesively.I appreciated the group chat as it kept us all on the same page, and everything was very streamlined. The organizational skills of this group are amazing!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Easy process, thorough and communicative. Daniel, Jill, Anna, Zuri and Corrine, our Agent, knocked it out of the park.

headshot image of Daniel Heggarty

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

Veterans United is a great lender. Their website is very easy to use and transparent on the entire process.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4.5 out of 5 Stars
Would Recommend
headshot image of Mitchell Huebner

Loan Officer: Mitchell Huebner

NMLS# 2064460

5 out of 5 Stars
Would Recommend

These men and women were excellent to work with. They helped ensure that our closing got done on time, and they worked their tails off. Would absolutely do business with them again.

headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

4.5 out of 5 Stars
Would Recommend
headshot image of Stephen Coloni

Loan Officer: Stephen Coloni

NMLS# 2104813

More Reviews

See all 400,922 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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