if your looking for a brand mew home that doesnt need any TLC then VU would be a good option, otherwise i recommend going with a local lender
Response from Veterans United
Hi Robert, we value every opportunity to help and appreciate each time a customer provides feedback on ways we can improve. Thank you for sharing these comments. If there are specific ways we can better serve those customers in the future, then please reach out to continue the conversation.
They were the greatest. They made home buying easy. Very personable and caring.
Veterans United worked with us to get us ready to buy our first home. We were young, inexperienced, and not exactly financially ready. Our team was so helpful, they really made it all straight forward, and painless. We had talked to other lenders, but none compare to VU.
Don't have a second thought. Their wonderful to in all you need.
From the first inquiry right to the closing everyone was friendly, professional, knowledgeable, accessable, and thourough! A great experience!
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The process was so easy. I was able to do nearly everything through my smartphone which was extremely convenient.
The whole process was made ridiculously easy. Thank you !
Veteran's United should be known by all Veterans. I can't overstate the level of service, respect, open communication and ultimately, satisfaction I received in my mortgage loan process with their team. From top to bottom they worked hard to meet my needs and keep me informed. They went well beyond the expected level of assistance given the nature of my retirement needs and always took time to talk me through processes and keep me focused on the goal. I would recommend them without hesitation to any Veteran. They made my retirement dream home happen. I can't think of a more important and honest recommendation than that.
Veterans United got is in our new home quickly. Helped us find the perfect realtor and was there for us every step of the way!
They do exceptional work to get your loan thru and they stay right with you thru the whole process.
My experience was awesome! I was so satisfied with all of your representatives that I didn't ever have to pursue a 2nd opinion to see if I could get a better deal. Once you recognize outstanding customer service, it could only get better and that is exactly what happened in my case. Thank you so much!
AWESOME TO WORK WITH. HE WAS VERY HELPFUL WITH ALL THAT CONCERNED ME AND THE PROCESS.
Do not hesitate to use Veterans home united for your VA loan
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Definitely my last time working with Veterans United. I will work locally next time.
Response from Veterans United
Doug, we are sorry that we did not deliver a better experience for you. If you are willing, please consider contacting a member of our Client Advocate team so that we can learn more from you. Thank you for letting us know how you feel about the experience.