Excellent Sevice. Thanks to Heather ask well, over all great working with them.
Team does not care about clients, they just want to close the loan and move on. Not understanding nor have sympathy regarding what the delay caused for me and my wife along with the extra out of pocket cost I had.
Response from Veterans United
Jeffrey, it is important for us to incorporate customer feedback whenever possible to improve our service. If you are willing to share more information, then please contact a member of our Client Advocate team for continued support. We value your input, and we are disappointed to learn that your closing experience was not better managed.
Veterans United is great to work with overall. Buying a house has been stressful both times, and Vets United makes it much easier. Nick from vets United if by far the best home loan person I’ve talked to. Not to sell short Morgan who we also worked with was great. When I tried talking with my bank about buying a house it felt like they weren’t giving me the time of day. I never felt that way with Veterans United. My wife and I have good credit, a great income to debt ratio, and my bank failed to give us that recognition. That’s why we chose to work with these guys again.
Home buying is a happy time in life and we appreciate having Veterans United help to fullfill this dream.
Veterans United are the best! They worked with us on everything and helped with all our crazy questions and problems. They always had the answer and solution and helped us get our dream house. 10/10 would go back to them again!
Trish was very helpful in the home buying process. I thought the whole process would take longer than it actually did. Very please overall
The online portal made this process so much easier and so smooth! Was originally started with navy Federal, however that was a miserable headache. The lender would only contact us as she was leaving the office. Every call started with “hey! I am about to close up for the day so I can only talk for a moment, but I wanted to give you an update on your loan....” Our questions we Lee never answered, complications never clearly communicated or options issued. The whole process (minus that above thing) was so smooth, so clear, and so simple (simple on our end anyway). We’re so glad we switched over and do highly recommend Veterans United.
Ready to see for yourself?
Experience first-hand why 364,965 homeowners give us a perfect score!
Veteran's United, in particular Mike Mange are my loan specialists for life. Great work friends!
They turned a stressful venture into a breeze and managed to help me close 2 weeks early! Awesome team and super helpful and friendly. I would recommend Tyler's team anytime. It was nice to work with a motivated team such as them and they made us feel like family during the entire process. VU you definitely rocked our socks!
Ready to see for yourself?
Experience first-hand why 364,965 homeowners give us a perfect score!
Highly recommend Veterans United! My refinance went very quick and my loan servicing team was great!
Veteran's United is truly a professional organization. It made the home buying process easy to navigate as we transition from our career in the military. I would definitely recommend Veteran's United to friends and family.
Made our refinance journey virtually painless.
There is a statement that Paul Perez used consistently ”I got you” and when he said it, I knew he meant it. He took care of me just as he would take care of his own family. He set me up with Lissa Navarro and Jennifer Lopez who also share the some work ethic as Paul. I felt like I was in good hands through the entire process. If you are a veteran and your looking to buy your forever home or looking to refinance it I would highly recommend Veterans United Home Loans San Antonio. To them you are not just another number or family!
Mr. Jonathan Segers has provided an exelant work to make the process of closing done.
They are great people to work with. They will accommodate you with every need that you have. This is the first place you should go to see if your interested in buying a house.
