Justin and the team at Veterans United were great and always quick to reply if I had a question. They made the process a breeze. I love how organized Veterans United website is. No complaints. Veterans United is there for you and looks out for you every step of the way. Thanks again Justin and your team
We are so blessed and glad that we chose Veterans United to help us find our home. It was all very quick and easy and they helped us along the way. We are first time home buyers and helped us to understand things that were new to us.
In 2009 I returned home from Iraq to find my country in a terrible recession. I had money in my pocket, great credit and a desire to purchase my first home. No bank would touch me, I was told I lacked solid work history. Having been a California wildland firefighter (civilian job), to being an activated reservist (Interrogator - military job), filing for unemployment because of off-season then back to being a firefighter. I was denied buying a home because I deployed for my country while others lost there homes for participating in high risk loans. 9 years later Cindy Tolster helped me realize my dream. After I carried my bride across the threshold I stared out our window at the lake, and told my wife...I've waited for this day for so long. Cindy is truly amazing.
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I would recommend any Veteran use this to buy there home. The staff are good people who truly have you in there best interest.
Be patient and keep all documentation
Veterans United was very patient with all my questions.....I enjoyed working with the team.Loan finished without a hitch.
Outstanding service!
Excellent staff to work with. Very positive all the time. They returned my call faster than I expected. Joel team was really great people to work with.
Veterans United has made selling and buying our home such a positive experience. They go above and beyond for their clients and it shows throughout the entire process. We were introduced to Amber Brown in 2016 when we decided to purchase our first home and she was wonderful from the very beginning. When we decided to sell and purchase our second home in 2018, it felt good knowing we had someone to call who already knew us and would have our best interest in mind. My husband and I had A LOT of questions and any time we called she was more than happy to help us. She was always extremely prompt in all her responses, even after hours and weekends. It feels good to have someone you know and trust guiding you through such a big, important step in life. She has been a pleasure to work with and I recommend her to all of our friends looking to use their VA loan. Thank you Amber and Veterans United!
I would not recommend anybody going with Veterans United. It was a very lengthy and painful process. Even at closing, the local title company lady said her and her husband use Veterans United and it was very long and drawn-out. After I talked with other people -- the depth that Veterans United goes into is unnecessary. Almost think they're the IRS or something. They dig, and dig, and dig. If you have any side businesses you better be prepared. I learned the less you tell them the better off you would be, but for me it was too late. Being honest, I already advised of my side businesses. Don't pay off any loans once you start the process with them! They want to know how you had that kind of money, and will make you prove how you transferred that money to the bank, or deposited cash/check. I paid off a $4,500 loan during the middle of the process and they about lost their mind. They wanted proof of where that money was coming from. So I would have been better off keeping the debt? You're better off not to pay down any debt with Veterans United. They will want receipts, transaction proof in a statement from one bank to the other, whether it was cash or whatever. This wasn't proof that it was paid off. It was proof where you had that kind of money to pay it off? They will drag the process out so long you have to run your credit score twice. I was one phone call, one email away from asking for another piece of information for me --- I was jumping ship over to USAA. We did just finish and close in time for me to stay with Veterans United, because my seller was getting anxious to get out of their home. I respected them and the agreements we had made. If I known it was going to take as long as it would have, I would have jumped ship over to USAA much sooner when USAA was going match everything that Veterans United was doing. Actually I had to make Veterans United match USAA origination fee waiver. However, they played a game with me on that too. The loan officer wouldn't give me a "yes or n" if they would match USAA on the loan origination waiver until he had everything ready to go to the underwriter. Then later on at closing tells me that it was all in his hand. And he was happy he could do that for me. I picked up on that...
Veterans United made our dreams come true, we definitely couldn't have done it without them. We greatly appreciate Anne and her team for all of their hard work, they are all absolutely wonderful.
From the start with Katie to Clint to Nick - I was quite impressed with the staff and their knowledge. They walked me through the process and kept me in the loop as things progressed. Since I was a first time home buyer, I had plenty of questions and they didn't back down from answering any of them. Thus, I highly recommend VA United Home Loans and especially Clint Hamilton's team. Fantastic job!
Veterans United was fast, professional and detailed. I knew the status of the loan at all times and received excellent customer service.
We had an amazing experience with Donald and Kristen. They were always on top of everything. We closed on our first home before the estimated closing date. Thank you so much! we will recommend veterans united to family and friends.
