Had a great experience!
My process was overly drawn out over minuscule things that should’ve been taken care of as soon as I put an offer on the house. (Manufactured home documents and paperwork that held me up, for example.) My appraisal was done March 25th and they waited almost a month later to decide they needed something else from him. The inspection was done about a week after and again, they waited until about two days before my closing date to decide they needed more from him as well. Overall it seemed like they were overwhelmed or didn’t really know what was going on and they dropped the ball. The man selling my house had to threaten to back out of the deal for them to finally get their stuff together and handled so we could get closed and I could move into my house.Overall I would not recommend. Horrible experience that left me stressed beyond belief.
Response from Veterans United
Jessica, please know that our Client Advocate team will be researching this situation further. We apologize for the apparent missteps in managing the inspection expectations. Demonstrating confidence in our ability to lead the process is vital to our success. Thank you for making sure we are aware of the experience by sharing your feedback.
I couldn't have asked for a better experience with VU. Simple and easy. Everything was explained in detail which made it a very pleasant experience.
Working with Veterans United was a very pleasant experience, the crew were very polite and detailed at all times. Truly a blessing!
Buying a home with Veterans United is the most efficient I have ever seen. It is truly seamless and you will always know where you are at in the process.
Andy and Brandon were great in helping us close on our home. I recommend asking for there team. They will guide you from A to CloseWe thank yall very much
If you’re looking to purchase a home, Veterans United is the ultimate way to go hands down, there is no comparison at all. Their teams are quick and efficient, and make sure you have everything you need for a stress free experience. I have already recommended them to 3 very close friends who are looking to purchase homes. Great job Veterans United, you all hit this one out of the park with our overall experience, thanks again.
It was a smooth and easy process as well as the most competitive rate out there. Highly recommend
I have dealt with a total of 12 different mortgage lenders over the past decade. Out of all of them. Vetrans United has stood out to me the most.They are very friendly and knowledgeable. They make a potentially stressful situation seem like a walk in the park. The only mistake you can make. Is not giving them an opportunity to help you out.
Overall excellent experience from realtor, loan team and even the insurance
Veterans United is the best for a VA mortgage. Everyone has been amazing and has gone above and beyond to help get our house.
At first I was a little hesitant about doing everything over the mail, but United Home Loan made it very easy.. a trusting company you can depend on.. thank you United Home Loan’s
