The only problem I had with Veterans United is that the underwriters waited to the last minute to say they needed additional documents delaying the closing time.
Durrell and the whole team was fantastic. They made the home buying experience exciting and comfortable. They were available when we needed them and reapondly very quickly! The were friendly and handled is with great care! They created the perfect customer experience!!! Thank you so much!
As painless as buying a home could be. The usual amount of government mandated paperwork but being able to upload documents online saved quite a lot of time.
Was a little upset when the house was appraised and we had to get the seller to agree with lower price. We originally asked to borrow more money to help with closing costs. We were not informed that the closing money was not available when it can time to close and we we're stuck with exhausting every dime we had to take to closing.
Definitely a customer for life!
Very efficient & helpful, even with the hard situations!
I enjoyed home loan lesson videos. they were comprehensive and helpful. The Lighthouse program was also very helpful!
Veterans United was very thorough, giving step by step procedures in the loan process. Being an individual who likes to understand documents that I sign, it was a pleasure and relief that I had a portal to access all documents and read through them.
Mike was great to work with
Was excellent to work with, quick response time, and very Profesional.
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Experience first-hand why 334,758 homeowners give us a perfect score!
The people Andrea, Kayla, I can not remember the young man's name but all were so very helpful in the process of the loan. Very nice and made me feel that I meant something to them.
Tommy Purk is AWESOME!!! He was very informative at all times. Stayed ahead of the game plan. Only issue was with the associate that kept sending my VOE to my director instead of Human Resources, but I handled that issue. Just an FYI, to always start with the HR Dept for verification of employment. Thank you all so very much!!!
Doug and the team have been wonderful to work with. Most people tell horror stories about the home buying process and they have made us feel comfortable the entire way through!
Very smooth ordeal.
