Don't waste your time dealing with Veterans United. Instead seek a reputable finance company like USAA or Chase Bank, both know how to deal with VA loans and are very organized in their home loan departments.
Response from Veterans United
Thank you for the feedback Yrral. We always recommend that you speak with a handful of lenders to make sure you are working with a company that best fits your needs as a borrower. If you would like to discuss this issue with our Client Advocate team please do not hesitate to reach out.
You will not regret using Veterans United! My team was really amazing and I'm so grateful for them. Nick and Kathy you guys rock. Thank you.
I would definitely recommend Veterans United for purchasing a home in the future. They worked with my odd worm schedule and helped me all along the way to ensure I got a great deal!
I like how accessible our lending team was at Veterans United. We were able to reach our team via phone, text, and/or email. We weren’t kept in the dark about anything and that made us feel much more secure. It wasn’t an easy or quick process but their accessibility made the wait much more doable. Also, everyone was very respectful and accommodating to our questions and or concerns throughout the process.
Great customer service. They made the process much easier. Thank you
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After spending 26 years in the Marines deployed all over the world, I have come to realize that you need to have someone in your team who has your back so you can make it back home safe and sound. From the moment Matt Ponder called me from Veterans United Home Loans, I felt a sense of trust, honesty, esprit de corps and a true team player. He was very knowledgeable, informative and he allowed me to ask any question I had in my brain housing group (Marine term) and answered them where I was able to understand every step. He definitely made me feel confident that I was working with a great company who took pride on helping fellow veterans like myself. Helping us find our own safe haven so we can continue with our healing process after the war.Matt also introduced me to Jake Hamilton who was part of his team. They both kept me updated throughout the process making the loan acquisition process pretty smooth as it could be. In my humble opinion, Matt Ponder and his team are the best thing since slice bread and I feel honored and blessed they were part of the team to make this dream come true. I closed on my home last week without any issues.I truly appreciate Matt Ponder, Jake Hamilton and Veterans United Home Loans for their support, hardwork and commitment to help this combat veteran find peace in his forever home close to family.Semper Fi!!!Mario MoralesUnited States Marine Corps
We Filled out an Online form that lead Veterans United Calling Us,ask if we were wanting to buy a Home. With all out Credit history our Negative Response was met with Let’s fill out the Forms and see where you are. Then KARA Recommended Dana Get a Secured Credit Card Loan to rebuild her Credit. This all started back in Sept of 2018 in Feb 2019. We called back said Dana Bankruptcy was completed. Then It was Just Followong the To Do,s. The To Do, For Us that never seemed to End!!! But it is Now May and We are In A Beautiful Home. Thanks to Veterans United Home Loans.
If you want to have an easy experience with the home buying process, I recommend Veterans United. I didn't have to leave my couch to by the house. I just had to find the house. And the rest was left to my loan specialist.
Happy Wife Happy Life.
We are so pleased that we used Veterans United for our home loan as well as pairing up with their Real Estate Team! They all did a phenomenal job and we could not have asked for an easier way to buy our first home! Will always recommend this company that we have been blessed to use!
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Miss Tina you are so amazing your nice you curious you've helped us all the way through I'm congratulating myself and you cuz without you there would be no us thank you so much for your time and patience
Great staff! Great experience!
I have a very positive experience with Veterans United. I like how they were there to address all concerning in a timely manner. They were very good at explaining the entire loan process. I would recommend the team to my family and friends. I am very pleased with the services provided by Veterans United.
Veterans United group if very helpful, they understand all situations and work through anything. Very approachable and willing to help. Very glad I chose Veterans United.
