If I'm being honest I would recommend them, but I would also tell fellow veterans to compare similar companies or institutions who do va home loans, I found my closing costs to be insane, So I would recommend others to shop around before making the decision.
good job
Courteous, warm, calming information, very helpful in formation, timely strategy ,prompt. Keri, Sarah , and Mr Josh S. the entire team is Solid.
There seemed to be a communication issue with the closing attorneys office
Veterans United are truly there for the military. Their processes are streamlined & easy to understand. We really appreciated the minimum paperwork & how they make everything available online. One of the best things were the "To-Do" lists were also extremely helpful.
Brandon Brown is beyond phenomenal !!!!
We are very thankful for Patty! Also everybody else who helped get our loan in order! Thank you everybody who helped & for our gifts! Yall are truly the best!! -The Fowlers!
Great customer service and very responsive.
Our team was awesome!!!
Rebecca Vogt and Eric Wessel are outstanding at their jobs and very very helpful with anything I had concerns with.
They were very patient
The team, including Andy Miller and Morgunn were with us at every step in this process. Extremely patient and kind, always generous in explaining new terminology and projecting anticipated questions we might have on our part.
Great people to work with.
We're extremely grateful that they stuck with us through our financial ups and downs. After everything...thanks to the team we found the home of our dreams.
The people I worked with at Veterans United were very professional but friendly. Jeremy Carver and Andrea were especially helpful with any questions that I asked them.
Derek Buhr was incredibly helpful! He was always available when I wanted him and answered with succinct and accurate information. Great experience because of him.
Sean, Tory and Nani are a great team! They are not only very patient with me, but also answering all the questions that I have. They let me see all the options that I have and give me plenty of time to make my decision. As
Swift and fast
Incompetent loan officer in the beginning. All her work should have been reviewed to ensure accuracy and prevent issues that created added stress that was not needed or necessary.
It took a long time for the appraisal to come through. It came at the least minute. The request was out in July 6 and doesn't come in until a few days before scheduled closing date. Was very nervous and had to renegotiate the price. Constant emails back and forth. Don't think that's the fault if your people, but maybe should have gone with another appraisal company after a couple weeks of not being it.
Mixed feeling, some of the questioned that held up my close was answered in pre-qualification show not have been needed again.
Jess Vomund and Eric Raw were excellent anything I needed no matter the time of day they were there helping and guiding me through it. This is my second time going through Veterans United and I will recommend this to everyone I know. We love our new home!
The loan specialists were very accommodating.
