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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
462,927 reviews
767 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
4.9 out of 5 Trustpilot logo
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4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Navy
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 462,927 unfiltered reviews

Starting on Page 10355 of 15,431. Return to Page 1

5 out of 5 Stars

Our experience with Veterans United and Billy Watkins was very positive. The Veterans United team was very professional and knowledgeable.

headshot image of Billy Watkins

Loan Officer: Billy Watkins

NMLS# 384700

4.5 out of 5 Stars

Once we found the home we were looking for, Veterans United helped us every step of the way and we are now living in our dream home.

headshot image of Danny Kliethermes

Loan Officer: Danny Kliethermes

NMLS# 996807

4 out of 5 Stars

My loan officer Jason Polk with outstanding And always a true gentleman. The only issue I had was some redundant paperwork which I'm sure is required by the agency however my request was that the process be made easier for veterans and not harder.

headshot image of Jason Polk

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
headshot image of Brad Quint

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars

Veterans United held our hand through the whole home buying process. Being first time home buyers they sent educational webinars through every part of the home buying experience. The webinars were a great help in understanding where we were in the home buying experience, what to do and what not to do. I suggest, once you get the webinars to watch them, they are not very long and will teach you some much.

headshot image of Jerry Simons

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars

This is the second time I have worked with Veterans United. Both times have been very comfortable and stress free. They have friendly and helpful finance teams (my team lead by Jon McCarty) who make the experience very positive.I would definitely use them again if the opportunity arose!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars

My current mortgage is with Wells Fargo, so I started my journey with them out of loyalty, Quite simply, they wasted two weeks of my time by misleading me on their ability to refinance my home with a VA Loan. I did some research, found that Veterans United was rated highly for VA loans, and took the leap of faith and contacted them. I now consider that choice one of the best decisions I've made in my life. The team was welcoming, friendly, knowledgeable about veterans and the VA process, professional in all our interactions, and followed through on everything they said they would do. They by far exceeded my expectations! Sincerely, if you're considering a VA loan, contact Sam Yoo and his team today, you'll thank yourself later.

headshot image of Sam Yoo

Loan Officer: Sam Yoo

NMLS# 149705

4.5 out of 5 Stars

My wife and I are very happy with our new home

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

0.5 out of 5 Stars

If you live in the Tampa, fl vicinity stay away from Sky International Realty & Marike Metcalf..

Response from Veterans United

Hi Lester, thanks for sharing your feedback for this third-party service provider. While we are not affiliated with them, one of our Client Advocates will remain available to discuss things further with you if you decide to reach out to us.

4.5 out of 5 Stars
headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars

Great!

headshot image of Tiffanie Prado-Ramirez

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

4.5 out of 5 Stars
headshot image of Dave Llewellyn

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars

I highly recommend using Veterans United.

headshot image of Dorian Henderson

Loan Officer: Dorian Henderson

NMLS# 1660957

4.5 out of 5 Stars

Alex was awesome to work with, she explained everything in detail and was always available whenever I had a question.

headshot image of Alex Brown

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

Our experience of buying a home with Veterans United was great. Our team was very knowledgeable and was able to walk us through the whole process so that it was virtually painless. I was very pleased with the way that our whole overall home buying experience went. Could not be happier. Thank you.

headshot image of Adam Canote

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars

All these people do is help Veterans! Put your trust in them, they will make a way. I am a 48 year old Army vet who has been through some serious challenges. Veterans United was able to assist me in becoming a first time home buyer. I put zero money down, and actually got cash back at closing. Thanks to my loan team, and thanks to Veterans United!

headshot image of Doug Brady

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
headshot image of Daniel Perry

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
headshot image of Denise Stroud

Loan Officer: Denise Stroud

NMLS# 1136506

4 out of 5 Stars
headshot image of Mike Mange

Loan Officer: Mike Mange

NMLS# 177094

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4.5 out of 5 Stars

I did address my issues with my Loan Provider for VU, Ben Long, and things were better towards the end, but this is also my 5th home that I have purchased and would have like to have seen better customer service. This is not something that will stop me from referring buyers to Veterans United, Ben Long, or The Brooks Home Sale team. But I believe in Honest Customer Service. I do appreciate the support and help that I did receive and am very grateful. I will leave you with this...If I was an employee of yours, I would fill those gaps for the team in order to be at 100% complete. Thank you once again for the help and support. I am grateful to be a homeowner once again in my life. Best Wishes.

headshot image of Ben Long

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars

Pay attention and listen to the advice and guidance given.

headshot image of Matt Marstall

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars

We are blessed! The process end-to-end was AWESOME! Even with the couple of hiccups all was well!! Cody, Tom and Corey are the face of Team Success!! This is certainly another reason to say I'M PROUD TO BE A VETERAN!!!

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars

As military veterans, we are accustomed to, and expect utmost professionalism during our most challenging and important life choices. Veterans United exceeded all expectations by providing unparalleled customer service from our initial mortgage inquiry to our successful close of escrow. The expert professionals from Veterans United ensured that me and my family made the best decisions during our home purchase process. Veterans United made our dream a reality, and they are eager to do the same for you! Thank you Veterans United.

headshot image of Ashley Khederian

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
headshot image of Tom Champion

Loan Officer: Tom Champion

NMLS# 1102159

5 out of 5 Stars

If there are any veterans out there looking to purchase a home you should definitely look no further than Veterans United their customer service is outstanding and exemplary in every way. You will not be disappointed. HOOAH!!!

headshot image of Ryan Kawelaske

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
headshot image of Dorothy Willy

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars

We have not met Tory Tuttle! Sorry!Sheila Abbregno, gave us excellent service!

headshot image of Tory Tuttle

Loan Officer: Tory Tuttle

NMLS# 870114

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