I have been continually impressed with the responsiveness and level of detail the entire team provided during this process.
Thankful t
That team I had was greeeeeat I’m passing this information along to everyone
Awesome experience from beginning to end!
The loan officer needed to have more visibility to the borrower. He left too much of the process in the hands of his assistant.
Kacee Davis was awesome to work with!
They really do look out for us veterans
VU was first rate in providing me with exceptional customer service. Specifically Tony Boussad went so far above and beyond in providing me service that I will be eternally grateful
Thorough and professional
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Tony, you did an outstanding job. You were with me start to finish. You were available for me on weekends and holidays for questions that came up.
This is the only company I would work with again.
From start to finish I was dealing with the same people which reassured me that there weren’t going to be any strangers and uninformed personnel ,.’.?,.?,,?,!? ,!!,’ggncac
I believe that I first placed an email, and was immediately texted, emailed or called. I think this was a Saturday or Sunday night (I was on the East Coast, which was exceptionally thoughtful.) Being a first time home buyer, I as nervous and timid about the process. Jeanette Klein removed all anxiety with her demeanor over the phone. She took the time to explain everything I needed to do at the moment and once I returned to the local area to start house hunting. I found my dream home within a few days and stopped by to introduce myself. She felt like family. I couldn't help but immediately hug her. She is that kind of person. Over the course of the next half-hour, she explained everything about the two houses that I was considering. She was professional, patient and kind. I had rookie questions which she fielded brilliantly. Throughout the process, she kept me up to date and informed. Aside from the fact that she is a lovely person, she is outstanding at her job. My experience with Veterans Home Loans was exceptional.
