Veterans united made the scary home buying experience very easy. They were professional and very accommodating.
Tiger inspection missed stuff that would not pass normal inspections, this house should not have been VA approved.
Response from Veterans United
Michael, thanks for acknowledging this issue so that we might step in to provide further assistance. While Veterans United does not have direct control over the actions of third party providers, it is important that we work together to promote resolution for you. A Client Advocate here has attempted to reach out for more information and will be available to speak with you should you wish get in touch with us.
The Veterans United team helped us achieve everything we needed to get a home for our family. They made us feel important every step of the way, we couldn’t recommend them enough!
I very smooth process
I just feel like you had no clue on what was going on one person said you are all set then oh we need this now I’m sorry I just feel it was handled poorly
Response from Veterans United
Hello George, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.
Truly can't think of a better group you could ever deal with when buying a house. These lenders are the Rockstars in there department! And you will hit the jackpot if they are on your team guiding and helping you!
The entire team was great! Everyone was so helpful and very responsive. I would definitely recommend.
The process of buying a home can be overwhelming! Our Veterans United team made the process easy and transparent! We couldn’t recommend them more highly! You are in good hands!
As a first time homeowner I’m not sure I knew what I expected but the team overall exceeded my expectations from the reapproval to underwriting to closing. The team was great and I’ll definitely continue to share my experience with others.
They were really good. Thank you
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Had no idea about Veterans United, and they completely changed my family's life! We were about to be between homes and most likely just renting, which is becoming increasingly more difficult. When VU told menI qualified for pre-approval, I didn't believe it. Such an amazing feeling to know that I am now a homeowner! Chris Lunn and his team were phenomenal and Sean Lawrence was the best realtor I could have asked for! Thanks Veterans United!
I’d like to say thank-you to Jon Lucas and his team for being so helpful and professional in helping me purchase my new condo.
If I may make some recommendations that would have tremendously helped me as a first time buyer:1) have an entire check list of things I need to accomplish for the whole process. ALL of them, so I can plan ahead. Time drip them out so that I can upload what you need when you need it, but at least have them visible (grayed out) so that I can plan. There were many times I felt things were very suddenly asked of from me and I needed to scramble to get documents or information because I wasn't local to my home. If I could view my upcoming to-do's, not just the ones that were needed immediately, that would have been a game changer.
I had given up on ever owning a home, but Veteran's United helped us make owning a home a reality. From working with us to fix our credit, to helping us find the most amazing realtor, to the entire closing process, they were there every step of the way, offering support. Thank you for helping my family finally have a true home.
