The real estate agent was not the one that was recommended to me by VU. I forget her name but she was WORTHLESS. I ended up using my own Realtor Jon Pakula.
Please let the loan officer handle the checklist of items needed from the buyers themselves. On several occasions I would be told what was needed to get closer to closing by Kaleb and then I would get a random letter in the mail from your company stating what I needed to get into the underwriter to be able to close. The letter always conflicted with what Kaleb and I discussed and it was very confusing. I disregarded the letters and obviously went with the loan officers list. The constant system and records dump of your company made the fact I was a three time home buyer with your company irrelevant. I feel like I could have gone and used any other mortgage company and done just as well. I think the entire process of attempting to purchase a home at this day and time has gotten absolutely ridiculous! I feel like the mortgage system is overcompensating for past mistakes. appreciated Kaleb's teams hard work and especially Kaleb for pulling the loan through to closing at the very end for that I am truly grateful.
Sean was about the best I have seen in the real estate business. His experience in VA loans made home buying, in a rather tough area, a pretty easy process. I would highly recommend.
Additionally Ms. Allison Pharr was quite pleasant and informative throughout the whole loan processing.
Thank you very much everyone that helped with my home purchase was a true professional.
I would also like to thank Lauren Schumer. She was always on top of what I needed to ensure my loan application was complete and ready. She like Collin was always quick to answer my questions and concerns. Friends have told me stories of the nightmares they experienced with buying their first home but that was not the case for me and that was due to the hard work and dedication of Collin and Lauren. I owe you guys.
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Great job!! Happy as a pig in a mud puddle!!
Holly and kody did a fantastic job. Both of them were prompt with responses and available for questions when we needed them. They both made the entire process run very smoothly.
thank every one of u for all your help everyone was so nice and helpful God bless
Ashton Ziegler is just the best!!!
He was ok, but some of house he sent me to look at were already under contract or didn't fit the criteria I asked for.
I would definitely use Veterans United again and will recommend them to anyone who is looking at buying a home. I couldn't be happier with the service they provided.
Mark and Jaimie were awesome they really took the time to answer all our questions as first time home buyers and had amazing communication skills. They kept us very update on the progress of our loan and processed everything we gave them very quickly and efficiently. They were wonderful to work with and we highly recommend them.
Super fast and progress went just add I was told
Brian Gros was great! He was very patient and able to answer all of our questions and responded quickly to requests.
your staff was professional in every thing they did for me.I would tell other vets if need a home loan to contact you for services .
We used the lighthouse program to get started in our process. We worked with Chris Davis and he was great to work with as well. He was very knowledgeable and was a joy to work with as well.