If you are a first time homebuyer, brush up on how the entire process works. My realtor (given by VU) was amazing. VU not so much. It didn't seem like I was their priority. My loan officer couldn't even remember my name, and caused me to miss my closing date by 4 days because he didn't communicate with my realtor, the title company, or myself. Overall, a pretty terrible last week of the process.
Response from Veterans United
Hi Miles, we're sorry if we were lacking in our communication at the end of your home purchase. We'd like to know more about the details contributing to your experience. Please reach out to our Client Advocate team if you would like to continue the conversation. We appreciate your feedback and the opportunity to learn more.
I loved the step by step process. Easy access to upload all information! 😍
EASY PROCESSLOW STRESS STEP BY STEP INSTRUCTION AWESOME VETERANS UNITED TEAM. This Veteran Approved !
It was a very pleasant and positive experience. The whole process was seamless and the communication was excellent. I would highly recommend Veterans United and Mike Stalling and his team.
Nothing but excellent service.. quick responses and heartfelt sincerity from Ryan our loan specialist..So many veterans have complaints about the system but VU walks you through every step of the way and is there to answer any questions. Thank You Ryan and VU!
Highly recommend using Veterans United Home Loans! This was our very first home purchase and we could not be any more pleased! Thank you VU
Fast, effective, reliable, sense of urgency, and helpful.
Great experience from beginning to end. I would highly recommend VU to any veteran looking for a new home! Adam Craig was fantastic to work with.
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i will tell every one about Veterans home loans yes i will and i will tell People about me Experience with Veteran Home Loan,now i have a house im so proud of myself but you''ll made it happen with the help that i Got Again Thank you''ll very much could not have done this on my on.May The Good Lord Bless Each And Every One That Help Me,
We have used Veterans United twice now, and have worked with Amanda both times. She and her team ABSOLUTELY make what could be a difficult and confusing process so much less stressful. We love them!
Veterans United Home Loans took care of me and was very transparent. Brian and Shelbi deserve promotions. They know what they are doing.
Working with Veterans United, they have your best interest at heart. You won't regret working with them.
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Experience first-hand why 368,931 homeowners give us a perfect score!
If you need a home loan or refinancing, call Veterans United Home Loans. Ask for Jimmy Stranz!
The online process made the process so easy. Made the whole loan experience go smoothly.
I was very pissed off that anyone at Veterans United was doing me a favor with the high administrative costs attached to the loan. I shopped three lenders. Unfortunately, I dd not get the numbers in time to back out. Otherwise, I would have gone to another lender. However, Katy had been very patient with me and I felt somewhat obligated to follow through. Without Katy, I definitely would have gone elsewhere. I do feel ripped off and I'm not sure I'm going to get over it anytime soon. But no one cares anymore. These words will go straight into file "R" file for refuse. You should probably keep Katy very happy.
