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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

424,781

Total Customer Reviews

98.2%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 424,781 unfiltered, unedited reviews

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3.5 out of 5 Stars

If I'm being honest I would recommend them, but I would also tell fellow veterans to compare similar companies or institutions who do va home loans, I found my closing costs to be insane, So I would recommend others to shop around before making the decision.

headshot image of Tyler Sadich

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

good job

headshot image of Joe Choi

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Courteous, warm, calming information, very helpful in formation, timely strategy ,prompt. Keri, Sarah , and Mr Josh S. the entire team is Solid.

headshot image of Josh Salicco

Loan Officer: Josh Salicco

NMLS# 1048961

3 out of 5 Stars

There seemed to be a communication issue with the closing attorneys office

headshot image of Dave Michaud

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Veterans United are truly there for the military. Their processes are streamlined & easy to understand. We really appreciated the minimum paperwork & how they make everything available online. One of the best things were the "To-Do" lists were also extremely helpful.

headshot image of Jake Faerber

Loan Officer: Jake Faerber

NMLS# 838645

5 out of 5 Stars
Would Recommend

Brandon Brown is beyond phenomenal !!!!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

We are very thankful for Patty! Also everybody else who helped get our loan in order! Thank you everybody who helped & for our gifts! Yall are truly the best!! -The Fowlers!

headshot image of Patricia Tatom

Loan Officer: Patricia Tatom

NMLS# 237993

5 out of 5 Stars
Would Recommend

Great customer service and very responsive.

headshot image of Kacee Davis

Loan Officer: Kacee Davis

NMLS# 449930

5 out of 5 Stars
Would Recommend

Our team was awesome!!!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Rebecca Vogt and Eric Wessel are outstanding at their jobs and very very helpful with anything I had concerns with.

headshot image of Eric Wessel

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

They were very patient

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

The team, including Andy Miller and Morgunn were with us at every step in this process. Extremely patient and kind, always generous in explaining new terminology and projecting anticipated questions we might have on our part.

headshot image of Andy Miller

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
headshot image of James Walrod

Loan Officer: James Walrod

NMLS# 260324

3 out of 5 Stars
Would Recommend
headshot image of Donna Roof

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Great people to work with.

headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

We're extremely grateful that they stuck with us through our financial ups and downs. After everything...thanks to the team we found the home of our dreams.

headshot image of Matt McDaniel

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

The people I worked with at Veterans United were very professional but friendly. Jeremy Carver and Andrea were especially helpful with any questions that I asked them.

headshot image of Jeremy Carver

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Derek Buhr was incredibly helpful! He was always available when I wanted him and answered with succinct and accurate information. Great experience because of him.

headshot image of Derek Buhr

Loan Officer: Derek Buhr

NMLS# 1525076

5 out of 5 Stars
Would Recommend
headshot image of Cindy Woodham

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Sean, Tory and Nani are a great team! They are not only very patient with me, but also answering all the questions that I have. They let me see all the options that I have and give me plenty of time to make my decision. As

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

4.5 out of 5 Stars
Would Recommend

Swift and fast

headshot image of Jose Banuelas

Loan Officer: Jose Banuelas

NMLS# 1287239

3 out of 5 Stars

Incompetent loan officer in the beginning. All her work should have been reviewed to ensure accuracy and prevent issues that created added stress that was not needed or necessary.

headshot image of Marcus Jones

Loan Officer: Marcus Jones

NMLS# 1312398

4 out of 5 Stars
Would Recommend

It took a long time for the appraisal to come through. It came at the least minute. The request was out in July 6 and doesn't come in until a few days before scheduled closing date. Was very nervous and had to renegotiate the price. Constant emails back and forth. Don't think that's the fault if your people, but maybe should have gone with another appraisal company after a couple weeks of not being it.

headshot image of Tammy Hemmie

Loan Officer: Tammy Hemmie

NMLS# 315763

3.5 out of 5 Stars
Would Recommend

Mixed feeling, some of the questioned that held up my close was answered in pre-qualification show not have been needed again.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Jess Vomund and Eric Raw were excellent anything I needed no matter the time of day they were there helping and guiding me through it. This is my second time going through Veterans United and I will recommend this to everyone I know. We love our new home!

headshot image of Jess Vomund

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend
headshot image of Shawn Swenson

Loan Officer: Shawn Swenson

NMLS# 723359

5 out of 5 Stars
Would Recommend

The loan specialists were very accommodating.

headshot image of Ashleigh Quinn

Loan Officer: Ashleigh Quinn

NMLS# 342058

4 out of 5 Stars
Would Recommend
headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend
headshot image of Todd Kangas

Loan Officer: Todd Kangas

NMLS# 942252

More Reviews

See all 424,781 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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