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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,113

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 382,113 unfiltered, unedited reviews

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5 out of 5 Stars
Would Recommend

Wow what can I say …. We had a deal with another company (3 months in and 2 days before closing fall through) not only did Chris Draffen save the day but his incredible team … Landon Franklin and Jenny were absolutely amazing to deal with ! Super responsive , professional and turned a nightmare experience with another company into a dream come true with VU . From our application to cleared to close in under 3 weeks!! Their attention to detail and quick responses made this transaction seem less . I will never look elsewhere for our home buying needs ! If you need a Dream Team for Homebuying …. Chris Landon and Jenny are it ♥️ Thanks for saving the day and making our homebuying dreams come true !! #whoyouworkwithmatters

headshot image of Chris Draffen

Loan Officer: Chris Draffen

NMLS# 2023094

4 out of 5 Stars
Would Recommend

Things were smooth until Underwriting started. Things got missed and jumbled up.

headshot image of Jeremy Arnold

Loan Officer: Jeremy Arnold

NMLS# 2110708

5 out of 5 Stars
Would Recommend
headshot image of Emily Hunkins

Loan Officer: Emily Hunkins

NMLS# 2162042

5 out of 5 Stars
Would Recommend
headshot image of Aaron Thomasson

Loan Officer: Aaron Thomasson

NMLS# 2081078

5 out of 5 Stars
Would Recommend

This marks our third time working with Zach and there are only and always fantastic things to say! He is the simply the best and our friends who we refer him to say the same thing. Trustworthy, knowledgeable, a problem solver, and someone truly on your side working toward your benefit with a lot of industry wisdom. Veterans United is very fortunate to have him there and we look forward working with him again.

headshot image of Zach Roberts

Loan Officer: Zach Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Great people,very helpful. Treated us like human beings, gracious and kind. Can not thank Hannah,Lacey and Emily enough for all they did for us. We are finally getting our dream home. The respect they showed in honor of my husband's service went above and beyond.

headshot image of Hannah Liebhart

Loan Officer: Hannah Liebhart

NMLS# 1884776

5 out of 5 Stars
Would Recommend
headshot image of Daniel Kliethermes

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Mirza Kulenovic, our underwriter, was exremely thorough and kept us on track.

headshot image of Derek Flood-Lorber

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend
headshot image of Collin Ward

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend
headshot image of Tyler Adolphson

Loan Officer: Tyler Adolphson

NMLS# 1807599

5 out of 5 Stars
Would Recommend

I would recommend you guys to any veteran!

headshot image of Alex Haas

Loan Officer: Alex Haas

NMLS# 2363785

5 out of 5 Stars
Would Recommend
headshot image of Trey Barrow

Loan Officer: Trey Barrow

NMLS# 2091070

5 out of 5 Stars
Would Recommend
headshot image of Lee Sattler

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

From the very beginning I was met with a friendly voice and encouragement with the home buying process. It made me feel as if these people were actually trying to help me as opposed to me being just another number and loan application like other companies have done. Each member of this team was kind and courteous every time I reached out with concerns or questions. From the time they got to work in the morning to sometimes late in the evening these individuals were more than willing to talk me through this process. I cannot say enough about how amazing it was to work with them. Thanks for helping me become a homeowner.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Allie Leiva

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

We absolutely loved Veterans United. It was our first time buying a home. We were confused and scared. After talking with Heidi and Erin our nerves and fears went away. These two ladies are our heroes. They always answered our calls and questions. These two ladies are the most nicest and caring ladies we have ever met. We will always reach out to them if we have any questions. These two are part of our family. We couldn't of asked for such amazing ladies. So thank you Erin adm Heidi for being so understanding. We will definitely will recommend Veterans United to anyone. Thank you all for helping us achieve our goal with such amazing staff. We were so proud of the staff for being so kind.

headshot image of Heidi Bailey-Houston

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

This was our first time buying a house, so we required a lot of explanation on how things worked. The whole Veterans United team was so wonderful. They were kind, patient, quick to respond when we had questions,
and flexible with our PCSing situation. Thank you, everyone, Jacob, Andrew, Nate, and the whole team, for helping us take this step towards putting down roots. We're so grateful.

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

3 out of 5 Stars
Would Recommend
headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars
Would Recommend
headshot image of Meghan Blaine

Loan Officer: Meghan Blaine

NMLS# 1526519

5 out of 5 Stars
Would Recommend

I can’t say enough good things about Veterans United and the people who work there, they made getting a mortgage for my new Condo smooth and easy! I have told a number of folks about my experience and recommended Veterans United if they plan to buy a home in the future!

headshot image of Alex Dickherber

Loan Officer: Alex Dickherber

NMLS# 2070297

5 out of 5 Stars
Would Recommend
headshot image of Mystle Schellhorn

Loan Officer: Mystle Schellhorn

NMLS# 1698291

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5 out of 5 Stars
Would Recommend
headshot image of Casey Martin

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend
headshot image of Nick Haller

Loan Officer: Nick Haller

NMLS# 1881472

5 out of 5 Stars
Would Recommend

Top notch outfit. I am very happy with the results. Keys to my own home. I appreciate the team and their due diligence to help make this happen. Than you!

headshot image of Cara Musick

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
headshot image of Mike Lyman

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

10 out of 10 recommend Veterans United and specifically Phyliss Gatlin. She is a national treasure and "Lady Luck" as everything worked out so perfect for my family and I.

headshot image of Phyllis Gatlin

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Buying our first home was nerve wrecking but all the amazing people with Veterans United made this process so amazing for us. With all the help answering questions, to explaining the process of everything as we went through it. Above and beyond service! We are forever grateful

headshot image of Ryan Chinnis

Loan Officer: Ryan Chinnis

NMLS# 2033787

5 out of 5 Stars
Would Recommend

If you are a veteran looking for a home, veterans United is certainly the way to go!

headshot image of Shane Lowe

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

My team made this easy and straight forward. They where always on stand by to answer any questions in a polite and respectful manor. 11 out of 10 best home buying team out there !

headshot image of Shannon Matlack

Loan Officer: Shannon Matlack

NMLS# 982020

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