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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

430,450

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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5 out of 5 Stars
Would Recommend

They were very pleasant and helpful.

headshot image of Jeff Gordon

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

I am a 55 yrs old first time home buyer and I got to admit that at any age home purchase is one of the most stressful things I have ever done. but Daniel was amazing ,he manage to make this experience exciting and stress free ,his attention to detail ,always being available with never a delay to respond and always being on top of everything I needed to do ,every step of this process was done with perfect precision, better than a Swiss clock

headshot image of Daniel Lowes

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Being a first time home buyer, I was overwhelmed, and apprehensive about the whole process. Veterans United made my experience extremely painless.

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Crystal Johnson was wonderful. She answered all of our questions in a timely manner and even when I was cranky she was always her happy cheerful self. Highly recommend this team.

headshot image of Damien Shafer

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Excellent customer service and very prompt response time!

headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3 out of 5 Stars
Would Recommend

We had some issues with the loan coordinator but in the end we finally got our home.

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

The process and communications has been fantastic!!

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

4 out of 5 Stars
Would Recommend
headshot image of Neal Roeder

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
headshot image of Philip Hojnowski

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

GREAT COMMUNICATION !!!!!!

headshot image of Zach Debord

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend
headshot image of Alex Herbel

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend
headshot image of Nate Reeves

Loan Officer: Nate Reeves

NMLS# 856448

5 out of 5 Stars
Would Recommend

Jerry & his crew were GREAT!!!

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

They were patient with me while I had many questions about purchasing my first home. Veterans United Home Loans went above and beyond in all aspects of my home purchase. I could not have found a better company.

headshot image of Stefanie Snow

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

They were awesome

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend

This is the second time I've used Veterans United and this process far exceeded my first experience. I already referred Alexander Shaikh last week and he already started his loan process with you guys.

headshot image of Taylor Deppe

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Great Service, People and honest to the processing of the loan.

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend
headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Got all the help I could. Leanna & Kendrra are such wonderful team. Can ask for any better people to help. Thank both of them and underwriter as a team.

headshot image of Leanna Moss

Loan Officer: Leanna Moss

NMLS# 1126212

4.5 out of 5 Stars
Would Recommend
headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

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5 out of 5 Stars
Would Recommend
headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend
headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

We worked with several members of the Loan Team. Our primary Loan Team consisted of Adam and Mike Mange. They were exceptional with answering any questions we had. Also everyone was very friendly and timely in all correspondence which allowed us to close 1 week earlier than expected. We have received many personalized gifts as well which we absolutely love. We have received a Welcome mat, stamp, tshirts, gift card, and other items. We loved our experience with Veterans United!

headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I have a great team thanks Ted Andrew and Crystaline.

headshot image of Ted Richardson

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend
headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Chance Mullins

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend
headshot image of Shannon Cantoni

Loan Officer: Shannon Cantoni

NMLS# 1078335

4 out of 5 Stars
Would Recommend

Excellent except when there was a need to move up the closing date. That was not communicated to all personnel involved and I had to reiterate the need several times to push everyone so that the new date would be met. We did not make the date I had requested for the change but we did move the close up 5 business days. That was good but the ordeal took away from an otherwise excellent experience.

headshot image of Patrick Richardson

Loan Officer: Patrick Richardson

NMLS# 1154233

More Reviews

See all 430,450 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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