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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
446,958 reviews
751 new reviews submitted this week!
98.2%
would
recommend
to Veterans and their families
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Caring Easy Supportive Linda J., Marines
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Trustworthy Knowledgeable Streamlined Dan S., Air Force
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Clear Responsive Experts Tony D., Army
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Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 446,958 unfiltered reviews

Starting on Page 10364 of 14,899. Return to Page 1

5 out of 5 Stars

Most Amazing Experience Ever! My Wife Was Very Pleased With Their Attention To Detail!!!!

headshot image of Nathan Corley

Loan Officer: Nathan Corley

NMLS# 1113688

3 out of 5 Stars

Find a more professional service. This company will promise one thing and blame everyone else involved if they can’t deliver.

Response from Veterans United

Edwin, we take your feedback seriously and we appreciate your willingness to acknowledge this situation. We care deeply about customer service and a member of our Client Advocate team would love an opportunity to discuss your loan experience in greater detail. It is always our goal to strive for improvements, and acknowledge any mistakes made along the way. We look forward to learning more about what may have caused you to feel this way.

4 out of 5 Stars
headshot image of Justin Benge

Loan Officer: Justin Benge

NMLS# 1524876

5 out of 5 Stars

For those of us who do not specialize in buying and refinancing a home , let me save you all days of research and endless phone calls to Leander’s across our Great land. After 5 try’s, and by pure accident, I did some research on Veterans United. It payed of . They ABSOLUTELY do what they say , and most importantly, they Follow Up, and explain the process to you every step of the way. I am as most Veterans, very critical when it comes to myself & family. And this Lender Group is as well. We were treated like we where buying a million dollar home . If you don’t like your time and money wasted on fast talking agents that promise you everything a deliver little to any results, call VETERANS UNITED, and see for yourself. Thank you CHRYSTAL & KIM for all your hard work. Bruce Jordan , Wa. St.

headshot image of Chrystal Franks

Loan Officer: Chrystal Franks

NMLS# 1661479

5 out of 5 Stars
headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

2 out of 5 Stars

Response from Veterans United

Thank you for the feedback Ryan. We understand that all situations are unique and we want to help streamline this process as much as possible. We will use this information to make sure other Veterans have a smoother experience.

5 out of 5 Stars

Great job all around. Awesome teamwork!!Thank you all so much! Semper Fi 🇺🇸

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
headshot image of Kimberly El-Darrat

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars

One of the most positive experiences we have ever had.

headshot image of Ryan Cannon

Loan Officer: Ryan Cannon

NMLS# 987691

5 out of 5 Stars

When you talk about a VA Loan sellers get intimidated, but the whole process is so much better than working with a bank or a lender. I don't regret one bit doing by loan with Veterans United. Everything was easy and fast...

headshot image of Carl Thomas

Loan Officer: Carl Thomas

NMLS# 1030850

4 out of 5 Stars
headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

4.5 out of 5 Stars
headshot image of Craig Brumfield

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
headshot image of Katie Rose

Loan Officer: Katie Rose

NMLS# 860643

3.5 out of 5 Stars
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars

Veterans United is very helpful and professional throughout the entire home buying process. Brian Poterbin and his team were great and I would recommend he entire Veterans United Team to all my veteran friends and family!

headshot image of Brian Poterbin

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
headshot image of Promise Jackson

Loan Officer: Promise Jackson

NMLS# 1125746

4.5 out of 5 Stars

They know veterans better than anybody else in the game.

headshot image of Samantha Buckridge

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
headshot image of Gerrit Hane

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
headshot image of Shane Miranda

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
headshot image of Presley Ray

Loan Officer: Presley Ray

NMLS# 1122896

4 out of 5 Stars
headshot image of Mike Stalling

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
headshot image of Will McCullah

Loan Officer: Will McCullah

NMLS# 42406

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4 out of 5 Stars
headshot image of Erich Arvidson

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars

This was my second home purchase but first with Veterans United. This was the easiest home buying experience by far! My realtor even said he wishes all of his interactions with lenders were this simple. Our loan officer, Kayla, was excellent! She went above and beyond to make sure we were good to go by our closing date. I would recommend Veterans United with out hesitation! Thank you Veterans United for helping us with our dream home!

headshot image of Kayla Prewitt

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars

I had no problems working with Veterans United! They are super people to help you with getting your dream home. They will work with you thru thick and thin if necessary. Try them, ypu will like them!

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars

Best customer service ever! You will be well taken care of and made to feel like part of the family!

headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
headshot image of Tim Killday

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
headshot image of Brandon Brown

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars

Chris has a great business side to his outstanding personality.. he handled all matters in a personal and professional manner you won't go wrong getting him on your team

headshot image of Chris Holdman

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars

I would highly recommend Shane, very pleasant experience

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

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